Troubleshooting; Section 14 Troubleshooting - Axis 5400+ User Manual

Troubleshooting

Section 14 Troubleshooting
LED Indicators
Web Interface
124
This section provides useful information to help you resolve difficulties you
might have with your AXIS 5400+/AXIS 5600+. Fault symptoms, possible
causes and remedial actions are provided within a quick reference table.
Please visit the Axis Web site for latest troubleshooting tips, more support and
additional help through the FAQ database or to fill in and submit a Support
question.
Indicator Color/Behavior
Yellow
Power
Not lit
Orange
Network Orange flashing
Not lit
Symptoms
The AXIS AXIS 5400+/AXIS
5600+ Web interface cannot be
accessed from a Web browser.
Explanation
OK
No power/Error
OK - network connected
Activity on network
No physical connection to the network
Possible causes
The AXIS 5400+/AXIS 5600+ is
not connected properly.
Problem with your proxy server.
Other networking problems.
AXIS 5400+ / AXIS 5600+ User's Manual
Remedial actions
1. Check Power and Network indicator.
2. Check that assignment of IP addresses
for the AXIS 5400+/AXIS 5600+ is cor-
rect.
3. To further check the IP addresses, run
the Ping command from another com-
puter as described in "IP address check"
at the end of this chapter. Follow the
appropriate recommendations.
Verify the proxy server settings in your
Web browser.
1. Verify that your network is accessible
through your network socket.
2. Verify that your network cable is func-
tional.