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duplicate document delivery during the processing of large volumes of documents,
include the following attributes in the Websphere variables of each router instance:
1. bcg.dm.checkFileLatency=true
2. bcg.dm.latencyWaitTime=3000
Rendering of tab headings on displays with resolution greater than
1024
On displays that have the resolution width set to a value greater than 1024 pixels,
the Community Console might misdraw the tab headings on screens such as the
Document Details view.
You can ignore this behavior.
Documents not processed when using Oracle 9i Release 2
About this task
If you are using Oracle 9i Release 2, you might find that documents are not
processed and the BCGMAS messaging engine logs contain the following error:
J2CA0056I: The Connection Manager received a fatal connection error from the
Resource Adapter for resource datasources/bcgMASDS The exception received is
com.ibm.websphere.ce.cm.StaleConnectionException: No more data to read from socket:
java.sql.SQLException: No more data to read from socket
To resolve this issue, install the Oracle 10g version of the JDBC driver. This driver
alleviates known incompatibilities between Oracle 9i and the WebSphere
Application Server Messaging Engine.
For more details, see the IBM Technote for this issue. To find the IBM Technote:
1. Go to http://www.ibm.com/support/us/.
2. Type number 1239781 in the search box.
3. Select Oracle 9i Thin driver running in cognizance with Service Integration
You can download the Oracle 10g JDBC driver from the Oracle website
at:http://www.oracle.com/technology/software/tech/java/sqlj_jdbc/index.html
Document processing when the database goes down
If the database goes down while WebSphere Partner Gateway is processing the
documents, then the documents will get stuck in the 'inprocess' state and the
messages will be moved to datalogerrorQ. When the database is up, you must run
the batch file reprocessDbLoggingErrors.bat (present under WPG_HOME/bin) in
order to move the messages back from the datalogerrorQ and continue processing
the documents.
Bus and Scheduler Service can result in J2C Connection Pool Exhaustion
from the search results list.
Chapter 17. Troubleshooting
183
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