Yealink VP530 User Manual page 92

User Guide for VP530 IP Video Phone
Why doesn't the phone ring?
Check the ringer volume on your phone. To adjust the ringer volume, press the right and
left navigation keys when the phone is on-hook and idle. For more information, refer to
Volume on page 23.
Why can't I receive calls?
Check the SIP registration with your system administrator.

Check DND (Do Not Disturb) mode is deactivated on the phone. Refer to

Disturb (DND)
Check call forward feature is disabled on the phone. Refer to

55.
Check whether the caller number is stored in the blacklist directory. Refer to

Contacts on page 26.
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the handset jack

on the phone and handset. Refer to
Check to ensure that the headset volume is adjusted to an appropriate level. Refer

to Volume
Why is my headset not working?
Check to ensure that the headset cord is fully connected to the headset jack on the

phone. Refer to
Check to ensure that the headset volume is adjusted to an appropriate level. Refer

to Volume
How to change the user password?
You can change the user password via web user interface:
1. Click on Security->Password.
2. Select user from the pull-down list of User Type.
3. Enter the current user password in the Current Password field.
4. Enter the new user password in the New Password field and Confirm Password field.
5. Click Confirm to accept the change.
You can also contact your system administrator for help.
How to reboot the phone?
To reboot the IP video phone via web user interface:
1. Click on Phone->Upgrade.
82
on page 54.
on page 23.
Phone Installation
on page 23.
Phone Installation on page 11.
on page 11.
Do Not
Call Forward on page
Adding