Dell Precision WorkStation 530 User Manual page 153

If you are using a PS/2
2
Mouse Port under the Integrated Devices option is set to On. Then
exit system setup properly to save the information, and reboot the
computer.
Is the device working properly?
Yes. The problem is resolved.
No. Go to step 3.
If you are using a PS/2 mouse, run the Mouse test in the Pointing
3
Devices device group in the
Did the tests complete successfully?
Yes. Go to the next question.
No. Contact Dell for technical assistance.
Do you have another computer that is working properly?
Yes. Go to step 4.
No. Go to the next question.
Do you have another mouse that is working properly?
Yes. Turn off the computer, wait 10 to 20 seconds, and disconnect the
mouse. Then go to step
No. Contact Dell for technical assistance.
Turn off the original computer, wait 10 to 20 seconds, and disconnect
4
the mouse.
Turn off your other computer, wait 10 to 20 seconds, and disconnect
5
its mouse. Connect the mouse from the original computer, and then
turn the computer on.
Is the mouse working properly?
Yes. There is a problem with the original computer.
technical assistance.
No. The mouse may be defective.
assistance.
Connect a different mouse to the computer, and then turn the
6
computer on.
Is the mouse working properly?
Yes. The original mouse is defective. The problem is resolved.
mouse, enter system setup
Dell Diagnostics.
6.
Contact Dell
and ensure that
Contact Dell for
for technical
153
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