Printer Problems - Dell Precision WorkStation 530 User Manual

Yes. The controller is working properly. Go to the next question.
No. Contact Dell for technical assistance.
Do you have a set of headphones?
Yes. Go to step 4.
No. Contact Dell for technical assistance.
Connect headphones to the speaker/headphone jack.
4
Can you hear sound through the headphones?
Yes. The speakers are defective. The problem is resolved.
No. Contact Dell for technical assistance.

Printer Problems

Basic Checks:
• Check the diagnostic lights
• Disconnect the cable from the computer and check the cable
connector for bent or broken pins. Check for damaged or frayed cables.
• If the cable is not damaged, ensure that it is firmly connected to the
computer.
• Test the electrical outlet: ensure that the electrical outlet is working by
testing it with a different device such as a lamp.
• Ensure that the printer is turned on.
• Check for interference: electrical appliances on the same circuit or
operating in close proximity to the computer can cause interference.
If the problem still exists after you complete the basic checks, fill out the
Diagnostics Checklist as you perform the following steps:
Perform the procedure in
1
Is the device working properly?
Yes. The problem is resolved.
No. Go to step 2.
Run the printer's self-test.
2
Does the self-test complete successfully?
to see if the specific problem is identified.
"Serial or Parallel Device Problems."
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