C Hapter - Altigen AltiWare ACM 5.1 Administration Manual

Chapter 22: Workgroup Configuration
Figure 17. Agent Logout Reason Configuration window
To require logout reasons, check the Logout reason code required check box. If you
don't want to require reason codes, deselect the check box.
To define reason codes, type the associated reason into the text box next to the code
you want to associate with the reason.
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AltiWare ACM 5.1 Administration Manual