Ip Phone New Features And Enhancements (Ip600, Ip710, Ip705) - Altigen AltiWare ACM 5.1 Administration Manual

When user clicks Delete All in call history, confirmation is required
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IPTalk Enhancements
IPTalk uses SIP protocol
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Supports IPTalk behind NAT
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Dial pad transmits DTMF to server when using IPTalk
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User can select different ringing and voice devices
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AltiAgent
User receives indication when calls are in the workgroup queue
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User has the ability to manage the workgroup voice mail box
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Workgroup voice mail indicator added
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DNIS field added to Queue monitor window
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A red light blinks when "Not Ready" is displayed
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AltiSupervisor
Agent SKL (Skill Level) field added to the Agent Monitor screen
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SKLR (Skill Level Requirement) added to the Workgroup Queue screen
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Coaching is supported, in addition to Barge-in and Silent Monitoring
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AltiConsole
Call recording can be enabled from AltiConsole
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Enhance Park and Page operation
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IP Phone New Features and Enhancements
(IP600, IP710, IP705)
Supports SIP protocol through firmware upgrade
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Supports "Flash" and "Pause" in speed dial in the programmable keys. It can be
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configured only from AltiWare Administrator.
Network status display added for troubleshooting purposes
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IP phone password is updated by the system when the user changes voice mail
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password
Chapter 1: Overview
AltiWare ACM 5.1 Administration Manual 7