Intermec PX4i User Manual page 128

Chapter 4 — Troubleshooting and Maintaining the Printer
Print Quality Problems and Possible Solutions (continued)
Problem
There are weak spots on the
printout.
The printout is dark, overall.
Or,
There is excessive bleeding on the
media.
There are dark lines along the media
path.
There are white vertical lines on the
printout.
Part of a dotted line is missing.
114
Possible Solution
Try these possible solutions in order:
•
There may be foreign particles on the media. Clean or
replace the media.
•
Make sure that your media and ribbon are compatible.
•
Make sure that you are using high quality media and
ribbon.
•
The contrast may be too low. Try increasing the contrast.
•
The printhead may be worn. Replace the printhead. For
help, see "Replacing the Printhead" on page
•
The platen roller may be worn. For help, contact your
Intermec service representative.
Try these possible solutions in order:
•
Make sure that your media setting is appropriate for the
type of media you are using.
•
The contrast may be too high. Try decreasing the
contrast.
•
The printhead pressure may be too high. Decrease the
printhead pressure. For help, see
Printhead Pressure" on page
•
The printhead voltage may be incorrect or the energy
control may be faulty. For help, contact your Intermec
service representative.
There may be foreign particles on the printhead. Clean the
printhead. For help, see
page 129.
Try these possible solutions in order:
•
There may be foreign particles on the printhead. Clean
the printhead. For help, see
on page 129.
•
There may be missing dots on the printhead. Replace the
printhead. For help, see
page 131.
Try these possible solutions in order:
•
The printhead may be failing. Replace the printhead. For
help, see "Replacing the Printhead" on page
•
The strobe signal may be failing. For help, contact your
Intermec service representative.
PX4i and PX6i High Performance Printer User's Manual
"Adjusting the
124.
"Cleaning the Printhead" on
"Cleaning the Printhead"
"Replacing the Printhead" on
131.
131.