Troubleshooting; Error List - SATO VP208 Operator's Manual

3 Troubleshooting

When an error message appears on the display, there
is error in the printer. Check the error number shown
on the display.
Causes and countermeasures depend on the error
number and warning message. To release error status,
check the type of error and warning message.
ERROR01
MACHINE ERROR
Contact customer servi c e.
Normally in energy saving mode, the Status LED
flashes in green with long intervals.
When an error occurs and the printer changes in
energy saving mode, the status LED flashes in red with
long intervals.
36
Error No.

1. Error List

Error
Description
No.
Screen
Message
Releasing the
error
1
Type of error
LED
Buzzer
Cause
Countermeasure
Screen
Message
Releasing the
error
Type of error
LED
2
Buzzer
Cause
Countermeasure
ERROR01
MACHINE ERROR
Contact customer servi c e.
Contact customer service.
Turn the power off.
Machine error
Light in red
Long sound, one time
① Board defective
① Contact the SATO reseller
or technical support center.
ERROR02
ROM ERROR
Contact customer servi c e.
Contact customer service.
Turn the power off.
ROM Error
Light in red
Long sound, one time
① Cannot access the Flash
ROM.
② Exceeds the time for
writing.
③ Cannot access the
EEPROM.
① ② ③ Contact the SATO
reseller or technical support
center.