Toner Fog Or Background Shading Appears On Prints - Lexmark CX310 User Manual

Troubleshooting
Action
Step 2
From the printer control panel, set the paper texture, type, and weight in
the Paper menu to match the paper loaded in the tray.
Do the paper texture, type, and weight match the paper in the tray?
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Step 4
a
Remove, and then reinstall the imaging kit.
Warning—Potential Damage: Do not expose the imaging kit to
direct light for more than 10 minutes. Extended exposure to light
may cause print quality problems.
Warning—Potential Damage: Do not touch the underside of the
imaging kit. This could damage the imaging kit.
b
Resend the print job.
Do streaked vertical lines appear on prints?
Step 5
Replace the imaging kit, and then resend the print job.
Do streaked vertical lines appear on prints?

Toner fog or background shading appears on prints

ABCDE
ABCDE
ABCDE
Yes No
Go to step 3. Do one or more of the
following:
Go to step 4. The problem is solved.
Go to step 5. The problem is solved.
Contact customer The problem is solved.
support.
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• Specify the paper
texture, type, and
weight from the
tray settings to
match the paper
loaded in the tray.
•
Change the paper
loaded in the tray
to match the paper
size specified in the
tray settings.