100%Satisfaction Guarantee - Bowflex TreadClimber TC20 Owner's Manual

Wewantyouto knowthat yourTreadClimber ® machine is a superiorproduct. Y oursatisfactionis guaranteed. I f,for
anyreason, y ouare not100%satisfiedwith yourTreadClimber ®machine,please followthe instructionsbelow to
returnyourmerchandise a nd receive a refundofthe purchase price,lessshippingand handling.
ThisTreadCiimber ® Satisfaction Guarantee a ppliesonlyto merchandise purchased byconsumers d irectlyfrom
Nautilus,Inc.Thisguarantee doesnotapplyto salesmadebydealersor distributors.
1. Calla TreadClimber ®Representative at 1-800-605-3369 for a Return Authorization Number ( RMA). An RMA
will begrantedif:
a. TheTreadOlimber ®exercise machine was purchased directlyfrom Nautilus,Inc.
b. Therequest t o returnthe productis within 6 weeks of thedelivery dateof yourmerchandise.
2. If an RMA
a.
is granted, t he followinginstructionswill prevent d elaysin the processing o f yourrefund.
Themerchandise m ustbereturned to the address givento youat thetime of the Return Authorization
Call.
b. All returnedmerchandise m ustbe properly packaged in goodcondition,preferably in theoriginalboxes.
C,
Theexterior o f the boxes shouldbe marked clearlywith:
Return Authorization Number
Your Name
Your Address
Your Phone Number
d. Additionally, a pieceof paperwith yourname,address and phone numberorcopiesof youroriginal
invoiceshouldbe placedin eachboxof merchandise.
e.YourRMA number i stime sensitive. Your shipmentmustbe postmarked within two weeks fromthe date
theTreadClimber ® Representative issuedthe Return Authorization N umber.
Note:Youareresponsible for returnshippingandfor anydamageor lossto merchandise t hat occurduringreturn
shipment. N autilusrecommends that youobtaintrackingnumbers and insureyourshipment.
Unauthorized Returns
Nautilus,Inc.defines an unauthorized returnas anymerchandise returned to ourfacilities withouta valid andcurrent
Return Merchandise A uthorization (RMA) n umberissued byNautilus.Failure to properly markpackages with a valid
RMA number, o r allowingan RMA number t o expire, w ill causeNautilus,Inc.to consider a returnunauthorized. Any
merchandise returned withouta RMA number w ill not besubjectto a refundor creditand Nautiluswill discardthe
product.The customer assumes all shippingand handlingcharges for anyunauthorized return.
43