Exit Service Mode - Maytag Neptune TL FAV6800A Service

Troubleshooting Procedures
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.
Diagnostic Codes
Diag. Description
Code
Continuous See section
unbalanced for unbal.
5 circuit. Out
of balance (During spin
circuit
Locked rotor
Locked
is still locked
6 Rotor forcing
a shut down.
Higher water
levels were
W ater level sensed while
8
sensor fault.
water levels
Unbalance
or cabinet hit
detected
during final Less than 500
spin, which rpm due to an
10
prevented unbalanced
the spinner
from
exceeding
500 rpm
W ill not
Difficulty in
remember
11
machine
settings
Detected a
key pressed
more than 75
15 Stuck Key seconds. The
assumed to
High speed Speed less
not achieved than 400 rpm
16
due to during a main
torque. wash cycle.
The lid was Did not sense
not opened lid open after
17 after the last three
completed completed
wash cycles.
26
!
Trigger Action to be
taken
Go to "Wet
Clothes"
loads.
Troubleshooting
Section
only)
Go to "Motor
Control Board
after 10
Output Test"
attempts.
Go to "No Water
the lower
Fill Test"
were not.
Go to "Wet
Clothes"
Troubleshooting
load.
Section"
Go to "Clear
diagnostic codes"
Disconnect and
reconnect the
washer power cord
reading
at power supply
memory
outlet.
If condition still
exists, replace
machine control
board.
Go to "Membrane
Pad Check"
Check connection
of keypad to control
key is
board.
Replace console if
be stuck. necessary.
Go to "Wet
Clothes"
Troubleshooting
Section"
Customer may have
tried to repeat wash
cycle without
opening the lid. Go
cycles. to "Lid Lock Test"
WARNING
Diag. Description
Code
Detected lid
lock switch
open during
18
cycle when
not
expected.
Detected lid
switch open
22 during cycle
(when not
paused).
Lid is locked
23 at start of
cycle
Motor high
RPM
24
detected two
times
Motor tach
signal exists
25 without
motor
running
W ater valve
28 thermistor
failure
W elded
34
system relay
W asher not
operating
40 due to
tum ble not
functioning
Exit Service M ode
To exit: 1) Press exit service mode, or 2) press Off, or
3) unplug the machine.
After five (5) m inutes of inactivity (user key presses) in
Service Mode, the machine will exit the Service Mode
16022808 Rev. 0
Trigger Action to be
taken
Check for loose
wire connections.
Clear the diagnostic
code and recheck;
if reoccurs, perform
Open lid lock
Diagnostic
switch with
m otor Motor/Motor
running.
Control Board test
Check for faulty
motor relay on the
machine control
board.
Detected lid
Go to "Lid Lock
sensor switch
Test"
open and the
Troubleshooting
lid locked
Section
switch locked.
Go to "Will Not
Lid lock is
locked and a
Unlock"
user tries to
Troubleshooting
start a cycle.
Section
Motor tach
signal is seen Replace motor
at maximum control board.
speed.
Tach signal
exists without
torque input. Replace motor
(Abnormal control board.
condition
only)
Abnormal Go to "Wrong
high/low temp Water
or ohm
Temperature"
resistance
Troubleshooting
seen
Section
Disconnect power.
Continuity between
Change of
p.6 pin 1 to p.8. pin
state of the
1 at the Machine
relay
Control Board
connector.
The washer is
unable to com plete
its cycle. The
paddles cannot
Load bound
move. To continue,
up.
separate and
redistribute the
load, then press
"start/pause".
©2003 Maytag Appliances Company