Functions used when receiving calls
Step by step
GP LOGON?
GP LOGOFF?
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GP LOGON/GP LOGOFF
GP LOGON/GP LOGOFF
GP LOGON?
GP LOGOFF?
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GP LOGON/GP LOGOFF
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UCD group login/logout
Allows an agent, at any time, to enter a group to which
he/she belongs.
Group login/logout
Select and confirm.
or
or
Enter the code to login or logout of the UCD group.
or
Enter the code to login or logout of the UCD group.
or
Press the "UCD GP LOGON/LOGOFF" key.
or
If the extension belongs to more than one group
Select and confirm.
or
or
Enter the code to login or logout of the UCD group.
or
Enter the code to login or logout of the UCD group..
or
Press the "UCD GP LOGON/LOGOFF" key.
or
[1] Once an agent is connected (logged in) to a group, the agent will
be automatically disconnected (logged out) from the previous
group.
When a UCD agent enables call forwarding, the agent is automati-
cally logged out of the group. When the agent is logged into the
group, call forwarding is deactivated. When a UCD agent enables
call forward no answer, the agent's status becomes unavailable.
When the status is available, call forwarding is deactivated.
Disabling call forwarding does not affect the UCD agent status.
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