Error Signal Troubleshooting - SATO GL4xxe Series Operator's Manual

ERROR SIGNAL TROUBLESHOOTING

ERROR SIGNALS
DISPLAY
B10 ERROR:
NO DRAM DETECTED
Cycle Power
B11 ERROR:
RAM TEST FAILED
Cycle Power
B12 ERROR:
PROGRAM MISSING
Repeat Download
B22 ERROR:
DECOMPRESS SIZE
Repeat Download
B23 ERROR:
DECOMPRESS CKSUM
Repeat Download
CALIBRATION FAIL
See User Manual
DOWNLOADER ERROR
BEYOND 8MB EFC
Repeat Download
DOWNLOADER ERROR
BEYOND 16MB EFC
Repeat Download
GL408-412e Operator's Manual
Unit 5: Troubleshooting
EXPLANATION
The printer could not find any DRAM.
The printer found a defactive memory location.
The printer cannot the data controller program or
the validation checksum is corrupt.
Problem when downloading.
Problem when downloading.
Calibration values derived
Calibrate were not acceptable.
Printer contains an 8MB EFC and the firmware
attempted to access beyond its limit.
Printer contains an 16MB EFC and the firmware
attempted to access beyond its limit.
Power off the printer for 15 seconds, then power
on again. If the problem persists, contact an
authorized customer service representative.
Power off the printer for 15 seconds, then power
on again. If the problem persists, contact an
authorized customer service representative.
Power off the printer for 15 seconds, then power
on again. If the problem persists, contact an
authorized customer service representative.
Cycle power. If the problem persists, repeat
download.
Cycle power. If the problem persists, repeat
download.
from Manual Perform a Run Manual Cal (run manual
calibration) again.
Contact an authorized service representative.
Contact an authorized service representative.
5-2
SOLUTION