150
So lv ing Pr o ble m s
Yes. Go to
step
3.
No. The printer is probably defective. If you bought the printer from
Dell,
contact Dell
authorized service center for repair.
Try to print again.
3
Does the print operation complete successfully?
Yes. The problem is resolved.
No.
Contact Dell
Serial or Parallel Device Problems
NOTE:
If you are having a problem with a printer, see
If a system message indicates a
equipment connected to a port seems to perform incorrectly or not at all,
the source of the problem can be any of the following:
•
A faulty connection between the port and the device
•
Incorrect settings for
•
Incorrect settings in the operating system's configuration files
•
A faulty cable between the port and the device
•
A faulty device
•
Faulty port logic on the system board
•
If the problem is with a serial port, conflicting
•
If the problem is with a parallel port, conflicting
•
Incorrect or missing drivers
Basic Checks:
•
Check the
diagnostic lights
•
Disconnect the cable from the computer and check the cable
connector for bent or broken pins. Check for damaged or frayed cables.
•
If the cable is not damaged, ensure that it is firmly connected to the
computer.
for technical assistance. If you did not, take it to an
for technical assistance.
serial
or
parallel
system setup
options
to see if the specific problem is identified.
"Printer
Problems."
port problem or if
COM port
settings
LPT port
settings