Page 1 Dell Precision™ WorkStation 530 USER’S GUIDE www.dell.com support.dell.com...
Page 2 Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell , Dell Precision , OptiPlex , Dell OpenManage , Dimension , Inspiron , Latitude , the DELL logo, DellNet , and DellWare are trademarks of Dell Computer Corporation;...
Page 3: Table Of Contents
Contents 1 Safety Information Safety First—For You and Your Computer ... . . When Working Inside Your Computer ....Protecting Against Electrostatic Discharge .
Page 4 ......Dell OpenManage IT Assistant ....
Page 5 Interior Service Label ..... . . Computer Memory ......Computer Memory Installation Guidelines .
Page 6 ......When to Use the Dell Diagnostics ....
Page 7 System Messages ..... . . System Beep Codes ..... . Warning Messages .
Page 8 ......Dell Contact Numbers ..... . .
Page 9 MIC Notice (Republic of Korea Only) ... . . Polish Center for Testing and Certification Notice ..BSMI Notice (Taiwan Only) ....NOM Information (Mexico Only) .
Page 10 Conte n ts...
Page 11: Safety Information
S E C T I O N 1 S a f e t y I n f o r m a t i o n Safety First—For You and Your Computer Protecting Against Electrostatic Discharge Ergonomic Computing Habits...
Page 12: Safety First-For You And Your Computer
NOTICE: Do not attempt to service the computer yourself, except as explained in your online Dell documentation or otherwise provided to you. Always follow installation and service instructions closely. CAUTION: There is a danger of a new battery exploding if it is incorrectly installed.
Page 13 Also see "Protecting Against Electrostatic Discharge." Dell recommends that you periodically review the safety instructions in your System Information Guide. Sa fe t y I n fo r m a ti on...
Page 14: Protecting Against Electrostatic Discharge
Protecting Against Electrostatic Discharge Static electricity can harm delicate components inside your computer. To prevent static damage, discharge static electricity from your body before you touch any of your computer’s electronic components, such as the microprocessor. You can do so by touching an unpainted metal surface on the computer chassis.
Page 15: Ergonomic Computing Habits
• Position your system so that the monitor and keyboard are directly in front of you as you work. Special shelves are available (from Dell and other sources) to help you correctly position your keyboard. •...
Page 16 Monitor screen at or below eye level Wrists relaxed and flat Monitor and keyboard positioned directly in front of the user Arms at desk level Feet flat on the floor Safe t y Inf o r mat ion...
Page 17: About Your Computer
S E C T I O N 2 A b o u t Yo u r C o m p u t e r Finding Information and Assistance Front View of Your Computer Back View of Your Computer Inside Your Computer...
Page 18: Finding Information And Assistance
Finding Information and Assistance The following table lists the resources that Dell provides as support tools. Additional resources may be shipped with your computer system. R e s o u r c e s a n d S u p p o r t To o l s...
Page 19 R e s o u r c e s a n d S u p p o r t To o l s ( c o n t i n u e d ) Resource Contents Using the Resource OS CD To reinstall your operating system, use the OS CD that was shipped with your computer.
Page 20 (Downloads for Your Dell) • Searchable database • Join online discussions with other Dell customers and Dell technical professionals (Dell Talk) • Explore a list of online links to Dell's primary vendors Dell Premier Support website Go to http://premiersupport.dell.com: • Service call status The Dell Premier Support website is customized for •...
Page 21: Front View Of Your Computer
Front View of Your Computer • Controls and lights • Connecting devices The following figures show the controls, lights, and other features on the front panel of your computer. The drive door can open and fold against the side of the computer. This allows fully unobstructed use of the externally accessible drives.
Page 22 F r o n t V i e w o f t h e C o m p u t e r ( D o o r s O p e n ) hard-drive access light power button diskette drive power light speaker/headphone jack externally...
Page 23: Controls And Lights
O p e n i n g t h e D r i v e D o o r Controls and Lights • Power button — controls the computer's input power. See the following table for power button functions on computers running ®...
Page 24: Connecting Devices
On (Windows NT) Press and release to attempt an orderly shutdown. NOTE: This works only if the Dell System Utilities loaded on the computer. Without the utilities, the computer immediately turns off rather than performing an orderly shut down. Sleep state Press and release to bring the computer out of the sleep state.
Page 25 • When connecting a mouse or keyboard, ensure that you connect to one of the Port 1 USB connectors on the back of the computer. • Always attach external devices while your computer is turned off. Then turn on the computer before turning on any external devices, unless the documentation for the device specifies otherwise.
Page 26: Back View Of Your Computer
Back View of Your Computer The following figure shows the connectors, lights, and other features on the back of your computer. B a c k - P a n e l Fe a t u r e s serial port 1 connector parallel port connector serial port 2 connector cover release latch...
Page 27 For example, you must connect most devices to a particular port or connector to operate properly. Also, external devices like a printer usually require you to load device drivers before they will work. • When connecting a mouse or keyboard, ensure that you connect to one of the Port 1 USB connectors on the back of the computer.
Page 28 ® ® panel. If your computer uses Microsoft Windows , Dell installed the necessary mouse drivers on your hard drive. NOTE: This connector is similar to the keyboard connector. Ensure that you correctly identify the mouse connector before you connect the device.
Page 29 RJ45 jack wall plate or to an RJ45 port on a UTP concentrator or hub, depending on your network configuration. Dell recommends the use of Category 5 wiring and connectors for our customers' networks. NOTE: Verify the type of network device to which you are connecting the computer.
Page 30: Inside Your Computer
Inside Your Computer • System cables • System board components • Front panel components The following figure shows the computer with the cover open. NOTE: User service access points are color-coded green. Abo u t You r C o mp u t er...
Page 31: System Cables
I n s i d e t h e C o m p u t e r interior service label diskette drive bracket hard-drive bracket externally accessible-drive bracket chassis intrusion switch AGP card brace front panel cable retainer memory riser board retention bracket (if needed) speaker...
Page 32 S y s t e m C a b l i n g chassis intrusion switch speaker drives control panel diskette externally accessible front panel EIDE microprocessor 0 bootable EIDE and/or LVD SCSI microprocessor 1 expansion card power supply telephony/modem expansion card Abo u t You r C o mp u t er...
Page 33: System Board Components
NOTE: The control panel shown in "System Cabling" is mounted to the front of the chassis frame. It controls the power button, power light, and hard-drive access light. The chassis intrusion switch and the chassis speaker are mounted inside the computer cover. For more information on these components, see the Service Manual .
Page 34 S y s t e m B o a r d C o m p o n e n t s RIMM sockets (4) suspend-to-RAM light CD audio input diskette-drive connector connector system board speaker front panel audio connector VRM 0 connector front I/O panel connector microprocessor 0...
Page 35 System Board Labels The following table lists the labels for connectors and components on the system board, and briefly describes the function of each. S y s t e m - B o a r d L a b e l s Connector or Component Label 1394...
Page 36: Front Panel Components
S y s t e m - B o a r d L a b e l s ( c o n t i n u e d ) Connector or Component Label SCSI LVD SCSI connector SPKR System board speaker STANDBY_LED Standby power light STR_LED...
Page 37 NOTE: The control panel is mounted to the front of the chassis frame. It controls the power button, power light, and hard-drive access light. The chassis intrusion switch and the chassis speaker are mounted inside the computer cover. For more information on these components, see the Service Manual . Front Panel Labels The following table lists the labels for connectors on the front panel, and briefly describes the function of each.
Page 38 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
Page 39: Advanced Features
S E C T I O N 3 A d v a n c e d Fe a t u r e s System Settings Manageability Security Password Protection Jumper Settings Installing and Configuring Software TAPI IEEE 1394 (FireWire) Power Management Dell System Utilities...
Page 40: System Settings
To set the current configuration information such as the amount of memory or type of hard drive installed You can view the current settings at any time. Dell recommends that you record the information for future reference. If you have a line printer...
Page 41: System Setup Screens
The System Setup menu appears. If you wait too long and your operating system begins to load into memory, let the computer complete the load operation; then restart the computer and try again. NOTE: To ensure an orderly system shutdown, consult the documentation that accompanied your operating system.
Page 42: Changing The Boot Sequence
S y s t e m S e t u p N a v i g a t i o n K e y s Key(s) Action Moves to the next field. Moves to the previous field. Cycles through the options in a field. In many fields, you can also type the appropriate value.
Page 43: Network Operations
MBA — The system prompts you to press <Ctrl><Alt><b> at the • Dell logo screen during boot. A menu appears that allows you to select a method for booting from a network server. If a boot routine is not available from the network server, the system attempts to boot from the next device in the list.
Page 44 Network Interface Controller This option, under the Integrated Devices menu, enables or disables the integrated network adapter. This field also allows you to enable support. Option settings: • On — The integrated network adapter is enabled. On w/ MBA — The integrated network adapter is enabled with MBA •...
Page 45: Integrated Devices
N e t w o r k O p t i o n S e t t i n g s Network Interface Boot Sequence Remote Wake Up Function Controller is not available Not available • The computer attempts to boot from the devices specified in the Boot Sequence.
Page 46: Manageability
Manageability The following systems management applications are optional and can be included on your computer when you order it. You can also download the applications from the Dell support website and install them on your computer. See "Downloading Systems Management Utilities"...
Page 47: Downloading Systems Management Utilities
Guide available on the Dell support website. See "Downloading Systems Management Utilities" for more information. Downloading Systems Management Utilities The systems management utilities are available for download from the Dell support website. See "Finding Information and Assistance" for more information.
Page 48: Security
Security The computer provides the following methods to physically secure it: • Chassis intrusion detection • Security cable slot and padlock ring Chassis Intrusion Detection The chassis intrusion monitor can detect whether the computer is opened. The Chassis Intrusion option in system setup displays the status of the monitor.
Page 49: Security Cable Slot And Padlock Ring
Security Cable Slot and Padlock Ring The computer has features that allow you to attach commercially available antitheft devices: • Padlock ring—to prevent unauthorized access to the interior of your computer, install a standard padlock through the rings in the computer chassis and cover.
Page 50: Jumper Settings
Jumper Settings The following figure shows the location of the jumpers on the system board. S y s t e m B o a r d J u m p e r s PSWD RTCRST NOTICE: Before changing a jumper setting, verify that the standby power light on the system board has turned off.
Page 51: Password Protection
Password Protection The computer provides the following types of password protection: • System password • Setup password System Password • Assigning a system password • Using your system password • Deleting or changing an existing system password System passwords allow only those who know the password to have full use of the computer.
Page 52 Highlight System Password and then press the left- or right-arrow key. The option heading changes to Enter Password, followed by an empty 32-character field in square brackets. Type your new system password. You can use up to 32 characters. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field.
Page 53 If Password Status is set to Locked, the following prompt appears: Type the password and press <Enter>. NOTE: If you have assigned a setup password, the computer accepts your setup password as an alternate system password. If you enter a wrong or incomplete system password, the following message appears on the screen: ** Incorrect password.
Page 54: Setup Password
Password option, press <Alt><B> to reboot the computer, and then repeat steps 3 through 5. To assign a new password, follow the procedure in "Assigning a System Password." Setup Password • Assigning a setup password • Operating your computer with a setup password enabled •...
Page 55 NOTE: If the two passwords are different, the setup password can be used as an alternate system password. However, the system password cannot be used in place of the setup password. A change to Setup Password becomes effective immediately (rebooting the computer is not required).
Page 56 Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds. Lay the computer on its right side. Open the computer cover. Remove the jumper plug from the PSWD jumper to disable the password feature.
Page 57 options appear as Not Enabled, meaning that the password feature is enabled but that no password is assigned. Assign a new system and/or setup password. Ad v a n c ed Fe a tu r e s...
Page 58: Installing And Configuring Software
Dell, including drivers, utilities, documentation, and operating system backups. Before installing software that was not provided with your Dell computer, check the software for viruses with virus-scanning software. Viruses can quickly use all available system memory, damage or destroy data stored on the hard drive, and permanently affect the performance of the programs they infect.
Page 59: Tapi
TAPI ® ® TAPI features of your computer enable Microsoft Windows -based applications to operate with a wide variety of telephony devices, including voice, data, fax, video, and so forth. TAPI applications require a TAPI service provider (TSP), which is a software driver that allows TAPI applications to communicate with different types of TAPI hardware.
Page 60: Installing A Tapi Sound Card
Open the computer cover. Install the TAPI-compliant expansion card. See the manufacturer’s documentation for more information. Connect the 4-pin TAPI cable to the TAPI system-board connector. To locate the TAPI connector on the system board, see "System Board Components" or the interior service label. Connect the 4-pin TAPI cable to the TAPI expansion-card connector.
Page 61 Lay the computer down on its right side. Open the computer cover. Install the TAPI-compliant expansion card. See the manufacturer’s documentation for more information. Enter system setup, click Integrated Devices, and change the setting for Sound to Off. Connect external audio devices to the sound card’s connectors. Do not connect external audio devices to the microphone, speaker/headphone, or line-in connectors on the computer back panel (see...
Page 62: Ieee 1394 (Firewire)
IEEE 1394 (FireWire) FireWire is a high-speed data that is defined by IEEE Standard 1394- 1995. This protocol is a scalable, flexible, low-cost digital interface. It can move large amounts of data between computers and peripheral devices, using simplified cabling, hot-swapping, and transfer speeds up to 400 Mbps. Because of the very high data rates that FireWire can handle, it is ideal for use with multimedia devices such as digital video cameras and high-speed hard drives and printers.
Page 63: Power Management
Power Management Your computer can be set to use less power when you are not working. You control the power usage through the installed on your computer and certain option settings in system setup. These periods of reduced power are called "sleep states": •...
Page 64 P o w e r M a n a g e m e n t Sleep State Wake-Up Methods ® Windows 2000 and Windows NT 4.0 Windows XP Standby • Press the power button Not supported • Auto power on •...
Page 65: Dell System Utilities
Auto Power On The Dell Auto Power On utility is an MS-DOS program that can be used in a batch file to determine how the system was turned on (by the power...
Page 66 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
Page 67: Removing And Installing Parts
S E C T I O N 4 R e m o v i n g a n d I n s t a l l i n g Pa r t s Computer Cover Interior Service Label Computer Memory Disk Drives and Media Expansion Cards Microprocessor Airflow Shroud...
Page 68: Computer Cover
Computer Cover • Opening the computer cover • Closing the computer cover Opening the Computer Cover CAUTION: Before you perform this procedure, see "Safety First— For You and Your Computer." NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its electrical outlet.
Page 69: Closing The Computer Cover
O p e n i n g t h e C o m p u t e r C o v e r cover release latch security cable slot padlock ring Closing the Computer Cover Check all cable connections, especially those that might have come loose during your work.
Page 70 C l o s i n g t h e C o m p u t e r C o v e r cover release latch security cable slot padlock ring Stand the computer upright. If you are using a padlock to secure your computer, install the padlock. Re m o vi n g a n d I n st a l l i n g Pa r ts...
Page 71: Interior Service Label
Interior Service Label A service label affixed to the inside of your computer cover provides information about working inside your computer. I n t e r i o r S e r v i c e L a b e l interior service label Re movi ng and Inst alli ng Part s...
Page 72: Computer Memory
Computer Memory • Computer memory installation guidelines • Upgrading computer memory • Removing a memory module • Installing a memory module • Removing memory riser boards • Installing memory riser boards Your computer supports dual-channel RDRAM RIMMs in 64-, 128-, 256-, 512-MB capacities.
Page 73 M e m o r y M o d u l e L a b e l number of memory devices in RIMM 128MB/16 ECC xxx S y s t e m B o a r d M e m o r y C o m p o n e n t s suspend-to-RAM (STR) light socket 4 pair 2...
Page 74: Computer Memory Installation Guidelines
M e m o r y R i s e r B o a r d C o m p o n e n t s suspend-to-RAM (STR) light socket 4 riser board A pair 4 socket 3 pair 3 socket 2 suspend-to-RAM pair 2...
Page 75 • Memory sockets must be upgraded in matched pairs. In other words, two sockets in a pair must contain modules of identical capacity, number of components, and speed. See "System Board Memory Components" to identify pairs of sockets. • Mixed pairs of and non-ECC modules all function as non-ECC.
Page 76 Addressing Memory with 4-GB Configurations If you use optional memory riser boards and eight, 512-MB RIMMs, you can install 4 GB of physical computer memory. Current workstation-class ® ® ® (such as Microsoft Windows NT , Windows 2000, and Windows XP) can only utilize a maximum of 4 GB of address space.
Page 77 Sample Configurations S a m p l e C o n f i g u r a t i o n s w i t h o u t M e m o r y R i s e r B o a r d s Total Memory Socket 1 Socket 2 Socket 3...
Page 78: Upgrading Computer Memory
S a m p l e C o n f i g u r a t i o n s w i t h M e m o r y R i s e r B o a r d s ( c o n t i n u e d ) Total Memory Riser Board A Riser Board B...
Page 79 If necessary, remove memory modules that occupy system board sockets in which you plan to install upgrade modules. If you have the optional memory riser boards installed and you plan to install upgrade modules on the riser boards, remove the riser boards.
Page 80: Removing A Memory Module
When the System Memory total is correct, exit system setup. Run the Dell Diagnostics to verify that the memory modules are operating properly. Removing a Memory Module NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its electrical outlet. Before removing a component from the system board, verify that the standby power light on the system board has turned off.
Page 81: Installing A Memory Module
Installing a Memory Module Press the securing clips at each end of the socket outward until they snap open (see the following figure). Align the slots on the bottom of the module with the ridges inside the socket. NOTICE: To avoid damage to the memory module, press the module straight down into the socket with equal force applied at each end of the module.
Page 82 Lift the retention bracket up to disengage it from the chassis. Lift the bracket away from the chassis. NOTICE: To avoid damage to the memory riser board, press the securing clips with equal force applied at each end of the memory socket. Remove memory riser board A: NOTE: To access the securing clips on the system board memory sockets,...
Page 83 R e m o v i n g M e m o r y R i s e r B o a r d s memory riser board retention bracket memory riser board A memory riser board B system board securing clips (2) Re movi ng and Inst alli ng Part s...
Page 84: Installing Memory Riser Boards
Installing Memory Riser Boards NOTICE: System board memory sockets 3 and 4 can either be empty or contain CRIMMs. Sockets 3 and 4 cannot contain RIMMs with memory riser boards installed in sockets 1 and 2. If any RIMMs occupy memory sockets on the system board, remove those modules.
Page 85 I n s t a l l i n g M e m o r y R i s e r B o a r d s memory riser board retention bracket memory riser board A memory riser board B system board memory sockets (4) Re movi ng and Inst alli ng Part s...
Page 86: Disk Drives And Media
Disk Drives and Media • Installing a CD, zip, or other externally accessible drive • Installing a hard drive • EIDE device installation guidelines • SCSI device installation guidelines Your computer provides the following drive bays: • One 3.5-inch diskette drive. •...
Page 87 D r i v e Ty p e s diskette drive 5.25-inch drive 1 (1.6-inch high) 5.25-inch drive 2 (1.6-inch high) 5.25-inch drive 3 (1.6-inch high) or 3.5-inch drive 4 (1-inch high) 3.5-inch drive 3 (1-inch high) 3.5-inch drive 2 (1-inch high, or 1.6-inch high) 3.5-inch drive 1 (1.6-inch high) Re movi ng and Inst alli ng Part s...
Page 88: Installing A Cd, Zip, Or Other Externally Accessible Drive
Installing a CD, Zip, or Other Externally Accessible Drive NOTE: If you are replacing a hard drive that contains data you want to keep, be sure to back up your files before you begin this procedure. CAUTION: Before you perform this procedure, see "Safety First—...
Page 89 R e m o v i n g a n E x t e r n a l l y - A c c e s s i b l e D r i v e Re movi ng and Inst alli ng Part s...
Page 90 R e m o v i n g t h e D i s k e t t e D r i v e Unpack the replacement drive and prepare it for installation. NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer.
Page 91 If the replacement drive does not have bracket rails attached, remove the rails from the old drive by removing the four screws that secure the rails to the drive. Then attach the bracket rails to the replacement drive (see the following figure). NOTE: If you are not replacing an existing drive and the new drive does not have bracket rails attached, install the extra rail set that is located...
Page 92 I n s t a l l i n g a n E x t e r n a l l y - A c c e s s i b l e D r i v e Re m o vi n g a n d I n st a l l i n g Pa r ts...
Page 93 I n s t a l l i n g t h e D i s k e t t e D r i v e If you are installing a drive that has its own controller card, install the controller card in an expansion slot.
Page 94 • Connect the appropriate interface cable to the interface connector on the back of the drive. If you are installing an EIDE SCSI drive and you have another drive of the same type in the computer, you can use the spare connector on the interface cable for the existing drive.
Page 95 • For a drive that has audio output capability, such as a CD drive, connect the audio cable to the audio (CD input) connector on the system board. A t t a c h i n g C a b l e s f o r a n E x t e r n a l l y A c c e s s i b l e D r i v e DC power cable drive interface cable cable clips (2)
Page 96 A t t a c h i n g C a b l e s f o r t h e D i s k e t t e D r i v e drive interface cable DC power cable cable clips (2) cable retainer diskette system...
Page 97 See the operating system’s documentation for instructions. Test the drive to verify that it is operating properly. • If the drive you installed is a hard drive, run the Dell Diagnostics to test the drive. • For other types of drives, see the drive’s documentation for information on testing the drive.
Page 98: Installing A Hard Drive
NOTE: Tape drives sold by Dell come with their own operating software and documentation. After you install a tape drive, refer to the documentation that came with the drive for instructions on installing and using the tape drive software. Installing a Hard Drive...
Page 99 R e m o v i n g a H a r d D r i v e Unpack the replacement drive and prepare it for installation. NOTICE: Ground yourself by touching an unpainted metal surface on the back of the computer. See the documentation that accompanied the drive to verify that the drive is configured for your computer.
Page 100 If the replacement drive does not have bracket rails attached, remove the rails from the old drive by removing the four screws that secure the rails to the drive. Then attach the bracket rails to the replacement drive (see the following figure). NOTE: If you are not replacing an existing drive and the new drive does not have bracket rails attached, install the extra rail set that is located...
Page 101 I n s t a l l i n g a H a r d D r i v e If you are installing a drive that has its own controller card, install the controller card in an expansion slot. See the documentation that accompanied the drive and controller card to verify that the configuration is correct for your computer.
Page 102 • Connect the appropriate interface cable to the interface connector on the back of the drive. If you are installing an EIDE or SCSI drive and you have another drive of the same type in the computer, you can use the spare connector on the interface cable for the existing drive.
Page 103 A t t a c h i n g C a b l e s f o r a H a r d D r i v e drive interface cable DC power cable primary EIDE system board connector LVD SCSI system board connector Ensure that all cables are firmly connected.
Page 104 Partition and logically format the drive before proceeding to the next step. See the operating system’s documentation for instructions. Run the Dell Diagnostics to test the drive. If the hard drive you installed is the primary drive, install the operating system on the drive.
Page 105: Eide Device Installation Guidelines
EIDE Device Installation Guidelines Jumper Settings All EIDE drives should be configured for the Cable Select jumper position, which assigns master and slave status to drives by their position on the interface cable. When two EIDE drives are connected to a single EIDE interface cable and are configured for the Cable Select jumper position, the drive attached to the last connector on the interface cable is the master, or boot device (drive 0), and the device attached to the middle connector on...
Page 106: Scsi Device Installation Guidelines
Each SCSI bus will have a set of SCSI ID numbers from 0 to 15. When SCSI devices are shipped from Dell, the default SCSI ID numbers for are assigned as follows: Re m o vi n g a n d I n st a l l i n g Pa r ts...
Page 107 SCSI ID number. NOTICE: Dell recommends that you use only SCSI cables purchased from Dell. Cables purchased elsewhere are not guaranteed to work with Dell computers. Device Termination SCSI logic requires that termination be enabled for the two devices at opposite ends of the SCSI chain and disabled for all devices in between.
Page 108 NOTICE: Dell recommends that you use only SCSI cables purchased from Dell. Cables purchased elsewhere are not guaranteed to work with Dell computers. Re m o vi n g a n d I n st a l l i n g Pa r ts...
Page 109: Expansion Cards
Pro110 modes operating at 1.5 V. "Expansion Card Types" for examples of these cards. NOTE: To meet PC99 Workstation requirements, your Dell™ computer does not support expansion cards. This is an industry standard for ease-of-use. Re movi ng and Inst alli ng Part s...
Page 110 E x p a n s i o n C a r d Ty p e s 32-bit PCI card 64-bit PCI card AGP 4x card AGP 4x Pro card NOTE: The AGP expansion slot only supports 1.5-V cards. Re m o vi n g a n d I n st a l l i n g Pa r ts...
Page 111: Installing An Expansion Card
S y s t e m B o a r d E x p a n s i o n C a r d C o m p o n e n t s AGP connector PCI connector 1 32-bit, PCI connector 2 33 MHz PCI connector 3...
Page 112 R a i s i n g t h e E x p a n s i o n C a r d R e t e n t i o n A r m card retention arm card bracket expansion card card connector...
Page 113 CAUTION: Some network adapters automatically start the computer when they are connected to a network. To guard against electrical shock, be sure to unplug your computer from its electrical outlet before installing any expansion cards and verify that the standby power light on the system board has turned off. To locate this light, see "System Board Components"...
Page 114 I n s t a l l i n g a n E x p a n s i o n C a r d card retention arm expansion card card connector Lower the expansion card retention arm and press it into place, securing the expansion card(s) in the chassis.
Page 115: Removing An Expansion Card
Stand the computer upright. Reconnect the computer and devices to their electrical outlets, and turn them on. Chassis Intrusion NOTE: If enabled, the option will cause the following message to be displayed at the next system start-up: ALERT! Cover was previously removed. If you installed a sound card, perform the following steps: Enter system...
Page 116 Grasp the card by its top corners, and ease it out of its connector. If you are removing the card permanently, install a filler bracket in the empty card-slot opening. If you need a filler bracket, contact Dell and order part number 81808. NOTE: Installing filler brackets over empty card-slot openings is necessary to maintain certification of the computer.
Page 117: Microprocessor Airflow Shroud
Microprocessor Airflow Shroud • Removing the microprocessor airflow shroud • Installing the microprocessor airflow shroud Removing the Microprocessor Airflow Shroud CAUTION: Before you perform this procedure, see "Safety First— For You and Your Computer." NOTICE: Before disconnecting a device from the computer, wait 10 to 20 seconds after disconnecting the computer from its electrical outlet.
Page 118: Installing The Microprocessor Airflow Shroud
R e m o v i n g t h e M i c r o p r o c e s s o r A i r f l o w S h r o u d airflow shroud top anchor tabs (2) bottom anchor tabs (2) Installing the Microprocessor Airflow Shroud...
Page 119 Reconnect the computer and devices to their electrical outlets, and turn them on. Chassis Intrusion NOTE: If enabled, the option will cause the following message to be displayed at the next system start-up: ALERT! Cover was previously removed. Re movi ng and Inst alli ng Part s...
Page 120: Microprocessor
• If installing a Dell processor upgrade kit for either single or dual processors, remove and discard the original VRM(s). Then install the VRM(s) from the upgrade kit. If you are not installing a processor upgrade kit from Dell, reuse the original VRM(s).
Page 121 Your microprocessor upgrade kit should include a replacement microprocessor heat sink and two replacement securing clips. NOTICE: If you are not installing a microprocessor upgrade kit from Dell, reuse the original heat sink and securing clips when replacing the microprocessor.
Page 122 R e m o v i n g t h e M i c r o p r o c e s s o r H e a t S i n k latch latch securing clip securing clip heat sink retention base microprocessor socket Remove the microprocessor from its connector.
Page 123 R e m o v i n g t h e M i c r o p r o c e s s o r microprocessor microprocessor socket socket lever Install the new microprocessor in the socket: Ensure that the lever on the microprocessor socket is fully extended to the release position.
Page 124 Install the replacement microprocessor heat sink: If you are not installing a microprocessor upgrade kit from Dell, NOTICE: reuse the original heat sink and securing clips when replacing the microprocessor. Remove the film covering the thermal grease on the bottom of the heat sink.
Page 125 Also, confirm that the values under the CPU Information menu are correct for the new microprocessor. Exit system setup, and then run the Dell Diagnostics to verify that the new microprocessor is operating properly. Re movi ng and Inst alli ng Part s...
Page 126: Vrm
• Removing a VRM • Installing a VRM NOTICE: must be installed for each microprocessor installed. To locate the VRM and microprocessor sockets, see "System Board Components" or the interior service label. Removing a VRM CAUTION: Before you perform this procedure, see "Safety First—...
Page 127: Installing A Vrm
R e m o v i n g a V R M securing clip VRM connector Grasp the VRM by its top corners, and ease it out of its connector. Installing a VRM Press the securing clips at each end of the socket outward until they snap open (see "Removing a VRM").
Page 128 Chassis Intrusion NOTE: If enabled, the option will cause the following message to be displayed at the next system start-up: ALERT! Cover was previously removed. Re m o vi n g a n d I n st a l l i n g Pa r ts...
Page 129: Computer Battery
Computer Battery 3.0-V CR2032 coin-cell battery installed on the system board provides power to retain the configuration, date, and time information when the computer is turned off. The computer battery is designed to provide years of service without being replaced. However, you may need to replace the battery if configuration or clock-related inconsistencies occur or if one of the following messages is displayed during the boot routine: Time-of-day not set - please run SETUP program...
Page 130 NOTICE: If you use a blunt, nonconductive object to pry the battery out of its socket, be careful not to touch the system board with the object. Be sure that the object is inserted between the battery and the socket before you attempt to pry out the battery.
Page 131 Reconnect the computer to its electrical outlet and turn it on. Enter system setup, and check the date and time. If the time and date are still incorrect, contact Dell for technical assistance. Re movi ng and Inst alli ng Part s...
Page 132 Re m o vi n g a n d I n st a l l i n g Pa r ts...
Page 133 S E C T I O N 5 Te c h n i c a l S p e c i f i c a t i o n s Microprocessor Memory System information Video Audio Expansion bus Drives Ports Key combinations Controls and lights Power...
Page 134 Microprocessor ® Microprocessor type Intel Xeon™. Design provides for future Dell-supported upgrades. A slower compatibility speed can be set through system setup. L1 cache 8-KB trace instruction and data cache L2 cache 256-KB pipelined-burst, eight-way set-associative, write-back SRAM Math coprocessor...
Page 135 Audio Audio type AC97, SoundBlaster emulation Audio controller Analog Devices AD1885 AC97 Codec Stereo conversion 16 bits (analog-to-digital and digital-to-analog) Interfaces: Internal PCI bus/AC97 External one line-in jack; two speaker/headphone jacks; one microphone jack Expansion Bus Bus types PCI and AGP Bus speed PCI: 33/66 MHz AGP: 66 MHz...
Page 136 Ports Externally accessible: Serial (DTE) two 9-pin connectors; 16550-compatible Parallel one 25-hole connector (bidirectional) Video one (two, optional)15-hole connector(s) (on video card) Network adapter RJ45 connector PS/2-style keyboard 6-pin mini-DIN PS/2-compatible mouse 6-pin mini-DIN four USB-compliant connectors (two on front panel, two on back panel) Audio one line-in jack;...
Page 137 Controls and Lights Power control push button Power light green light; blinking green in sleep state; dual-color for computer operations—green for power, yellow for diagnostics Hard-drive access light green light Activity light (on integrated network yellow light adapter) Network link integrity and speed lights green light for 10-Mb operation;...
Page 138 Environmental Temperature: Operating 10° to 35° (50° to 95° F) Storage –40° to 65° C (–40° to 149° F) Relative humidity 20% to 80% (noncondensing) Maximum vibration: Operating 0.25 at 3 to 200 Hz at 0.5 octave/min Storage 0.5 G at 3 to 200 Hz at 1 octave/min Maximum shock: Operating bottom half-sine pulse with a change in velocity of 20...
Page 139: Solving Problems
S E C T I O N 6 S o l v i n g P r o b l e m s Finding Solutions Dell Diagnostics Messages and Codes Software Problems...
Page 140: Finding Solutions
This section describes computer hardware and software problems, offers corrective actions, describes the Dell Diagnostics utility, and provides system messages and codes. Before you call Dell for technical assistance, complete the following tasks to help you resolve computer problems: • Read "About Your...
Page 141: Power Problems
Solid yellow Dell Diagnostics is running a test, or a device on the system board may be faulty or incorrectly installed. S o lv ing Pr o b le m s...
Page 142 P o w e r L i g h t C o d e s ( c o n t i n u e d ) Power Light Cause Blinking yellow There is a system board or power supply failure. Basic Checks: •...
Page 143: Monitor Problems
Yes. You need a new power cable. Contact Dell for technical assistance. No. The computer may be defective. Contact Dell for technical assistance. Monitor Problems The power light on the monitor communicates codes that can help you determine whether there is a problem. The following table lists the codes for the monitor power light.
Page 144 Is the monitor working properly? Yes. You need a new power cable. Contact Dell for technical assistance. No. Go to the next question. Do you have another monitor that is working properly? Yes.
Page 145: Video Problems
Contact Dell for technical assistance. Turn off the computer and the monitor, wait 10 to 20 seconds, and disconnect the monitor. Connect a different monitor to the computer and then turn them on. Allow 1 minute for the computer to initialize its components, and then adjust the monitor's brightness and contrast controls.
Page 146 – Electrical appliances on the same circuit or operating in close proximity to the computer can cause interference. – Audio equipment and certain types of lamps operating in immediate proximity to the computer can cause interference. • Restart the computer. •...
Page 147: Sound And Speaker Problems
Run the VESA/VGA Interface tests in the Dell Diagnostics. Did any of the tests fail? Yes. The video controller on the system board may be defective. Contact Dell for technical assistance. No. Go to step Run video diagnostics from the Dell Diagnostics menu.
Page 148 Is the device working properly? Yes. The problem is resolved. No. Go to step Run the Misc. PCI Devices tests in the Dell Diagnostics. Did the tests complete successfully? So lv ing Pr o ble m s...
Page 149: Printer Problems
Yes. The controller is working properly. Go to the next question. Contact Dell for technical assistance. Do you have a set of headphones? Yes. Go to step Contact Dell for technical assistance. Connect headphones to the speaker/headphone jack. Can you hear sound through the headphones? Yes.
Page 150: Serial Or Parallel Device Problems
Yes. Go to step No. The printer is probably defective. If you bought the printer from Dell, contact Dell for technical assistance. If you did not, take it to an authorized service center for repair. Try to print again. Does the print operation complete successfully? Yes.
Page 151 I/O port logic and the printer. Do the tests complete successfully? Yes. Go to step Contact Dell for technical assistance. If the problem is confined to a particular application program, see the application program's documentation for specific port configuration requirements.
Page 152: Mouse Problems
Turn off the computer and the device, swap the device's cable with a known working cable, and then turn on the computer and the device. Is the device working properly? Yes. You need a new device cable. Contact Dell for technical assistance. No. Go to...
Page 153 Devices device group in the Dell Diagnostics. Did the tests complete successfully? Yes. Go to the next question. Contact Dell for technical assistance. Do you have another computer that is working properly? Yes. Go to step No. Go to the next question.
Page 154: Keyboard Problems
Contact Dell for technical assistance. Keyboard Problems Basic Checks: • Check the diagnostic lights to see if the specific problem is identified. • Disconnect the cable from the computer and check the cable connector for bent or broken pins. Check for damaged or frayed cables.
Page 155: Diskette Drive Problems
Do you have another keyboard that is working properly? Yes. Turn off the computer, wait 10 to 20 seconds, and disconnect the keyboard. Go to step Contact Dell for technical assistance. Turn off the original computer, wait 10 to 20 seconds, and disconnect the keyboard.
Page 156 • If you hear an unfamiliar scraping or grinding sound when a drive is accessed, there could be a hardware malfunction. Contact Dell technical assistance. • When you turn on the computer, you can hear drive activity during the boot routine. If your computer does not boot, contact Dell technical assistance.
Page 157: Hard Drive Problems
Reconnect the computer and devices to their electrical outlets, and turn them on. Does the diskette-drive access light blink during the boot routine? Yes. Go to the next question. Contact Dell for technical assistance. Does the computer display a drive error message? Yes. See "System...
Page 158 • When you turn on the computer, you can hear drive activity during the boot routine. If your computer does not boot, contact Dell technical assistance. • Test the hard drive by using one of the following methods: – For Windows 2000 and Windows XP, Click the Start button, select Shutdown, and then click Restart the Computer.
Page 159 No. Go to step Did any of the diagnostics tests indicate a faulty drive? Yes. The hard drive may be faulty. Contact Dell for technical assistance. No. Go to the next question. Did any of the diagnostics tests indicate a faulty drive controller? Yes.
Page 160 Does the hard drive activity light blink during the boot routine? Yes. Go to the next question. No. The system board may be faulty. Contact Dell for technical assistance. Does the computer display a drive error message? Yes.
Page 161: Battery Problems
Contact Dell for technical assistance. Battery Problems If an error message indicates a problem with the battery or if configuration information is lost from system setup when the computer is turned off, the battery may be defective. CAUTION: There is a danger of a new battery exploding if it is incorrectly installed.
Page 162: Expansion-Card Problems
Replace the battery. Is the battery working properly? Yes. The problem is resolved. No. You may have a faulty system board. Contact Dell for technical assistance. Expansion-Card Problems If an error message indicates an expansion-card problem or if an expansion...
Page 163 Lay the computer on its right side. Open the computer cover. Ensure that each expansion card is firmly seated in its connector. If any expansion cards are loose, reseat them. Ensure that all cables are firmly connected to their corresponding connectors on the expansion cards.
Page 164: Network Problems
Run the RAM test group in the Dell Diagnostics. Did any of the diagnostics tests fail? Yes. Contact Dell for technical assistance. No. Go to step Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds.
Page 165 Problems." Is the computer operating properly? Yes. The problem is resolved. No. Go to step Run the Network Adapter Diagnostics from the Dell Diagnostics menu. Did any of the tests fail? Yes. Contact Dell for technical assistance. No. Go to...
Page 166: Recover From A Program That Is Not Responding
Recover From a Program That Is Not Responding Press <Ctrl><Alt><Delete>. Did the Close Program window appear? Yes. Go to step No. Skip to step Click the program that no longer responds. Click End Task. Is the computer operating properly? Yes. The problem is resolved. No.
Page 167 Does the computer have power? Yes. Go to step Contact Dell for technical assistance. Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds. Lay the computer on its right side.
Page 168: Repair A Dropped Or Damaged Computer
Run the System Board Devices test group in the Dell Diagnostics. Did any of the diagnostics tests fail? Yes. Contact Dell for technical assistance. No. The problem is resolved. Repair a Dropped or Damaged Computer CAUTION: Before you perform this procedure, see "Safety First—...
Page 169: Hardware Conflicts
No. The problem is resolved. Hardware Conflicts Hardware conflicts occur when the operating system detects multiple devices that are attempting to operate on the same system resources when those resources cannot be shared between the devices. Symptoms: • Computer hangs or locks up, particularly while using a specific device. •...
Page 170 Consider installing additional system memory. • Restart the computer. • Run the System Memory test group in the Dell Diagnostics. • If you have the optional memory riser boards installed, reseat the riser boards. •...
Page 171: Microprocessor Problems
Run the System Memory test group in the Dell Diagnostics. Did any of the diagnostics tests fail? Yes. Contact Dell for technical assistance. No. Go to step Turn off the computer and devices, disconnect them from their electrical outlets, and wait 10 to 20 seconds.
Page 172 If a system message indicated a problem with one or both of the VRMs, the VRM(s) may need to be replaced. • Run the System Board Devices and Processor Cache test groups in the Dell Diagnostics. • Reseat the microprocessors.
Page 173 Run the System Board Devices and Processor Cache test groups in the Dell Diagnostics. Did any of the diagnostics tests fail? Yes. Contact Dell for technical assistance. No. Go to the next question. Do you have two microprocessors installed in the computer? Yes. Go to step No.
Page 174: System Board Problems
Is the computer working properly? Yes. The problem is resolved. Contact Dell for technical assistance. System Board Problems A system board problem can result from a defective system board component, a faulty power supply, or a defective component connected to the system board.
Page 175: Reset Corrupted Bios Settings
"Reset Corrupted BIOS Settings." Is the computer working properly? Yes. The problem is resolved. Contact Dell for technical assistance. Reset Corrupted BIOS Settings If the computer cannot boot and you have exhausted all other troubleshooting options, perform the following steps.
Page 176 After you change the system settings, exit system setup and reboot the computer. Is the computer working properly? Yes. The problem is resolved. Contact Dell for technical assistance. NOTE: After you reset the computer using the RTCRST jumper, you must...
Page 177: Dell Diagnostics
Only use the Dell Diagnostics to test your Dell computer. Using this program with other computers may cause incorrect computer responses or result in error messages. Also, only use the Dell Diagnostics that came with your computer or an updated version of the program for your computer. Do not use Dell Diagnostics from another model Dell computer.
Page 178: Before You Start Testing
Restart the computer. If your computer boots to the CD, the Dell logo screen appears, followed by a list of menu option descriptions and their available languages.
Page 179 NOTICE: This option reformats your hard drive and causes data loss. Do not select this option unless a qualified Dell technician has instructed you to do so. Helps you to restore a corrupted hard drive by reinstalling Windows and reconfiguring the computer to factory defaults.
Page 180 Exits the main menu and returns to an MS-DOS prompt, at which point you can remove the ResourceCD and restart your system. Select Option 2 – Dell Diagnostics. After the diagnostics load, the Dell Diagnostics main menu appears: So lv ing Pr o ble m s...
Page 181 Information and Results: Provides test results, test errors, version numbers of subtests, and additional information on the Dell Diagnostics. • Program Options: Allows you to change the settings of the Dell Diagnostics. • Exit to MS-DOS: Exits to the MS-DOS prompt.
Page 182: Advanced Testing
Remove the ResourceCD from the CD drive when you finish running the Dell Diagnostics. If you changed the Boot Sequence system setup, enter system setup and change the sequence back to the original configuration. Advanced Testing When you select Advanced Testing from the Diagnostics Menu, the...
Page 183 Keys Explains the functions of all keystrokes that can be used in Dell Diagnostics Device Group Describes the highlighted group in the Device Groups list on the...
Page 184: Messages And Codes
Parts" for procedures you must complete before performing the suggested resolution. If the problem persists after you perform the suggested resolution, contact Dell for technical assistance. NOTE: If the system message you received is not listed in the table, check the...
Page 185 S y s t e m M e s s a g e s Message Cause Action BIOS found a faulty disk sector "Hard Drive Problems." Address mark not found or could not find a particular disk sector. expansion-card cooling fan is not Ensure that an operational expansion-card Alert! Card-cage fan not installed, has failed, or is not properly...
Page 186 [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support. One of the fans caused an error the Ensure that nothing is blocking the chassis Alert! Previous fan last time you used the computer.
Page 187 S y s t e m M e s s a g e s ( c o n t i n u e d ) Message Cause Action Voltage used by the computer either "Power Problems" and "System Board Alert! Previous voltage exceeded or fell below acceptable Problems."...
Page 188 "Diskette Drive Problems." Diskette read failure may be faulty. The diskette drive controller may be Run the Diskette tests in the Dell Diskette subsystem reset faulty. Diagnostics. failed The diskette write-protect feature is Remove the diskette from drive A and Diskette write protected activated.
Page 189 S y s t e m M e s s a g e s ( c o n t i n u e d ) Message Cause Action One or more memory modules may "System Memory Problems." Gate A20 failure be loose.
Page 190 A chip on the system board might be Run the System Board Devices tests in the No timer tick interrupt malfunctioning. Dell Diagnostics. The diskette in drive A or your hard A nonbootable diskette is in drive A. Non-system disk or disk...
Page 191 A chip on the system board might be Run the System Board Devices tests in the Shutdown failure malfunctioning. Dell Diagnostics. Time-of-day clock stopped The battery may be dead. Enter system setup and correct the date or time.
Page 192: System Beep Codes
None. Remove the drive from the drive by calling your computer. support desk or Dell Computer Corporation. The operating system cannot write to "Diskette Drive Problems" and "Hard Write fault the diskette or hard drive.
Page 193 S y s t e m B e e p C o d e s Code Cause Action Contact Dell 1-1-2 Microprocessor register failure for technical assistance. 1-1-3 NVRAM read/write failure Run the System Board Devices tests in the Dell Diagnostics.
Page 194: Warning Messages
Dell Diagnostics. 3-4-3 Search for video ROM failure Run the VESA/VGA Interface tests in the Dell Diagnostics. 4-2-1 Timer tick failure Contact Dell for technical assistance. 4-2-2 Shutdown failure Contact Dell for technical assistance. 4-2-3 Gate A20 failure Contact Dell for technical assistance.
Page 195: Diagnostics Messages
Parts" for procedures you must complete before performing the suggested resolution. If the problem persists after you perform the suggested resolution, contact Dell for technical assistance. System Lights The following table lists the codes for the system lights, gives probable causes, and suggests corrective actions.
Page 196 S y s t e m L i g h t C o d e s ( c o n t i n u e d ) Power Light Hard Drive Light Cause Corrective Action Solid yellow Dell Diagnostics is running a If the Dell Diagnostics is running, test, or a device on the system board allow the testing to complete.
Page 197 A B C D electrical outlet and then press the power button. If the problem is still not resolved, contact Dell technical assistance. = y e l l o w = g r e e n = o f f...
Page 198 For more information, see "Power Management." If the problem is still not resolved, contact Dell technical assistance. Computer is in a reduced power or Use one of the appropriate methods to "wake up" the "sleep" state.
Page 199 D i a g n o s t i c L i g h t C o d e s B e f o r e P O S T ( c o n t i n u e d ) Light Pattern Cause Action...
Page 200 Card." If the problem is not resolved, perform the procedure in "Expansion-Card Problems." If the problem is still not resolved, contact Dell for technical assistance. Possible diskette drive or hard drive failure. Perform the procedures in "Diskette Drive Problems" and "Hard Drive...
Page 201: Snmp Platform Event Traps
Then reconnect all USB devices and cables, and restart the A B C D computer to retest. If the problem is still not resolved, contact Dell for technical assistance. Possible system board resource and/or hardware Perform the procedure in "System Board failure.
Page 202 S N M P P l a t f o r m E v e n t Tr a p s Description Code BIOS boot failure 02 03 23 6f 00 Fan failure 02 03 04 06 01 Chassis intrusion 02 03 05 6f 00 Temperature failure 02 03 01 06 01...
Page 203: Software Problems
This section provides general guidelines for analyzing software problems. "Finding Information and Assistance" for a list of software resources available to you from Dell, including drivers, utilities, documentation, and operating system backups. For detailed troubleshooting information on a particular application program, see the documentation that accompanied the software or consult the support service for the software vendor.
Page 204 Drivers." • Confirm that a problem is software-related by running the System Board Devices tests in the Dell Diagnostics. If all tests run successfully, the error condition may be related to a software problem. • Ensure that the use of programs has not resulted in a memory conflict.
Page 205: Operating System Compatibility
Operating System Compatibility Ensure that the computer's operating environment is set up to accommodate the application programs you use. Whenever you change the operating environment parameters, you may also affect the successful operation of the application programs. Sometimes, after modifying the operating environment, you may need to reinstall a program that no longer runs properly.
Page 206: Device Drivers
Device Drivers Programs that use specialized subroutines called device drivers can also cause problems with your computer. For example, a variation in the way the data is sent to the monitor may require a special screen driver program that expects a certain kind of video mode or monitor. In such cases, you may have to develop an alternative method of running that particular program—...
Page 207: Memory Address Conflicts
Memory Address Conflicts Memory address conflicts occur when two or more devices try to access the same address in the upper memory blocks. For example, if a network expansion card and an expanded-memory page frame are assigned an overlapping block of addresses, a memory address conflict arises. As a result, when you try to log in to the network, the operation fails.
Page 208: Bios Recovery Utility
Turn off the computer and disconnect it from its electrical outlet. Go to a different computer that is working properly, and download the BIOS update utility for the computer from the Dell support website. NOTE: After you download the BIOS update utility, generate the BIOS recovery utility.
Page 209 NOTE: For some Dell systems, you are given a choice to create a diskette containing the BIOS update files or to download a file you can use from the hard drive. Select the choice to use the file that requires no installation mechanism, or application.
Page 210 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
Page 211: Microsoft® Windows® Xp Features
S E C T I O N 7 ® ® M i c r o s o f t W i n d o w s X P Fe a t u r e s Overview of Windows XP New User Interface Files and Settings Transfer Wizard Application and Device Compatibility System Restore...
Page 212 FILE LOCATION: FILE LOCATION: FILE LOCATION: FILE LOCATION: S:\SYSTEMS\Tesla\Ug\A02\1xpfeat.fm D E L L C O N F I D E N T I A L – P R E L I M I N A R Y 1 0 / 2 5 / 0 1 D E L L C O N F I D E N T I A L –...
Page 213: Overview Of Windows Xp
Overview of Windows XP ® Based on an enhanced version of the Windows 2000 operating system, Windows XP is available in consumer and business editions: Windows XP Home Edition and Windows XP Professional. The features discussed are available in both editions, but the Professional version, designed for business environments, includes additional productivity, security, networking, and management features important in business environments.
Page 214 Click User and System Guides for information on using your Dell™ computer, including installed hardware devices and software. Adv a n c ed Fe a tu r es...
Page 215: New User Interface
Start menu. The right half of the new Start menu contains useful icons for accessing your files, configuring the computer, and finding information and assistance. The Dell Solution Center icon opens a portal to services and application programs installed on your Dell computer.
Page 216: Clean Desktop Wizard
If you prefer the classic window and button appearance, perform the following steps: Right-click anywhere on the main desktop screen and click Properties. Click the Appearance tab. From the Windows and buttons dropdown box, select Windows Classic style. To customize color, font, and other classic desktop options, click Advanced.
Page 217: Taskbar Grouping
Next>. Click Finish to remove the shortcuts and close the wizard. The shortcuts are moved to the folder C:\Desktop Icons. To access desktop icons removed by Windows XP , click Start, then click Dell Solution Center. Taskbar Grouping The Windows taskbar is a row of buttons that typically displays across the bottom of the screen.
Page 218 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
Page 219: Files And Settings Transfer Wizard
Files and Settings Transfer Wizard The Files and Settings Transfer Wizard is used to migrate personal files and settings from one computer to another (for instance, when upgrading to a new computer). Personal files include the documents, images, spreadsheets, presentations, and e-mail messages on your computer. User settings include display properties, window sizes, toolbar settings, dial-up connections, Internet bookmarks, and so forth on your computer.
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Page 221: Application And Device Compatibility
Application and Device Compatibility Although Windows XP is designed to be compatible with a wide range of application programs and hardware devices, some older programs and devices may not be usable. Check the Microsoft website at www.microsoft.com for application programs and hardware devices known to be compatible.
Page 222 Select how you want to locate the program to run with compatibility settings: from a list, available on a CD, or manually located. Then click Next>. Select the type of operating system for which the program was designed or on which it ran successfully, and then click Next>. If necessary, as for some games, select display settings for the program.
Page 223: System Restore
System Restore The System Restore feature of Windows XP provides the capability to restore the operating system, in the event of a problem, to a previous state without losing personal data files (such as Word documents, drawings, or e- mail). System Restore actively monitors system file changes and some application file changes to record or store previous versions before the changes occurred.
Page 224 • Manual checkpoints (created by you as needed) Scheduled Automatic Restore Points By default, System Restore creates a restore point every day that the computer is running. If your computer is off for more than a day, a new restore point is created the next time you turn the computer on. Event-triggered restore points Event-triggered restore points are created before key changes are made to the system.
Page 225: Restore Process
Click Start, point to All Programs—> Accessories—> System Tools, and then click System Restore. Select Create a restore point and click Next>. Type a description of the restore point and click Create. The date and time are automatically added to the description of the new restore point.
Page 226: Driver Rollback
Click Start, point to All Programs—> Accessories—> System Tools, and then click System Restore. Select Undo my last restoration and click Next>. Click Next> to confirm the restoration undo. After System Restore finishes collecting data, the computer automatically restarts and the Undo Complete screen appears. Click OK.
Page 227: User Accounts And Fast User Switching
User Accounts and Fast User Switching NOTE: Fast User Switching is the default user screen for both Home and Professional editions, but is disabled in Windows XP Professional when the computer is a member of a computer domain. Microsoft Windows XP includes a new feature that provides multiuser access to a single computer.
Page 228: Special Considerations With Fast User Switching
However, user applications active during a user switch remain active and running in the background while the new user is working; this can result in a slower computer until the process finishes. For example, if one user is downloading a large file from the Internet and another user logs on to the computer, the file download continues in the background until it is complete.
Page 229: How To Add Users
In the Control Panel window, click User Accounts. Under Pick a task, click Change the way users log on or off and do one of the following: • Select the Use Fast User Switching to log off check box to enable Fast User Switching.
Page 230 • A limited account user can change only a few settings such as their own password. Click Create Account. After the accounts are created, each shows up on the Fast User Switching Welcome screen. Adv a n c ed Fe a tu r es...
Page 231: Home And Small Office Networking
Home and Small Office Networking The Network Setup Wizard includes a checklist and steps to guide you through the process of sharing resources, such as files, printers, or an Internet connection, between computers in a home or small office. In Windows XP, Microsoft has improved the online documentation and usability of operating-system tools for setting up a home or small office network.
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Page 233: Internet Connection Firewall
Internet Connection Firewall Today's always-on cable modem and DSL Internet access connections offer unprecedented bandwidth to the home, but also leave the connected computer or home network vulnerable to hacker attacks. The nature of these attacks varies, but the goal is to gain access to individual computers attached to the Internet.
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Page 235: Getting Help
S E C T I O N 7 G e t t i n g H e l p Help Overview Dell Contact Numbers...
Page 236: Help Overview
Help Overview This section describes the tools Dell provides to help you when you have a problem with your computer. It also tells you when and how to contact Dell for technical or customer assistance. Technical Assistance If you need assistance with a technical problem, perform the following...
Page 237 World Wide Web The Internet is your most powerful tool for obtaining information about your computer and other Dell products. Through the Internet, you can access most of the services described in this section, including AutoTech, TechFax, order status, technical support, and product information.
Page 238 TechFax Service Dell takes full advantage of fax technology to serve you better. Twenty-four hours a day, seven days a week, you can call the Dell TechFax line toll-free for all kinds of technical information. Using a touch-tone phone, you can select from a full directory of topics. The technical information you request is sent within minutes to the fax number you designate.
Page 239: Problems With Your Order
Numbers.” Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit Dell’s website at http://www.dell.com/. For the telephone number to call to speak to a sales specialist, see “Dell...
Page 240: Before You Call
Diagnostics Checklist. If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself.
Page 241 ________________________________________________________________________________________________ See your operating system documentation to determine the contents of the system’s startup files. Print each file if possible. Otherwise, record the contents of each file before calling Dell. Error message, beep code, or diagnostic code: ______________________________________________________ Description of problem and troubleshooting procedures you performed: ________________________________...
Page 242: Dell Contact Numbers
Dell Contact Numbers The following table provides country-specific access codes and telephone numbers, websites, and email addresses that you can use to contact Dell. The codes required depend on where you are calling from as well as the destination of your call; in addition, each country has a different dialing protocol.
Page 243 Home/Small Business Sales toll free: 0800 16884 City Code: 2 Corporate Sales 02 481 91 00 02 481 92 99 Switchboard 02 481 91 00 Website: http://support.euro.dell.com E-mail: tech_be@dell.com E-mail for French Speaking Customers: http://support.euro.dell.com/be/fr/emaildell/ Bermuda General Support 1-800-342-0671 Brazil...
Page 244 International Access Code: 00 Customer Care 02 22 83 27 11 Country Code: 420 02 22 83 27 14 City Code: 2 TechFax 02 22 83 27 28 Switchboard 02 22 83 27 11 Website: http://support.euro.dell.com E-mail: czech_dell@dell.com Ge tt ing Help...
Page 245 Country Code: 45 Home/Small Business Customer Care 32875505 Switchboard 45170100 Fax Technical Support (Upplands Vasby, Sweden) 46 0 859005594 Fax Switchboard 45170117 Website: http://support.euro.dell.com E-mail: den_support@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Dominican Republic General Support 1-800-148-0530 El Salvador General Support...
Page 246 0825 004 700 Switchboard (Alternative) 04 99 75 40 00 Sales 0825 004 700 0825 004 701 Fax (Alternative) 04 99 75 40 01 Website: http://support.euro.dell.com E-mail: http://support.euro.dell.com/fr/fr/emaildell/ Corporate Technical Support 0825 004 719 Customer Care 0825 338 339 Switchboard...
Page 247 01 279 5011 Sales 01 204 4444 SalesFax 01 204 0144 204 5960 Switchboard 01 204 4444 Website: http://support.euro.dell.com E-mail: dell_direct_support@dell.com Italy (Milan) Home and Small Business International Access Code: 00 Technical Support 02 577 826 90 Country Code: 39...
Page 248 Technical Support Outside of Japan (Dimension and Inspiron) 81-44-520-1435 Technical Support (Dell Precision™, OptiPlex™ and toll free: 0120-1984-33 Latitude™) Technical Support Outside of Japan (Dell Precision, 81-44-556-3894 OptiPlex, and Latitude) 24-Hour Automated Order Service 044 556-3801 Customer Care 044 556-4240...
Page 249 Customer Care (Brussels, Belgium) 02 481 91 19 Fax (Brussels, Belgium) 02 481 92 99 Switchboard (Brussels, Belgium) 02 481 91 00 Website: http://support.euro.dell.com E-mail: tech_be@dell.com Macau Technical Support toll free: 0800 582 Country Code: 853 Customer Service (Penang, Malaysia)
Page 250 Corporate Sales 020 581 8818 Corporate Sales Fax 020 686 8003 020 686 8003 Switchboard 020 581 8818 Website: http://support.euro.dell.com E-mail: tech_nl@dell.com New Zealand Home and Small Business 0800 446 255 International Access Code: 00 Government and Business 0800 444 617...
Page 251 Home/Small Business Customer Care 23162298 Switchboard 671 16800 Fax Technical Support (Upplands Vasby, Sweden) 46 0 85 590 05 594 Fax Switchboard 671 16865 Website: http://support.euro.dell.com E-mail: nor_support@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Panama General Support 001-800-507-0962 Peru General Support...
Page 252 Country Code: 27 Sales 011 709 7700 City Code: 11 011 706 0495 Switchboard 011 709 7700 Website: http://support.euro.dell.com E-mail: dell_za_support@dell.com Southeast Asian and Pacific Customer Technical Support, Customer Service, 604 633 4810 Countries and Sales (Penang, Malaysia) Spain (Madrid)
Page 253 Sales 08 590 05 185 Website: http://support.euro.dell.com E-mail: swe_support@dell.com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com E-mail Support for OptiPlex: Swe_kats@dell.com E-mail Support for Servers: Nordic_server_support@dell.com Switzerland (Geneva) Technical Support (Home and Small Business) 0844 811 411 International Access Code: 00...
Page 254 01344 72 3185 Preferred Accounts (500-5000 employees) 01344 723196 Customer Care Central Government Customer Care 01344 723193 Local Government Customer Care 01344 723194 Home/Small Business Sales 0870 907 4000 Corporate/Public Sector Sales 01344 860456 Website: http://support.euro.dell.com E-mail: dell_direct_support@dell.com Ge tt ing Help...
Page 255 International Access Code: 011 AutoTech (for portable and desktop computers) toll free: 1-800-247-9362 Country Code: 1 Dell Home and Small Business Group (for portable and desktop computers): Customer Technical Support (Return Material toll free: 1-800-624-9896 Authorization Numbers) Customer Technical Support (Home sales toll free: 1-877-576-3355 purchased via http://www.dell.com)
Page 256 Country (City) Department Name or Service Area, Area Codes, International Access Code Website and E-mail Address Local Numbers, and Country Code Toll Free Numbers City Code US Virgin Islands General Support 1-877-673-3355 Venezuela General Support 8001-3605 Ge tt ing Help...
Page 257: Additional Information
S E C T I O N 8 A d d i t i o n a l I n f o r m a t i o n Regulatory Notices ENERGY STAR® Compliance Limited Warranty and Return Policy...
Page 258: Regulatory Notices
Plug the computer into a different outlet so that the computer and the receiver are on different branch circuits. If necessary, consult a Dell Technical Support representative or an experienced radio/television technician for additional suggestions. Dell computer systems are designed, tested, and classified for their intended electromagnetic environment.
Page 259: Fcc Notices (U.s. Only)
EMC classification for the intended environment. For parallel printers, a cable is available from Dell. If you prefer, you can order a cable from Dell on the World Wide Web at http://accessories.us.dell.com/. Most Dell computer systems are classified for Class B environments.
Page 260 • This device must accept any interference received, including interference that may cause undesired operation. Class A This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 261: Ic Notice (Canada Only)
Industry Canada (IC) Interference-Causing Equipment Standard #3 (ICES-003) as Class B digital devices. To determine which classification (Class A or B) applies to your computer system (or other Dell digital apparatus), examine all registration labels located on the bottom or the back panel of your computer (or other digital apparatus).
Page 262: Battery Disposal
(RF) interference, in which case the user may be required to take adequate measures. This Dell device is classified for use in a typical Class B domestic environment. A "Declaration of Conformity" in accordance with the preceding directives and standards has been made and is on file at Dell Computer Corporation Products Europe BV, Limerick, Ireland.
Page 263: En 55022 Compliance (Czech Republic Only)
VCCI Notice (Japan Only) Most Dell computer systems are classified by the Voluntary Control Council for Interference (VCCI) as Class B information technology equipment (ITE). However, the inclusion of certain options can change the rating of some configurations to Class A.
Page 264 Class A ITE This is a Class A product based on the standard of the Voluntary Control Council for Interference (VCCI) for information technology equipment. If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.
Page 265: Mic Notice (Republic Of Korea Only)
(or other Dell digital device), examine the Republic of Korean Ministry of Information and Communications (MIC) registration labels located on your computer (or other Dell digital device). The MIC label may be located separately from the other regulatory marking applied to your product. Line three of the label identifies the emissions class for the product—"(A)"...
Page 266: Polish Center For Testing And Certification Notice
M I C C l a s s A R e g u l a t o r y L a b e l Class B Device Please note that this device has been approved for nonbusiness purposes and may be used in any environment, including residential areas. M I C C l a s s B R e g u l a t o r y L a b e l Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached...
Page 267 To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible. A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-EN 55022: 1996.
Page 268 • Nie nale¿y u¿ywaæ wtyczek adapterowych lub usuwaæ ko³ka obwodu ochronnego z wtyczki. Je¿eli konieczne jest u¿ycie przed³u¿acza to nale¿y u¿yæ przed³u¿acza 3-¿y³owego z prawid³owo po³¹czonym przewodem ochronnym . • System komputerowy nale¿y zabezpieczyæ przed nag³ymi, chwilowymi wzrostami lub spadkami napiêcia, u¿ywaj¹c eliminatora przepiêæ, urz¹dzenia dopasowuj¹cego lub bezzak³óceniowego Ÿród³a zasilania .
Page 269: Bsmi Notice (Taiwan Only)
BSMI Notice (Taiwan Only) S o lv ing Pr o b le m s...
Page 270: Nom Information (Mexico Only)
NOM Information (Mexico Only) The supply voltage, frequency, and current consumption figures may vary from computer to computer. The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM): So lv ing Pr o ble m s...
Page 271: Información Para Nom (Únicamente Para México)
Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S.
Page 272 Exportador: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Embarcar a: Dell Computer de México, S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.I. Avenida Soles No. 55 Col. Peñon de los Baños 15520 México, D.F.
Page 273: Energy Star® Compliance
® to comply with EPA ENERGY STAR requirements as configured when shipped by Dell. Any changes you make to this configuration (such as installing additional expansion cards or drives) may increase the system's power ® consumption beyond the limits set by the EPA's ENERGY STAR Computers program.
Page 274: Limited Warranty And Return Policy
Dell, usage not in accordance with product instructions, failure to perform required preventive maintenance, and problems caused by use of parts and components not supplied by Dell. This limited warranty does not cover any items that are in one or more of the following categories: software;...
Page 275 NOTE: Before you ship the product(s) to Dell, back up the data on the hard- disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards. Dell does not accept liability for lost data or software.
Page 276 You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the...
Page 277: Three-Year Limited Warranty (Canada Only)
If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material...
Page 278 NOTE: Before you ship the product(s) to Dell, back up the data on the hard- disk drive(s) and any other storage device(s) in the product(s). Remove any removable media, such as diskettes, CDs, or PC Cards. Dell does not accept liability for lost data or software.
Page 279 The warranty term for a replacement part is the remainder of the limited warranty term. You will pay Dell for replacement parts if the replaced part is not returned to Dell. The process for returning replaced parts, and your obligation to pay for replacement parts if you do not return the replaced parts to Dell, will be in accordance with Dell’s Exchange Policy in effect on the date of the...
Page 280 If Dell elects to exchange a system or component, the exchange will be made in accordance with Dell’s Exchange Policy in effect on the date of the exchange. In any instance in which Dell issues a Return Material...
Page 281: One-Year End-User Manufacturer Guarantee (Latin America And The Caribbean Only)
Dell Computer Corporation (“Dell”) warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of one year from the original purchase date.
Page 282 Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.
Page 283: Total Satisfaction" Return Policy (U.s. And Canada Only)
If you are an end-user customer who bought reconditioned or refurbished products from a Dell company, you may return them to Dell within 14 days of the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice.
Page 284 w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...
Page 285: Glossary
Glossary as that in a PCI slot. This also helps to reduce the traffic on the PCI bus. Ampere. A measurement of current in an electrical conductor. ANSI American National Standards Institute. An organization that publishes standards for data Alternating current. Electricity that reverses its alphabets, codes, and signaling schemes.
Page 286 ATAPI Advanced Technology Attachment Packet Interface. An An electronic pathway that links computer interface used to connect CD, tape, and other drives components such as the microprocessor, RAM, with a computer. expansion cards, and so on. The "width" of a bus indicates the amount of data that can move along the bus and is determined by the number of parallel Binary...
Page 287 Product Key Product ID. For more information, see http://support.dell.com. CD recordable. A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over. COM Port A shortened reference to communications port.
Page 288 modem or other serial device uses to exchange data with the computer. See also DTE. Central processing unit. A computer chip that interprets and executes program instructions. Also referred to as the microprocessor. Device Any piece of equipment that is not part of the CRIMM essential computer (such as the microprocessor, RAM, and data buses) but is connected to or installed...
Page 289 for desktop, enterprise, and Internet environments. Working with key technology vendors and affiliated Extended-data out. A type of that improves the standards groups, the DMTF is enabling a more time to read from memory on faster microprocessors integrated and efficient approach to management. such as the Intel Pentium.
Page 290 Gram. A measurement of mass and weight. Express Service Code A numeric code located on a sticker on your Dell™ Gigabyte. A measurement of data or drive storage computer. This code is a mathematical conversion of capacity that equals 1024 (1,073,741,824 bytes).
Page 291 Heat Sink A piece of heat-conductive metal that can be Industry Canada. The Canadian regulatory body attached to the top of a chip, such as the responsible for regulating emissions from electronic microprocessor, to draw heat away and allow the chip equipment, much as the does in the United to operate at a cooler temperature.
Page 292 communications protocol that functions similarly to TCP/IP. Kilohertz. A measurement of frequency that equals 1,000 Hz. Interrupt request. An electronic pathway assigned to L1 Cache a specific device so that the device can communicate Level 1 cache. A small, very fast primary cache that is with the microprocessor.
Page 293 LPT Port Memory Address Line print terminal. The typical designation for a Addresses assigned to physical memory locations by parallel port connection to a printer or other parallel the computer at start-up. These addresses allow device. Most computers support one or two parallel devices and software applications to identify ports designated as LPT1 and LPT2.
Page 294 vice-versa so that computers can communicate over computer. NVRAM is used for maintaining the telephone lines. system configuration information such as date, time, and other user-settable system setup options. Monitor On-Board The high-resolution TV-like device that displays your computer's output. Usually refers to components that are physically located on a circuit board.
Page 295 and all devices being configured must also be PnP- compliant. devices are PnP-compliant. Peripheral Component Interconnect. A standard for expansion cards developed by Intel Corporation. PCI is a local bus that supports 32- and 64-bit data paths, providing a high-speed data path between the Power management event.
Page 296 • The client computer can be remotely shut down and connecting RAM to the microprocessor and other devices in the computer. See also DRDRAM. restarted. • Since PXE is an industry standard, new computers Remote Wake Up can easily be added to the network. A standard of that provides the ability either to remotely wake a computer from a low-power sleep...
Page 297 A five to seven-digit alpha-numeric code located on transmissions. See also IPX/SPX. a sticker on your Dell computer. This code is programmed into your computer’s system setup Dell during the manufacturing process. Dell...
Page 298 SRAM the Internet. It can also be used in a private network. TCP/IP is a two-layer system. The higher layer, TCP, Static random-access memory (RAM). Referred to as manages the assembling of a file into smaller packets "static" because it retains a value as long as power is that are transmitted by one computer over the supplied, unlike DRAM, which must be refreshed Internet and received by the TCP layer on another...
Page 299 HTML document, on the Internet. Examples of URLs include the following: Voltage regulator module. A component installed on the system board that senses the voltage • http://www.dell.com requirements for a microprocessor and ensures that • http://support.dell.com the correct voltage is maintained.
Page 300 sleep mode. WOL is a facet of technology. See also WOR, PME, and Remote Wake Wake-on Ring. Technology that allows a computer to be remotely turned on or awakened from sleep mode through a modem. See also and PME. Zero insertion force. A type of socket or connector that allows a computer chip to be installed or removed...

Dell Precision WorkStation 530 User Manual

1 Safety Information

2 About Your Computer

3 Advanced Features

4 Removing and Installing Parts

5 Technical Specifications

6 Solving Problems

7 Microsoft® Windows® XP Features

8 Getting Help

9 Additional Information

Glossary

Quick Links

Related Manuals for Dell Precision WorkStation 530

Summary of Contents for Dell Precision WorkStation 530

Table of Contents