Resetting The Nwa; Getting More Troubleshooting Help - ZyXEL Communications NWA5301-NJ User Manual

Chapter 18 Troubleshooting
In the Monitor > Wireless > AP Information > Radio List screen, there is no load
balancing indicator associated with any APs assigned to the load balancing task.
• Check to be sure that the AP profile which contains the load balancing settings is correctly
assigned to the APs in question.
• The load balancing task may have been terminated because further load balancing on the APs in
question is no longer required.

18.6 Resetting the NWA

If you cannot access the NWA by any method, try restarting it by turning the power off and then on
again. If you still cannot access the NWA by any method or you forget the administrator
password(s), you can reset the NWA to its factory-default settings. Any configuration files or shell
scripts that you saved on the NWA should still be available afterwards.
Use the following procedure to reset the NWA to its factory-default settings. This overwrites the
settings in the startup-config.conf file with the settings in the system-default.conf file.
Note: This procedure removes the current configuration.
Make sure the PWR/SYS LED is on and not blinking.
1
Press the RESET button and hold it until the LED begins to blink. (This usually takes about five
2
seconds.)
Release the RESET button, and wait for the NWA to restart.
3
You should be able to access the NWA using the default settings.

18.7 Getting More Troubleshooting Help

Search for support information for your model at www.zyxel.com for more troubleshooting
suggestions.
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NWA5301-NJ User's Guide