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Fixing the browser ERROR: 500
About this task
The browser can show ERROR: 500 and SRVE0026E: [Servlet Error]-[action]:
java.lang.NullPointerException error in the SystemOutlog file. These errors can
occur after you:
1. Install WebSphere Partner Gateway.
2. Start the console.
3. Log in as hubadmin, and change the default password.
If these errors occur because, either cookies are turned off in the browser or the
firewall settings for cookies is too strict. To resolve the error:
1. Change the firewall security level to medium/medium high.
2. Enable cookies on the browser.
The browser ERROR: 500 can also occur as the result of one of the servers being
down.
1. Verify all the WebSphere Partner Gateway servers are up.
2. If they are all up, review the logs to determine what caused the error.
3. In the each folder, check the SystemErr log. This file should have the time
4. Scroll down to the bottom of the file to see the latest log entries and review the
Downloading CRL for SSL transactions
About this task
SSL transactions can fail when using certificates if the CRL is not available. If the
problem exists, the SSL transaction using certificates fails with error event:
BCG240024: "CertPath validation Failed".
The router log for event 240024 points to the fact that the revocation status of the
certificate "could not be determined".
To address this error, do the following steps:
1. Download the CRL list from the Certificate Authority site, specified in the
2. Copy the CRL into the WebSphere Partner Gateway common/security/crl
170
IBM WebSphere Partner Gateway Enterprise and Advanced Editions: Administration Guide
If WebSphere Partner Gateway is installed in C:\IBM\WPG:
v Console logs are in C:\IBM\WPG\bcghub\was\profiles\bcgconsole\logs\
bcgconsole.
v Receiver logs are in C:\IBM\WPG\bcghub\was\profiles\bcgreceiver\logs\
bcgreceiver.
v Document manager logs are in C:\IBM\WPG\bcghub\was\profiles\bcgdocmgr\
logs\docmgr.
stamp of the latest access attempt.
error messages.
certificate CRL Distribution Point field on the Details tab or made available by
a Certificate Authority download site.
For example: http://SVRSecure-crl.verisign.com/SVRTrialRoot2005.crl
folder.
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