Exit Service Mode; Hose Reversal Detection And Correction; Torque Specifications - Maytag Neptune TL FAV6800A Service

Troubleshooting Procedures
To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing
requires power.
Diag. Description Trigger
Code
Detected lid
lock switch Open lid lock
open during switch with
18
cycle when
not running.
expected.
Detected lid Detected lid
switch open sensor switch
22 during cycle open and the
(when not lid locked
paused). switch locked.
Lid lock is
Lid is locked
locked and a
23 at start of
user tries to
cycle
start a cycle.
Motor high Motor tach
RPM signal is seen
24
detected two at maximum
times speed.
Tach signal
Motor tach
exists without
signal exists
torque input.
25 without
(Abnormal
motor
condition
running
Abnormal
W ater valve high/low temp
28 thermistor or ohm
failure resistance
Change of
W elded
34 state of the
system relay
Washer not
operating
Load bound
40 due to
tumble not
functioning

Exit Service Mode

To exit: 1) Press Enviro Plus and Spin Only keys for 3
seconds again, or 2) press Off, or 3) unplug the
machine. After five (5) minutes of inactivity (user key
18
!
Action to be
taken
Check for loose
wire connections.
Clear the diagnostic
code and recheck;
if reoccurs, perform
Diagnostic
motor Motor/Motor
Control Board test
Check for faulty
motor relay on the
machine control
board.
Go to "Lid Lock
Test"
Troubleshooting
Section
Go to "Will Not
Unlock"
Troubleshooting
Section
Replace motor
control board.
Replace motor
control board.
only)
Go to "Wrong
Water
Temperature"
Troubleshooting
seen
Section
Disconnect power.
Continuity between
p.6 pin 1 to p.8. pin
1 at the Machine
relay
Control Board
connector.
LED – W ill display
"oL"
The washer is
unable to complete
its cycle. The
paddles cannot
up.
move. To continue,
separate and
redistribute the
load, then press
"start/pause".
WARNING
presses) in Service Mode, the machine will exit the
Service Mode and resume normal operations. Pressing
the Off key will completely exit Service Mode. If a cycle
is running, cancel the cycle. Pressing the Start/Pause
key while running a test will pause the individual test,
while remaining in Service Mode. A power loss during
Service Mode will cancel this mode.

Hose Reversal Detection and Correction

The washing machine has diagnostic features that
determine if the hoses are reversed on the first
complete cycle after power up. The control board
monitors water temperatures during the wash cycle.
The control system is capable of detecting hot and cold
water intake hose reversal and will change the fill
temperature as necessary after the first cycle.
The control system stores and retains hot and cold
water intake hose reversal information which is detected
on the first three complete cycles after power up.
The system reverts to factory defaults for the cold and
hot water valves and cancels hose reversal detection if
a diagnostic code 28 has been logged in a cycle.
See "Wrong Water Temperature" in the trouble
shooting tips, at the beginning of this document for more
information.

Torque Specifications

16022808 Rev. 0
Pulley clutch Bolt
96 in. lbs.
Clamp Ring 15-
20 ft. lbs.
©2003 Maytag Appliances Company