Internet Fax Reception - Konica Minolta SU-502 User Manual

9

Internet fax reception

Problem
Reception is not possible.
The data is received, but
not printed.
The same document is re-
ceived many times.
An interruption in the re-
ception was specified,
but the reception was not
interrupted.
9-6
Cause
The connections are in-
correct.
The setting to not auto-
matically check for new e-
mail messages has been
specified.
The settings necessary
for the device are not reg-
istered.
The same POP3 user
name is being used by a
different e-mail applica-
tion or another user.
The LAN cable is dam-
aged.
An e-mail message with
data of an incompatible
format attached or with
no data was received.
The memory is full.
Since the size of the mail
is too large, the connec-
tion with the server times
out while the data is being
received.
It takes some time to in-
terrupt an Internet fax re-
ception.
Operation error messages
Remedy
Check the LED indicator
on the hub and check the
connections.
Specify a time interval for
automatically checking
for new e-mail messages.
Receive manually.
Specify the necessary
network settings.
Do not use the same
POP3 user name that is
used by a different e-mail
application.
Replace the LAN cable.
Ask the sender to send a
TIFF-F file or text.
Print saved documents
and reduce the amount of
memory that is used, and
then ask the sender to
send the data again.
Specify that the data be
kept on the computer,
and delete the corre-
sponding e-mail messag-
es from the server.
Ask the sender to try
sending e-mail messages
of smaller sizes.
Wait until the reception is
interrupted.
Page
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p. 3-26
p. 3-5
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SU-502