User Attendance Messages-Paper Jams And Paper Handling Errors (2Xx.xx) - Lexmark X642e Service Manual

User attendance messages—paper jams and paper handling errors (2xx.xx)
When the printer jams, the appropriate jam message will be displayed on the printer operator panel. If you select
Show Areas on the operator panel, you can view one or more images to help you clear the jam.
User attendance messages—paper jams and paper handling errors (2xx.xx)
Sub
Code Description
code
200 .00 Paper jam around input
sensor.
200 .01 Input sensor covered too
long.
200 .02 Input sensor covered too
long.
200 .04 Input sensor covered too
quickly
200 .06 Imaged page not
expected page.
Possible causes
• Multi-sheet feed that is shingled.
• Tray size sensing wrong size
• Paper jam leaving page over sensor
• Multi-sheet feed that is shingled.
• Tray size sensing wrong size.
• Paper jam leaving page over sensor.
• Multi-sheet feed that is shingled.
• Tray size sensing wrong size.
• Paper jam leaving page over sensor.
• Paper pre-staged in paper path.
• Wrong configuration ID causes
engine to assume 500-sheet paper
path on 250-sheet model.
• Bouncy input sensor.
Bouncy pass thru sensor.
7002-xxx
Action
• Fan media and stack flat in
tray or multipurpose feeder.
• Check for anything in the
paper path that might cause
the paper to jam.
• If clearing a paper jam does
not fix the problem, go to
"Input sensor service
check" on page 2-146.
• Fan media and stack flat in
tray or MPF.
• Check for anything in the
paper path that might cause
the paper to jam.
• Check cartridge for
obstructions.
• If clearing a paper jam does
not fix the problem, go to
"Input sensor service
check" on page 2-146.
• Fan media and stack flat in
tray or MPF.
• Check for anything in the
paper path that might cause
the paper to jam.
• Check cartridge for
obstructions.
• If clearing a paper jam does
not fix the problem, go to
"Input sensor service
check" on page 2-146.
• Check MPF and friction pad.
• Fan media and stack flat in
tray or MPF.
• Use different media.
• Check config ID.
Perform a sensor test to check
the sensor for the tray. See
"Sensor Test (input tray)" on
page 3-14.
Diagnostic information
2-57