Troubleshooting - Axis 5800+ Mobile Quick Installation Manual

AXIS 5800+ Mobile

Troubleshooting

Check the following if you experience problems when trying to print:
Bluetooth
• Make sure the
upwards for best performance.
Bluetooth
• Wireless Technology must be enabled on your print server - this function is
enabled by default. To enable/disable - browse to the internal web pages of your AXIS
5800+ Mobile print server. Click admin | Network settings | Detailed view | Bluetooth.
Bluetooth
Make sure the
• When printing from a mobile phone, make sure you are printing to a PCL4 printer. Refer
to your printer manufacturer to check that you are using a PCL4 printer.
• When printing from a mobile phone, make sure that the printer is connected to the AXIS
5800+ Mobile LPT1 port. Refer to Connecting the Hardware on page 5 for information on
the location of the LPT1 port on the print server.
• Make sure that the
each other, closer if there are solid objects in between.
• Make sure that your printer is connected to the correct printer port of the AXIS 5800+
Mobile. Go to admin | Network settings | Detailed view | Bluetooth and make sure the
physical port you have chosen to print from is selected: LPT1 or LPT2 for printing from a
laptop and LPT1 for printing from a mobile phone.
antenna of the AXIS 5800+ Mobile print server is pointing
Enabled "Yes" radio-button is selected.
Bluetooth
devices are located within 10 meters (approx. 30 feet) from
Troubleshooting 19