Voice Mail Forwarding; Leaving A Message; Entry Voice Mail (Evm) - Siemens HiPath 1100 User Manual

Functions used when receiving calls
Step by step

Voice mail forwarding

With this feature, calls that are received at a specified
extension can be forwarded to a voice mail server (see
page 60).

Leaving a message

Most callers access the called party mailbox when the
called party is not at the usual workstation (Voice mail
forwarding). On such occasions, the caller hears a greet-
ing announcement and can leave a message at the mail-
box.
Example:
The HiPath 1100 receives a call of a user who is not at
the company at that particular moment. The user's ex-
tension is programmed to use the Mail Voice feature
and forward the call to your mailbox. The HiPath 1100
answers the call and connects the mailbox to the voice
mail of the user who is not available to answer it.
The caller will hear a greeting announcement and will
then be able to leave a message in the mailbox.

Entry voice mail (EVM)

The HiPath 1100 can be equipped with an integrated
voice recording capability for voice mail .
The support technician can configure up to 24 standard
mailboxes, 2 of which are for forwarding (message for
day/night service). Two parallel actions are allowed for
call transfer and auto-answering (2 message ports).
If the system's support technician has authorized the
user to configure the mailboxes, then s/he may config-
ure her/his own mailbox.
A personal voice mailbox answers the user's calls,
plays a personal recorded greeting (or a default greet-
ing) and allows the user to record his/her own message.
mailboxes allow callers not only to record a message or
greeting but also to access them directly or via another
mailbox.
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