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Viewing and editing event codes
About this task
The following procedure describes how to view the details of an event code. You
can edit the visibility and alert status of the event code and view its severity.
1. Click Hub Admin > Hub Configuration > Event Codes.
2. On the Event Codes window, click the View details icon next to the event code
whose details you want to view.
3. On the Event Code Details window, set the parameters described in Table 3:
Table 3. Event code details
Parameter
Event Code
Event Name
Internal Description
Visibility
Severity
Alertable
Exporting event code names
About this task
You can choose to save only the event name in the event list (Export Names), or to
save the internal descriptions (Export List) in the event list in text format. Follow
these steps:
1. Click Hub Admin > Hub Configuration > Event Codes.
2. On the Event Codes window, click Export Names to save the list of events
with the event names only. Or, click Export List to save the list of events with
their internal descriptions only.
Description
A read-only field that shows the unique number for this event
code.
A read-only field that shows the name used to identify the event
in relation to the action that triggered the event.
A read-only field that describes the circumstances that triggered
it.
Select the users who can view the event code: Community
Operator, Manager, partner, or any combination of the three.
A read-only field that shows the seriousness associated with this
event code, from Debug (least serious) to Critical (most serious):
Debug Low-level system operations and support. Visibility and
use of the debug information are subject to the
permission level of the user.
Info
Successful system operations. These events also provide
the status of documents being processed. Informational
events require no user action.
Warning
Non-critical anomalies in document processing or
system functions that enable the operation to continue.
Error
Anomalies in document processing that cause the
process to end.
Critical Services that end because of a system failure. Critical
events require intervention by support personnel.
Select to display the Event Name in the list on the Define tab of
the Alert window. This sets an alert for this event.
Chapter 4. Hub administration tasks
21
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