GE Security SymSafe User Manual
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GE Security SymSafe User Manual

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Summary of Contents for GE Security SymSafe

  • Page 1: User Manual

    SymSafe/SymSafe Pro User Manual...
  • Page 2 Software. 1. Definitions. The following definitions apply to this document: a. “GE SECURITY”, with respect to title to or warranty of the Software, means GE Security Inc., a Delaware corporation. b. “Software” means SymNav, the executable software or firmware programs and accom-...
  • Page 3 Software to a human-perceivable form, nor create derivative works or programs based on the Software. 5. Limited warranty. GE SECURITY warrants that for one (1) year from the date of delivery of the Licensed Product (Software Warranty Period), the functions contained in the Software will...
  • Page 4 You further agree that this agreement is the complete and exclusive statement of the agreement between You and GE SECURITY, and supersedes any proposal or prior agreement, oral or written, and any other communication relating to the subject matter of this agreement.

  • Page 5: Table Of Contents

    Contents Chapter 1. Introduction ............1 Introduction .
  • Page 6 How to setup a KTD-405 keypad to work with the SymSafe.......
  • Page 7 Programming the SymSafe........
  • Page 8 SymSafe/SymSafe Pro User Manual Network ................... 85 Log .
  • Page 9 Chapter 8. Maintenance, support ..........143 Contacting technical support .
  • Page 10 SymSafe/SymSafe Pro User Manual...

  • Page 11: Introduction

    Chapter 1 Introduction This chapter provides an overview of your SymSafe/SymSafe Pro, including the box contents, the installation environment requirements and associated equipment you right require before you begin installing, configuring, and using your SymSafe/SymSafe Pro. In this chapter: Introduction..........2 Conventions used in this document .

  • Page 12: Introduction

    SymSafe/SymSafe Pro User Manual Introduction This is the GE SymSafe User Manual for models: SymSafe4+2-160 SymSafe Pro4+2-320 SymSafe4+2-320 SymSafe Pro4+2-640 SymSafe4+2-640 SymSafe Pro4+2-1T SymSafe8+2-160 SymSafe Pro8+2-320 SymSafe8+2-320 SymSafe Pro8+2-640 SymSafe8+2-640 SymSafe Pro8+2-1T SymSafe16+2-160 SymSafe Pro8+2-1.5T SymSafe16+2-320 SymSafe Pro16+2-320 SymSafe16+2-640 SymSafe Pro16+2-640 SymSafe Pro16+2-1T SymSafe Pro16+2-1.5T...

  • Page 13: Safety Terms And Symbols

    Chapter 1 Introduction Safety terms and symbols These terms may appear in this manual: Cautions identify conditions or practices that may result in damage to the equipment or other property. CAUTION Warnings identify conditions or practices that could result in equipment damage or serious personal injury. WARNING...

  • Page 14: Product Overview

    – the future of video recording. All models of the SymSafe are equipped with a built-in DVD recorder, which allows for portable storage or evidence transfer. In addition, the SymSafe can be easily networked and recorded video viewed remotely over Ethernet.

  • Page 15: Product Contents

    Chapter 1 Introduction Figure 1. SymSafe/SymSafe Pro box contents Product contents The SymSafe/SymSafe Pro system consists of the following: • The SymSafe unit • 3 power cords (US, British, and EU) • SymSafe user manual • SymNav software CD •...

  • Page 16: Associated Equipment

    SymSafe/SymSafe Pro User Manual Hard drives: Hard drives can be damaged if not handled properly. Do not set heavy objects on top of this unit. Take all necessary precautions to protect this unit from transient voltages and do not place this unit near magnetic devices. Do not move this unit while in operation. Wait at least 30 seconds after removing power before moving the unit.

  • Page 17: Rack Mounting

    2. Attach the 2 large rear support brackets to the rear rails with 10-32 x 3/4” screws. 3. Attach the SymSafe to the front rails with 10-32 x 3/4” screws. Figure 2. Rack mount installation Do not rackmount the SymSafe without the rear rails installed. Failure to install the rear rails can damage the CAUTION SymSafe.

  • Page 18: Passwords

    User Manual Passwords Passwords are provided to limit access to the SymSafe, WebServer, and the SymNav software. It is recommended that the default passwords be changed after installation is complete. As a security measure, store the passwords in the administrator's secured files or in a limited access area.

  • Page 19: Chapter 2. Connections And Controls

    Chapter 2 Connections and Controls This chapter deals with the various physical features, connectors, controls, and indicators of the SymSafe. In this chapter: Front Panel Controls and Features ......10 Back Panel Connections .

  • Page 20: Front Panel Controls And Features

    SymSafe/SymSafe Pro User Manual Front Panel Controls and Features Figure 3. SymSafe 16 front panel Table 3. Front panel controls Control Alarm button LED glows red to indicate an alarm condition. Push to silence current alarm. Menu menu Press to enter OSD and enter Setup mode. In Setup mode, Press to discard changes and return to the next highest level menu or exits OSD.
  • Page 21 Chapter 2 Connections and Controls Control Alarm Indicator Mimics the most severe status level of the alarm LED’s (Camera, Recording, Network, or HDD LED) Red (flash bright). If any alarm LED is flashing red, or Red (solid bright). If any alarm LED is solid red, or Green (solid bright).

  • Page 22: Back Panel Connections

    75-Ohms unless a 2 cable is connected to the 2 BNC connector of the same camera input. Make sure there is 75-Ohm termination at the end of the video line if the signal is looped through the SymSafe.

  • Page 23: Audio Inputs And Output

    Up to four 8-pin connectors (for 16 channels) on the back panel provide the connections for the alarm inputs. Connect the wires to the 4 terminating connectors provided with the SymSafe. See the table below for a description of the pinouts. These inputs are not configurable to operate as NC (normally closed) circuits.

  • Page 24: Ethernet Port

    The cable connection configuration for the ethernet port depends on your network configuration: • For a SymSafe that connects directly to a hub, use a straight through connection. • For a SymSafe that connects directly to a PC, use a cross-over connection.

  • Page 25: Rs232 Port

    Chapter 2 Connections and Controls Table 7. RS-422 1 and 2 port pinouts Port type Description RS-422 (1) Ground RS-422 (2) Ground RS232 Port The RS232 port is provided for use with GE's ProBridge text insertion interface modules in conjuction with compatible POS (point of sale) and ATM (automated teller machine) systems.

  • Page 26: Monitor A/B Composite Output

    User Manual Monitor A/B composite output When connecting directly from the SymSafe to the monitor, select the 75-Ohm impedance setting on the monitor. If an additional device is connected to the monitor’s looping output, set the termination of the additional device as 75-Ohm, and set the termination of the monitor as Hi-Z (High Impedance).

  • Page 27: Connection Diagrams

    Chapter 2 Connections and Controls Connection Diagrams Use the figures on the following pages a visual guide to connect the various peripherals to the SymSafe. Figure 5. Rear panel connection diagram...
  • Page 28 SymSafe/SymSafe Pro User Manual Figure 6. Sample network diagram...

  • Page 29: The Remote Controller

    Connections and Controls The Remote Controller The SymSafe is supplied with an Infra Red (IR) remote control unit. It is used to operate many of the main functions of the SymSafe and can be programmed to work with up to 4 SymSafe’s.
  • Page 30 SymSafe/SymSafe Pro User Manual...

  • Page 31: Basic Operations

    ......27 How to setup a KTD-405 keypad to work with the SymSafe .

  • Page 32: Front Panel Controls

    SymSafe/SymSafe Pro User Manual Front Panel Controls The front panel is shown here as quick reference for the procedures that follow. Figure 8. SymSafe front panel Table 11. Front panel controls Control Alarm button LED glows red to indicate an alarm condition. Push to silence current alarm.
  • Page 33 Chapter 3 Basic Operations Control Vertical status stripe Mimics the most severe status level of the alarm LED’s (Camera, Recording, Network, or HDD LED) Red (flash bright). If any alarm LED is flashing red, or Red (solid bright). If any alarm LED is solid red, or Green (solid bright).

  • Page 34: Operations

    SymSafe/SymSafe Pro User Manual Operations The following sections provide step-by-step instructions on some of the SymSafe’s most common operations. How to Log In To log in to the SymSafe do the following: 1. Press the Menu button on the front panel or remote control.

  • Page 35: How To Change The Display Presets

    Chapter 3 Basic Operations How to change the display presets 1. Press and hold the Display button on the front panel. The Display Preset screen will appear. 2. Select from the ten displayed options by pressing the corresponding camera button.The selected screen replaces the factory default display.

  • Page 36: How To Search Using Disk Analysis

    SymSafe/SymSafe Pro User Manual To return to Live mode 1. With the selection box on the playback display cameo press enter. 2. Press the Live button. The selected display is now in live mode. How to Search using Disk Analysis 1.

  • Page 37: How To Use The Archive Screen

    1. Set the IP address and the Streaming/Multicast address on the IP camera. This is done through the camera’s setup menu. 2. Select the Camera menu from the Main menu on the SymSafe. 3. Select the IP camera number that you are going to setup.

  • Page 38: How To Setup A Ktd-405 Keypad To Work With The Symsafe

    Streaming address would still be 230.125.115.025 How to setup a KTD-405 keypad to work with the SymSafe To setup and connect a KTD-405 keypad and a SymSafe follow the steps below. You will need to refer to the KTD-405 user manual (part number 1036547D).

  • Page 39: Ktd-405 Keypad Mapping To Symsafe Front Panel

    9. You should now be able to select the IP camera by pressing the magnifying glass icon. KTD-405 keypad mapping to SymSafe front panel Figure 9. KTD-405 panel buttons Table 12. KTD-405 to SymSafe front panel mapping KTD-405 Keypad SymSafe front panel function Replay button: In playback mode, touch to jump the play marker back x seconds.
  • Page 40 SymSafe/SymSafe Pro User Manual Table 12. KTD-405 to SymSafe front panel mapping KTD-405 Keypad SymSafe front panel function Fast reverse button: In playback mode, plays video in reverse. Touch again to increase speed. Play forward button: Plays video forward at 1x speed.

  • Page 41: Chapter 4. Programming The Symsafe

    Programming the SymSafe This chapter provides an in-depth review of the On Screen Display (OSD). The OSD is used to program how the SymSafe operates from setting up the password levels to the record rates of the cameras. In this chapter: Log In .

  • Page 42: Log In

    Menu button on the front panel. The initial Log In screen will appear. Note: A maximum of 5 users on the basic SymSafe and 10 users on the SymSafe Pro can be logged in at the same time. Figure 10. The Log In screen Use the arrow buttons to navigate, select a user and press the Enter button.

  • Page 43: Main Menu

    Chapter 4 Programming the SymSafe Enter the default password by using the Arrow and Enter buttons. You can also use the camera buttons to enter the password. Table 13. Default passwords Password name Default password (PIN) User 1 111111 User 2...
  • Page 44 SymSafe/SymSafe Pro User Manual Figure 12. The Main menu Note: GE recommends that after you have completed your initial Log In you should setup up your users, passwords, and access levels for security reasons. See The Users menu on page 58 for complete information.

  • Page 45: Cameras Menu

    Chapter 4 Programming the SymSafe Cameras menu Highlight the Cameras icon on the Main menu and press the enter button. The Cameras menu will appear. Figure 13. The Cameras menu Select the camera type (analog or IP) and camera number which you wish to configure and press the Enter button.The analog camera or IP camera edit menu will display.

  • Page 46: Recording Menu

    SymSafe/SymSafe Pro User Manual Recording Menu Use this menu to select the recording input, record quality, resolution, and record mode. You can also use this menu to enable or disable the covert, low latency, and audio features of the camera selected.
  • Page 47 Chapter 4 Programming the SymSafe Duration Rates Use this menu to select the record rates under normal condition (timelapse rate) and when an alarm or event occurs.You can also set the pre and post recording times for both event and alarm conditions.

  • Page 48: Alarm Input

    SymSafe/SymSafe Pro User Manual Alarm Input Use this menu to connect 1 or more alarm inputs to the currently selected camera. Press the enter button to enter the edit mode. You can enable or disable video loss here. When video loss is enabled it will be reported as an alarm on the selected camera.

  • Page 49: Motion Detection

    Chapter 4 Programming the SymSafe Motion Detection Use this menu to set up the various parameters associated with motion detection such as the trigger, sensitivity, target size, rejection threshold, and where on the video to monitor for motion. Figure 17. The Cameras/Motion Detection menu Table 16.

  • Page 50: Camera Title

    SymSafe/SymSafe Pro User Manual Camera Title Use this menu to change the camera title. Press the enter button to access the on-screen keypad to edit the title. Use the arrow buttons to navigate and the enter button to select the various alphanumeric characters available.

  • Page 51: Adjust Video

    Chapter 4 Programming the SymSafe Adjust Video Use this menu to adjust the selected cameras video image. You can also enable or disable the Automatic Gain Control (AGC) here. Figure 19. The Camera/Adjust Video menu Table 17. The Camera/Adjust Video settings...

  • Page 52: Ip Camera Menu

    SymSafe/SymSafe Pro User Manual Copy Settings Use this menu to quickly copy one cameras settings to the other available cameras. Press enter to access the edit area. Select the cameras to copy the selected camera’s parameters. Navigate to the Copy Now command to execute.
  • Page 53 Chapter 4 Programming the SymSafe Recording Use this menu to select the recording input, IP address, and record mode of the IP camera or video stream from a SymNet. You can also use this menu to enable or disable the covert feature of the IP camera selected.
  • Page 54 SymSafe/SymSafe Pro User Manual Duration Rates Use this menu to set the pre and post recording times for both event and alarm conditions. Figure 22. The IP Camera/Duration Rates menu Table 19. IP Cameras/Duration Rates Menu Setting Options Pre-Event In seconds, varies with bitrate...
  • Page 55 Chapter 4 Programming the SymSafe IP Camera Alarm Input Use this menu to connect 1 or more alarm inputs to the currently selected IP camera. Press the enter button to enter the edit mode. You can enable or disable video loss here. When video loss is enabled it will be reported as an alarm on the selected IP camera.

  • Page 56: Copy Settings

    SymSafe/SymSafe Pro User Manual Copy Settings Use this menu to quickly copy one camera’s settings to other available cameras. Press enter to access the edit area. Select the cameras to copy the selected camera’s parameters. Navigate to the Copy Now command to execute.

  • Page 57: The Schedule Menu

    Chapter 4 Programming the SymSafe The Schedule menu Use this menu to create and schedule macros. A macro is a recorded sequence of keystrokes. Highlight the Schedule icon and press the enter button. The Schedule menu will appear. Figure 26. The Schedule menu The Schedule menu contains the following options and their settings: •...

  • Page 58: New Schedule

    SymSafe/SymSafe Pro User Manual New Schedule Use this menu to create or edit a schedule for a specific macro. Press enter to access the edit area. Figure 27. The Schedule/New Schedule menu Table 20. The Schedule/New Schedule options Menu Setting...

  • Page 59: Macros

    Chapter 4 Programming the SymSafe Macros Use this menu to create a new macro or edit a previously created macro.Press enter to access the edit area. Figure 28. The Schedule/Macros Menu...

  • Page 60: Create New Macro

    SymSafe/SymSafe Pro User Manual Create new Macro Use this menu to select various predefined macro features and record your macro. Figure 29. The Schedule/Macro/Create New Macro menu Table 21. The Schedule/Create New Macro menu options Menu setting Options Name Press enter to edit and use the keypad to assign a name to the macro Include Display Settings Check On or Off to show the display options selected in the Display menu.

  • Page 61: Edit Macro

    Chapter 4 Programming the SymSafe Edit Macro Use this menu to edit previously created macros. Figure 30. The Schedule/Macro/Edit Macro menu Table 22. The Schedule/Create New Macro menu options Menu setting Options Name Press enter to edit and use the keypad to change the name of the macro Include Display Settings Check On or Off to show the display options selected in the Display menu.

  • Page 62: Front Panel

    SymSafe/SymSafe Pro User Manual Front Panel Use this menu to assign a camera button (1-16) to a created Macro. Once assigned hold down the camera button (2 sec.) to launch the macro. Figure 31. The Schedule/Front Panel menu How to schedule a macro As an example, let’s say that we want to turn camera 1 off at 7 p.m.
  • Page 63 Chapter 4 Programming the SymSafe d. Use the on-screen keypad to enter Camera 1 On Press Done when finished. e. Navigate to Begin Recording and press enter. Select Camera and press enter. Select camera 1. g. Press enter, select Input and press enter. Select Live + Rec. and press enter.

  • Page 64: The Alarms Menu

    SymSafe/SymSafe Pro User Manual The Alarms menu Highlight the Alarm icon and press the enter button. The Alarm menu will appear. The Alarm menu contains the following menus: • Notification • Silent Alarm • Alarm Inputs and Outputs • Group Alarms Notification Use this menu to assign the listed incidences to a specific output (Buzzer, Email, Alarm Output 1-4).

  • Page 65: Silent Alarm

    Chapter 4 Programming the SymSafe Silent Alarm Use this menu to enable or disable an alarm (buzzer) that has been linked to Camera or Silent Alarms. Figure 33. The Alarms/Silent Alarm menu Alarm Inputs and Outputs Use this menu to attach the specified alarm inputs and outputs to the selected camera.
  • Page 66 SymSafe/SymSafe Pro User Manual Figure 35. The Alarms/Alarms Inputs and Outputs menu after camera selection Table 24. The Alarms/Alarms Inputs and Outputs menu options Menu Option Setting Input Mode • Latched: The alarm is activated until it is silenced and acknowledged.

  • Page 67: Group Alarms

    Chapter 4 Programming the SymSafe Group Alarms Use this menu to enable or disable group alarms. Press enter on the selected group to modify the group alarm properties. Figure 36. The Group Alarms menu...

  • Page 68: The Users Menu

    The Users menu Highlight the Users icon and press the enter button. The Users menu will appear. Up to 24 users can be logged on to a SymSafe at one time. Figure 37. The Users menu The Users menu contains the following options and their settings: •...

  • Page 69: Edit Users

    Chapter 4 Programming the SymSafe Edit Users Use this menu to edit a user’s name, password, access level, and timeout.You can also delete a user from this menu. Figure 39. The User/Edit User Table 25. The User/Edit User options Menu options...

  • Page 70: The Network Menu

    SymSafe/SymSafe Pro User Manual The Network menu Highlight the Network icon and press the enter button. The Network menu will appear. The Network menu contains the following options and their settings: • IP Settings • IP Advanced • Services •...

  • Page 71: Ip Settings

    Chapter 4 Programming the SymSafe IP Settings Use this menu to setup the basic IP addresses and set the Ethernet password. Figure 40. The Network/IP Settings menu Table 26. The Network/IP Settings menu options Menu options Settings Ethernet mode Disabled, Static, DHCP, and PPPoE...

  • Page 72: Ip Advanced

    1514 is the default. Sets the maximum TCP packet size. Net Limit None, 0-3999 Kbps. Listen Port 1024 is the default. This is the port that the SymSafe uses to listen for streaming commands Streaming Protocol UDP, TCP Multicast IP address 230.0.0.0.
  • Page 73 IP network. It's used primarily for broadcasting messages over a network. A UDP sender sends out digital video over an IP network. A UDP sender can be the SymDec 4, SymSafe, Symveo IP Camera, or SymNet (Encoder). A UDP receiver is typically a SymSafe, SymNav software, or a SymDec 4, which can display and record the streamed video.

  • Page 74: Services

    The default setting is UDP. Changing from UDP to TCP or TCP to UDP is accomplished through the SymNav software application. SymNav software can connect to a maximum of 4 video streams. This can be 4 separate SymSafe units with 1 stream each or 2 SymSafe’s with 2 streams each.

  • Page 75: Streaming

    Chapter 4 Programming the SymSafe Streaming Use this menu to enable streaming output on an IP camera. Figure 43. The Network/Streaming menu Table 29. The Network/Streaming menu options Menu Options Settings Unit 2 Unit Enable or Disable streaming Camera 1 to 16...

  • Page 76: Serial Passthrough

    Internet.To setup serial pass-three; 1. Set the Mode to Sender or to Receiver. This is for the SymSafe to either send or receive data. 2. Select he Remote IP and the Port number of the unit you want to send/receive serial pass-through data.

  • Page 77: Email/Tcp Notification

    Chapter 4 Programming the SymSafe Email/TCP Notification Use this menu to select the method of notification (email or TCP) for the following incidents: • Notify on Record • Notify on Archive • Notify on Menu Access • Notify on Power Up •...

  • Page 78: Email Setup

    SymSafe/SymSafe Pro User Manual Email Setup Use this menu to setup the email locations where notifications will be sent. Figure 46. The Network/Email Setup menu Table 31. The Network/Email Setup menu options Menu Options Settings Email 1 Email address where notification is to be sent.

  • Page 79: Notification Setup

    Chapter 4 Programming the SymSafe Notification Setup Use this menu to setup the TCP/IP addresses where notification is to be sent. Figure 47. The Network/Notification Setup menu Table 32. The Network/Notification Setup menu options Menu Options Settings Alarm Server 1...

  • Page 80: The Display Menu

    SymSafe/SymSafe Pro User Manual The Display menu Highlight the Display icon and press the enter button. The Display menu will appear. Figure 48. The Display menu The Display menu contains the following options and their settings: • Current Time/Date •...

  • Page 81: The System Menu

    Chapter 4 Programming the SymSafe The System menu Highlight the System icon and press the enter button. The System menu will appear.The System menu contains the following options and their settings: Front Panel Use this menu to setup the front panel features. The remote control ID setup is also configured here.

  • Page 82: Time/Date

    SymSafe/SymSafe Pro User Manual Time/Date Use this menu to setup the time and date features of the SymSafe. Figure 50. The System/Time and Date menu Table 34. The System/Time and Date menu options Menu Options Settings Current Time Press the enter button when selected to enter the time.
  • Page 83 Chapter 4 Programming the SymSafe Table 34. The System/Time and Date menu options Menu Options Settings Time Zone • GMT: Casablanca, Monrovia, Dublin, Edinburgh, Lisbon, London • GMT-01:00: Azores, Cape Verde Is. • GMT-02:00: Mid-Atlantic • GMT-03:00: Brasilia, Buenos Aires, Georgetown, Greenland •...

  • Page 84: Security

    User Manual Security Use this menu to setup the security features of the SymSafe. This menu allows you to select the user type (Administrator, Operator, Manager) to allow access to these features. Selecting Any allows any user type access to modify these security operations.

  • Page 85: Languages

    Chapter 4 Programming the SymSafe Languages Use this menu to setup the language and currency usage Figure 52. The System/Language menu Table 36. The System/Language men options Menu Options Settings Language English Currency $ (select currency type for text insertion purposes)

  • Page 86: Disk Tools

    SymSafe/SymSafe Pro User Manual Disk Tools Use this menu to access the SymSafe’s hard disk maintenance features. Figure 53. The System/Disk Tools menu...
  • Page 87 Chapter 4 Programming the SymSafe Table 37. The System/Disk Tools men options Menu Options Settings Delete Select and press the enter button to delete all data on the hard drives. Requires PIN number. Undelete Select and press the enter button to undelete all data on the hard drives. Only works after a delete command.

  • Page 88: Serial Communications

    SymSafe/SymSafe Pro User Manual Serial Communications Use these menus to setup the serial communication properties of the SymSafe. RS-485/RS-422 This menu sets the I/O connector on the rear panel to RS-485 or RS-422. Figure 54. The System/RS-485 and RS-422 menu Table 38.
  • Page 89 Chapter 4 Programming the SymSafe RS-232 USe this menu to setup the RS-232 parameters of the RS-232 connector on the rear panel. Figure 55. The System/Serial Communication/RS-232 Table 39. The System/Serial Communication/RS-232 options Menu Options Settings Protocol Text Insertion or Serial Passthrough...

  • Page 90: Firmware Upgrade

    User Manual Firmware Upgrade Use this menu to upgrade the firmware (from a USB flashdrive) of the SymSafe. To upgrade do the following: 1. Insert a USB flashdrive, with the flash upgrade file, into one of the USB ports. 2. Navigate to the Upgrade Now command and press the enter button.

  • Page 91: Setting Tool

    Chapter 4 Programming the SymSafe Setting Tool Use this menu to restore factory setting, load and save settings to a USB flashdrive. Figure 57. The System/Setting Tool Table 40. The System/Setting Tool option Menu Options Settings Restore Factory Settings Select Yes to restore...

  • Page 92: Shutdown

    SymSafe/SymSafe Pro User Manual Shutdown Use this menu to shutdown the SymSafe safely. Navigate to the Shutdown Now command and press the enter button. Figure 58. The System/Shutdown menu...

  • Page 93: The Info Menu

    Chapter 4 Programming the SymSafe The Info menu Highlight the Info icon and press the enter button. The Info menu will appear.The Info menu contains the following options and their settings: Health The Health menu display information on the following: •...

  • Page 94: System

    SymSafe/SymSafe Pro User Manual System The System menu display information on the following: • Model • Serial Number • Hostname • Software Version • Software Date • BL Version • FPGA Version • SymPlayer Version • Disk Size Figure 60. The Info/System menu...

  • Page 95: Network

    Chapter 4 Programming the SymSafe Network The Network menu display information on the following: • IP Address • MAC Address • DHCP Lease Expires • Last DDNS Update Status • Last DNS Update Success Figure 61. The Info/Network menu...

  • Page 96: Log

    SymSafe/SymSafe Pro User Manual The log menu allows you to save the Log file to a USB device for the Pro version only. The basic version will only display the log file. Figure 62. The Info/Network menu The log file provides information on unit status, unit information, and hard drive temperatures. An example log file is shown below.

  • Page 97: Symnav And Symbrowser

    Chapter 5 SymNav and SymBrowser This chapter provides detailed information on • how to install the SymNav video software; and • how to access and use the embedded SymBrowser. In this chapter: SymNav ..........88 Minimum System Requirements .

  • Page 98: Symnav

    User Manual SymNav SymNav software provides remote video viewing and SymSafe menu setup with your PC. Make sure all connections are completed, at a minimum the power cord, a viewing monitor, and an Ethernet cable must be connected from the SymSafe and your PC.
  • Page 99 Chapter 5 SymNav and SymBrowser Figure 63. The SymNav main operation screen...

  • Page 100: The Symbrowser Webserver

    The SymBrowser Webserver The SymSafe has an integrated WebServer interface. The WebServer provides you the means to remotely configure, upgrade, and view information about the SymSafe. The default IP address from the factory is 192.168.1.82. To disable the SymBrowser go to...

  • Page 101: Search

    Chapter 5 SymNav and SymBrowser Search Clicking on the Search link will display the following user options: • Disk Analysis screen • Search by Dates • Camera Motion • Daily Hours selection • Search for Alarms, Event and Text options Searching on page 128 for more detailed information on how to use these features.

  • Page 102: User

    SymSafe/SymSafe Pro User Manual User Clicking on the User link will display the following user options: • Add User • Edit User Add User Click on the Add User link to display the Add New page. On this page you can: •...

  • Page 103: Configure Options

    Chapter 5 SymNav and SymBrowser Edit User Click on the Edit User link to display the Edit New page. On this page you can: • Edit a user’s login name; • Change a user’s password; • Change the user’s timeout in minutes; •...

  • Page 104: Cameras

    SymSafe/SymSafe Pro User Manual Cameras Click on the Cameras link to display the Configure Cameras page.Clicking on the camera that you want to configure launches the camera edit options: • Recording • Rates Duration • Alarm Input • Motion Detection •...
  • Page 105 Chapter 5 SymNav and SymBrowser Recording See the Recording Menu on page 36 for more detailed information on the features. Figure 69. Cameras edit/recording page...
  • Page 106 SymSafe/SymSafe Pro User Manual Rates/Duration Duration Rates on page 37 or more detailed information on the features. Figure 70. Camera edit/Rates Duration page...
  • Page 107 Chapter 5 SymNav and SymBrowser Alarm Input Alarm Input on page 38 for more detailed information on the features. Figure 71. Camera edit/Alarm Input page...
  • Page 108 SymSafe/SymSafe Pro User Manual Motion Detection Motion Detection on page 39 for more detailed information on the features. Figure 72. Camera edit/Motion Detection page...
  • Page 109 Chapter 5 SymNav and SymBrowser Camera Title Camera Title on page 40 for more detailed information on the features. Figure 73. Camera edit/Camera Title page...
  • Page 110 SymSafe/SymSafe Pro User Manual Adjust Video Adjust Video on page 41 for more detailed information on the features. Figure 74. Camera edit/Adjust video page...
  • Page 111 Chapter 5 SymNav and SymBrowser Copy Settings Copy Settings on page 42 for more detailed information on the features. Figure 75. Camera Edit/Copy settings page...

  • Page 112: Schedule

    SymSafe/SymSafe Pro User Manual Schedule Click on the Schedule link to display the following scheduling options: • Schedule • Macros • Front Panel Schedule New Schedule on page 48 for more detailed information on the features. Figure 76. Schedule page...
  • Page 113 Chapter 5 SymNav and SymBrowser Front Panel Front Panel on page 52 for more detailed information on the features. Figure 78. Front panel page...

  • Page 114: Alarms

    SymSafe/SymSafe Pro User Manual Alarms Click on the Alarm link to display the following alarm options: • System Notification • Silent Alarm • Alarm Inputs/Outputs System Notification Notification on page 54 for more detailed information on the features. Figure 79. System Notification page...
  • Page 115 Chapter 5 SymNav and SymBrowser Silent Alarm See on page 54 for more detailed information on the features. Figure 80. Silent Alarm page Alarm Inputs and Outputs Figure 81. Alarm Inputs/Outputs page Select a camera number to launch the Alarm Input/Outputs edit page. See Alarm Inputs and Outputs page 55 for more detailed information on the features.
  • Page 116 SymSafe/SymSafe Pro User Manual Figure 82. The Alarms Inputs/Outputs edit page...
  • Page 117 Chapter 5 SymNav and SymBrowser Group Alarms Group Alarms on page 57 for more detailed information on the features. Figure 83. Group Alarms page...

  • Page 118: Network

    SymSafe/SymSafe Pro User Manual Network Click on the Network link to display the following network options: • IP Setting • IP Advanced • Services • Streaming • Serial Pass Through • Network Notification • Email Setup • Notification Setup IP Setting IP Settings on page 61 for more detailed information on the features.
  • Page 119 Chapter 5 SymNav and SymBrowser IP Advanced IP Advanced on page 62 for more detailed information on the features. Figure 85. IP Advanced page...
  • Page 120 SymSafe/SymSafe Pro User Manual Services Services on page 64 for more detailed information on the features. Figure 86. Services page...
  • Page 121 Chapter 5 SymNav and SymBrowser Streaming Streaming on page 65 for more detailed information on the features. Figure 87. Streaming settings page...
  • Page 122 SymSafe/SymSafe Pro User Manual Serial Passthrough Serial Passthrough on page 66 for more detailed information on the features. Figure 88. Serial pass through page...

  • Page 123: Network Notification

    Chapter 5 SymNav and SymBrowser Network Notification Email/TCP Notification on page 67 for more detailed information on the features. Figure 89. Network notification page...
  • Page 124 SymSafe/SymSafe Pro User Manual Email Setup Email Setup on page 68 for more detailed information on the features. Figure 90. Email setup page...

  • Page 125: System

    Chapter 5 SymNav and SymBrowser Notification Setup Notification Setup on page 69 for more detailed information on the features. Figure 91. Notification setup System Click on the System link to display the following system options: • Front Panel • Time/Date •...
  • Page 126 SymSafe/SymSafe Pro User Manual Front Panel Front Panel on page 71 for more detailed information on the features. Figure 92. Front panel page...
  • Page 127 Chapter 5 SymNav and SymBrowser Time/Date Time/Date on page 72 for more detailed information on the features. Figure 93. Time/Date page...
  • Page 128 SymSafe/SymSafe Pro User Manual Security Security on page 74 for more detailed information on the features. Figure 94. Security page...
  • Page 129 Chapter 5 SymNav and SymBrowser Language Languages on page 75 for more detailed information on the features. Figure 95. Language page...
  • Page 130 SymSafe/SymSafe Pro User Manual Serial Communication Serial Communications on page 78 for more detailed information on the features. Figure 96. Serial Communication page...
  • Page 131 Chapter 5 SymNav and SymBrowser Firmware Upgrade Firmware Upgrade on page 80 for more detailed information on the features. Figure 97. Firmware Upgrade page...

  • Page 132: Info

    SymSafe/SymSafe Pro User Manual Info Clicking on the Info link will display system and network information. • System • Network System Figure 98. System Info page...
  • Page 133 Chapter 5 SymNav and SymBrowser Network Figure 99. Network Info page...

  • Page 134: Symbrowser

    SymSafe/SymSafe Pro User Manual Symbrowser The SymBrowser screen provides you access to live and recorded video without the need for additional software. Simply click on the SymBrowser link. The following features are available: • Right-click on the video to switch from live or playback mode or view full-screen.
  • Page 135 Chapter 5 SymNav and SymBrowser...
  • Page 136 SymSafe/SymSafe Pro User Manual...

  • Page 137: Searching And Archiving

    Chapter 6 Searching and Archiving This chapter provides an in-depth explanation of the SymSafe’s Searching and Archiving features In this chapter: Searching ..........128 The Disk Analysis Screen .

  • Page 138: Searching

    SymSafe/SymSafe Pro User Manual Searching Press the Search button on the front panel to launch the Search menus.The first screen to display is the Disk Analysis Screen. The Disk Analysis Screen The Disk Analysis screen provides a graphical view of the video stored on the hard drive.The Enter button moves you into the Disk Analysis focus window.

  • Page 139: Search Filters

    Chapter 6 Searching and Archiving Search Filters Search by Dates… , Cameras/Motion, Daily Hours and Search For… are all filters which help to narrow the results the user is presented with when performing a search. The results are then derived at the intersection of all of the filters.

  • Page 140: Camera Motion Search

    SymSafe/SymSafe Pro User Manual Camera Motion Search Select Search by Cam/Motion to launch the Cam/Motion Search menu. Menu options include: • All cameras • Motion Detection • Select by Camera Figure 103.Search by Camera Motion screen Daily Hours Search Select Search by Daily Hours to launch the Daily Hours Search menu. This option searches All Hours.

  • Page 141: Search For Search

    Chapter 6 Searching and Archiving Search For Search Select Search by Search For to launch the Search For Search menu. Menu options include: • All Items • Text: launches on-screen keypad • Alarms + Events • Alarms Only Figure 105.Search For screen...

  • Page 142: Search Results

    SymSafe/SymSafe Pro User Manual Search Results Select the Search Now command and press the Enter button to launch the Search Results screen. Results are ordered by date, oldest first. Default selection is: Play of the top left thumbnail. Use the arrow buttons to move you through the selection of the thumbnails.

  • Page 143: Archiving

    Chapter 6 Searching and Archiving Archiving Press the Archive button to launch the Archive screen. Menu options include: • Archive Media - DVD or USB device • Archive Name - Launches on-screen keypad • Archive Length - In minutes • Include Video Player - Yes or No •...

  • Page 144: Archive Start Screen

    SymSafe/SymSafe Pro User Manual Archive Start screen Results are ordered by date, oldest first. Default selection is: Play of the top left thumbnail. Use the arrow buttons to move you through the selection of the thumbnails. Arrow indicators on the top and bottom are used to indicate that there are additional video segments on other screens.Press enter on any...

  • Page 145: Fullscreen Search Results Preview

    Chapter 6 Searching and Archiving Fullscreen Search Results Preview The Search Results Preview screen hides the menu system and puts the user in full screen mode with the selected thumbnail. From Disk Analysis, Preview hides the menu system and puts the user in a 16 multiscreen display with all channels in playback.

  • Page 146: Symplayer

    SymSafe/SymSafe Pro User Manual SymPlayer Symplayer launches automatically when an archived DVD containing SymPlayer is inserted into a PC DVD player. The following features are available: • Frame advance forward and reverse button • Replay button • Fast reverse playback button •...

  • Page 147: Technical Specifications

    Chapter 7 Technical Specifications This chapter provides the Technical Specifications of the SymSafe. In this chapter: Technical Specifications ........138 General.

  • Page 148: Technical Specifications

    SymSafe User Manual Technical Specifications General Power Supply 100-240 Volt AC, Auto-Ranging AC Amps Operating Temperature Range Operating: 0 to 40 ºC. Storage: -20 to +60 ºC. Relative Humidity Range (Non-Condensing) Operating: 10% to 80%. Storage: 10% to 95% Dimensions Inches: 3.5 x 15.5 x 16, mm: 89 x 394 x 406...

  • Page 149: Audio

    Record Capacity Video Loss Playback Speed Reverse Play Part Numbers User Manual 0150-0333 Rack Mount Kit SYMSAFE-RK All specifications are subject to change without notice. GE Security believes all specifications are correct, but no liability is assumed for omissions or errors.

  • Page 150: Factory Defaults

    SymSafe User Manual Factory Defaults Menu defaults Function Setting Time Format 24 Hour Date Format MM / DD / YY Normal Record Speed (D1) PRO 15 frames per seconds (NTSC), 12.5 frames per second (PAL) BASIC 7.5 frames per seconds (NTSC), 5 frames per second (PAL) Alarm Record Speed (D1) PRO 15 frames per seconds (NTSC), 12.5 frames per second (PAL)

  • Page 151: Streaming Defaults

    Chapter 7 Technical Specifications Streaming defaults Function Setting Streaming Mode (Normal Setup) Disabled Streaming Protocol (Normal Setup) Streaming Port (Normal Setup) 8090 Streaming address (Normal Setup) Receiver Cam Map ID Address for camera 4 (Normal Setup) Sender Control Enable (Advanced Setup) Selected Sender Control Port (Advanced Setup) 8092...
  • Page 152 SymSafe User Manual...
  • Page 153 Chapter 8 Maintenance, support This chapter provides information to help you contact technical support in case you need assistance with your GE equipment. In this chapter: Contacting technical support ....... . 144 Online publication library .

  • Page 154: Contacting Technical Support

    SymSafe User Manual Contacting technical support For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and any other documentation provided. If you still have questions, you may contact technical support during normal business hours (Monday through Friday, excluding holidays, between 6 a.m. and 5 p.m. Pacific Time).

This manual is also suitable for:

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