Crestron Isys TPMC-12L Operation Manual
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Crestron Isys TPMC-12L Operation Manual

Crestron Isys TPMC-12L Operation Manual

12” wall mount touch screen
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Crestron TPMC-12L
®
Isys
12" Wall Mount Touch Screen
Operations Guide

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Summary of Contents for Crestron Isys TPMC-12L

  • Page 1 Crestron TPMC-12L ® Isys 12” Wall Mount Touch Screen Operations Guide...
  • Page 2 RealNetworks, Inc. in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the marks and names of others.

  • Page 3: Table Of Contents

    ® Crestron TPMC-12L Isys 12” Wall Mount Touch Screen Contents ® Isys 12” Wall Mount Touch Screen: TPMC-12L Introduction ..........................1 Features and Functions ....................1 Specifications ......................4 Physical Description....................7 Setup ............................13 Network Wiring......................13 CAT5 Wiring......................13 QuickMedia Wiring....................

  • Page 5: Isys ® 12" Wall Mount Touch Screen: Tpmc-12L

    Introduction ® The Crestron TPMC-12L delivers a stylish and powerful touch screen control solution, featuring blazingly fast performance and native capabilities for browsing the Internet, streaming multimedia, intercom and more. A brilliant 12” active matrix SVGA display, 24-bit color depth and 8-bit alpha channel transparency combine to...
  • Page 6 Word, Excel and PowerPoint document viewers. While simultaneously controlling your home, boardroom or lecture hall, the TPMC-12L provides everything needed for enjoying online music and movies, viewing Web pages and accessing most types of digital media without necessitating a separate computer.
  • Page 7 Versatile Flush Mount Design The TPMC-12L is designed for easy flush mount installation in a wall, lectern or similar flat surface. A variety of mounting accessories is offered including optional back box and 19”...

  • Page 8: Specifications

    ® Isys 12” Wall Mount Touch Screen Crestron TPMC-12L Specifications Specifications for the TPMC-12L are listed in the following table. TPMC-12L Specifications SPECIFICATION DETAILS Touch Screen Display Display Type TFT active matrix color LCD Size 12 inch (30.5 cm) diagonal...
  • Page 9 8.5 lbs (3.9 kg) Available Models TPMC-12LB Isys 12” Wall Mount Touch Screen, Black TPMC-12LW Isys 12” Wall Mount Touch Screen, White (Continued on following page) ® 12” Wall Mount Touch Screen: TPMC-12L • 5 Operations Guide – DOC. 6686C Isys...
  • Page 10 4. Refer to “Identity Code” on page 15 for details. 5. The latest software versions can be obtained from the Crestron Web site. Refer to the NOTE following these footnotes. 6. Crestron 2-Series control systems include the AV2 and PRO2. Consult the latest Crestron Product Catalog for a complete list of 2-Series control systems.

  • Page 11: Physical Description

    Isys 12” Wall Mount Touch Screen Physical Description This section provides information on the connections, controls and indicators available on your TPMC-12L. TPMC-12L Physical View ® 12” Wall Mount Touch Screen: TPMC-12L • 7 Operations Guide – DOC. 6686C Isys...
  • Page 12 ® Isys 12” Wall Mount Touch Screen Crestron TPMC-12L TPMC-12L Overall Dimensions (Front, Side and Bottom Views) 11.80 in 10.79 in (300 mm) (275 mm) 13.61 in (346 mm) 0.61 in (16 mm) 2.09 in (54 mm) 3.81 in (97 mm) 12.70 in...
  • Page 13 11.08 in (282 mm) 0.71 in 0.36 in (18 mm) (10 mm) 3.00 in (76 mm) 9.21 in (234 mm) 12.20 in (310 mm) TPMC-12L Connectors ® 12” Wall Mount Touch Screen: TPMC-12L • 9 Operations Guide – DOC. 6686C Isys...
  • Page 14 Right green LED indicates 1000 Mbps link status For all LEDs, blinking = active, on = no activity, off = no link SIGNAL SIGNAL (Continued on following page) ® 10 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...
  • Page 15 1. An interface connector for the NET port is provided with the unit. 2. Contact Crestron for a current list of compatible devices and embedded applications. To ensure reliable performance, new device drivers and applications are available only from Crestron through firmware updates.
  • Page 16 - Mic Right Out WHITE/BROWN + Audio Right In BROWN - Audio Right In 8. Refer to “Push Button Programming” on page 50 for details. ® 12 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...

  • Page 17: Setup

    100BASE-T standard. Crestron takes advantage of this specification for a variety of audio and video applications. When using a Crestron wiring solution, the CresCAT-IM (or D) wire can carry audio and video signals up to 500 feet (152 meters) (observe distance limitations based upon power consumption for the device in use).
  • Page 18 The aggregate cable length of a signal path originating at a QM transmitter and terminating at a TPMC-12L must not exceed 450 feet (137 meters). Video signals may experience a loss of quality over very long lengths of cable. This phenomenon is due to the added resistance and capacitance of longer cable lengths and is not peculiar to either Crestron and/or QuickMedia systems.

  • Page 19: Identity Code

    Identity Code Net ID The Net ID of the TPMC-12L has been factory set to 03. The Net IDs of multiple TPMC-12L devices in the same system must be unique. The Net ID is set using the internal setup menu (refer to “Cresnet” which starts on page 20). Net ID may also be set from a personal computer (PC) via Crestron Toolbox™...
  • Page 20 “Security” window. Refer to “Security” which starts on page 18 for more information. 4. When the “Crestron Debug Output” window appears (shown in the following diagram), select Project | Enter Setup Mode to enter the setup menu (refer to “Setup Menu Details” on page 18).
  • Page 21 Ethernet, Standby, Hard Button Backlight, Misc. Controls, Screen Brightness, Hard Button Feedback, and Ethernet Status sections. There are also buttons for Save & Reboot, Shut Down and Exit. ® 12” Wall Mount Touch Screen: TPMC-12L • 17 Operations Guide – DOC. 6686C Isys...
  • Page 22 (i.e. you will not be able to bring up any setup window via a digital join). For more information about Annotation mode, refer to ® ® “About Annotation Mode” in the Crestron VisionTools (VT Pro-e ) Help file. Security The Security button opens the “Security Setup”...
  • Page 23 Internet access. A proxy server acts as an intermediary between your internal network (intranet) and the Internet, retrieving files from remove Web servers. ® 12” Wall Mount Touch Screen: TPMC-12L • 19 Operations Guide – DOC. 6686C Isys...
  • Page 24 Windows program of the Cresnet system. Matching IDs between touch screen and SIMPL Windows program is required if data is to be successfully transferred. The Net ID for the TPMC-12L is factory set to 03. No two devices in the same system can have the same Net ID.

  • Page 25: Touch Screen

    NOTE: The touch screen’s calibration routine can also be accessed through Crestron Toolbox if the touch screen is connected to a control system via Cresnet and/or TCP/IP by selecting the device from the Network Device Tree and right-clicking the ®...
  • Page 26 This screen allows the user to test the touch screen response at 17 points on the screen. Each button on the screen will light when touched. Touch Return to exit the test screen. Touch Screen Test Window ® 22 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...
  • Page 27 In the Target Location to Load the Project to area of the Load New Project section, you can choose the location where your uncompressed project files will be stored. The default file location is the internal flash. ® 12” Wall Mount Touch Screen: TPMC-12L • 23 Operations Guide – DOC. 6686C Isys...
  • Page 28 NOTE: When selecting Browse, the contents of the “Recent” folder will not be available. NOTE: Projects can also be loaded via Crestron Toolbox. NOTE: If External is checked, the display list cannot be viewed via Crestron Toolbox. NOTE: When loading a project to an external storage device (e.g. MMC card or flash drive), a subdirectory (not the root) must be used as the working path.
  • Page 29 The Normal setting is usually the correct choice for most video inputs. Presets Up to 30 presets may be stored for future retrieval. ® 12” Wall Mount Touch Screen: TPMC-12L • 25 Operations Guide – DOC. 6686C Isys...
  • Page 30 Crestron MediaManager Applications Guide (Doc. 6244). NOTE: The Input (CH) tab of the “Video Setup” window does not have adjustments for Peak, Boost and Preset. ® 26 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...
  • Page 31 Touching Play Test Sound plays a short internal audio file. Changes to audio settings are made in real time. ® 12” Wall Mount Touch Screen: TPMC-12L • 27 Operations Guide – DOC. 6686C Isys...
  • Page 32 “Audio Setup” Window - General Tab The Inputs tab of the “Audio Setup” window is shown in the illustration below. “Audio Setup” Window - Inputs Tab ® 28 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...
  • Page 33 Each new frame title will contain the frame prefix followed by a sequential frame number. The frame template serves as a starting point for each new frame. Crestron supplies some ready-made templates or you can use one of your own.
  • Page 34 (child windows) that open when you are in Internet Explorer (not the popup windows of the embedded applications). NOTE: Refer to the Crestron Web site (www.crestron.com), online help Answer ID 4190, for information on the latest versions of the software.
  • Page 35 NOTE: Save & Reboot on the setup menu must be selected for Embedded Apps changes to take effect. NOTE: While browsing the Internet with the TPMC-12L, clicking on a link may cause a message box titled “Restrictions” to appear that contains the text “This operation has been cancelled due to restrictions in effect on this computer.
  • Page 36 NOTE: When configuring an adapter, only one item can be modified at a time. For example, to modify an IP address and also change authentication, touch Configure ® 32 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...
  • Page 37 TCP monitors and ensures correct transfer of data. IP receives the data from TCP, breaks it up into packets and ® 12” Wall Mount Touch Screen: TPMC-12L • 33 Operations Guide – DOC. 6686C Isys...
  • Page 38 The touch screen can communicate with multiple control systems. For more information on IP tables, refer to the latest version of the Crestron 2-Series Control Systems Reference Guide (Doc. 6256). “IP Table Setup” Window The IP ID is the ID number that is used to identify the touch screen in the control system’s IP table.
  • Page 39 The hostname may be used when transferring a program over Ethernet using Crestron Toolbox. This window permits editing of the hostname and workgroup. “Network ID” Window NOTE: The hostname is required for Ethernet communication.
  • Page 40 Reset CTP Port resets the default value of the CTP port to 41795, for terminal connection using Crestron Toolbox. To configure the appearance of popup messages, touch Configure Messages. The “Message Popup Configuration” window will open. ® 36 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...
  • Page 41 It can be used in any of the embedded applications, for example, to enter a web address or to enter data into a spreadsheet, etc. The on-screen keyboard also has a few special keys: Volume down Volume up ® 12” Wall Mount Touch Screen: TPMC-12L • 37 Operations Guide – DOC. 6686C Isys...
  • Page 42 The Ethernet Status section of the setup menu provides a Link Status light to indicate an Ethernet connection and displays the current IP and MAC addresses. ® 38 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...

  • Page 43: Mounting Options

    NOTE: Pre-construction refers to framed walls prior to hanging drywall. Post-construction refers to framed walls with drywall hung. NOTE: There is also a rack mount kit (RMK-12) available for the TPMC-12L touch screen. Refer to the latest version of the RMK-12L Installation Guide (Doc.
  • Page 44 5. Cover the mounted unit with the bezel. Refer to the illustration following this step. Exploded View of Mounting the TPMC-12L in the Optional BB-12L Back Box Touch Screen Removal If it is necessary to remove the touch screen after it has been installed into a mounting surface, complete the following steps in the order provided to remove the touch screen.

  • Page 45: Hardware Hookup

    Ventilation The TPMC-12L should be used in a well-ventilated area. The venting holes should not be obstructed under any circumstances. If the TPMC-12L is hot to the touch, consider used forced air ventilation. To prevent overheating, do not operate this product in an area that exceeds the environmental temperature range listed in the table of specifications.
  • Page 46 Isys 12” Wall Mount Touch Screen Crestron TPMC-12L NOTE: The TPMC-12L can only be powered by the 4-position terminal block connector labeled NET. Power cannot be supplied from network devices that are connected to the mini-terminal block connectors. NOTE: The Y and Z Cresnet data lines from the network are connected to the NET connector, which is internally wired to the 4-position mini-terminal block connector at each QM connector.

  • Page 47: Recommended Cleaning

    The QM-TX accepts composite video, S-video, component video and audio signals. These signals are converted to the QuickMedia standard and fed over a CAT5E or CAT6 cable to a QM receiver (such as the TPMC-12L). All signal routing occurs automatically under the command of the control system.

  • Page 48: Programming Software

    Have a question or comment about Crestron software? Answers to frequently asked questions (FAQs) can be viewed in the Online Help section of the Crestron Web site. To post a question or view questions you have submitted to Crestron’s True Blue Support, log in at http://support.crestron.com.
  • Page 49 Cresnet device in Slot 9. It is possible to have both types of device attached to a control system as long as the control system has either a built-in or expansion Ethernet interface. If Cresnet operation is desired, the IP table for the TPMC-12L must be empty.
  • Page 50 Crestron TPMC-12L C2ENET-2 and C2Net Devices, Slot 8 and 9 2. If additional TPMC-12L devices are to be added, repeat step 1 for each device. Each TPMC-12L device is assigned a different Net ID or IP ID number as it is added.

  • Page 51: Programming With Visiontools

    There are no special programming requirements to use the functions of the TPMC-12L in a room control system. Multi-Mode Objects Multi-mode objects offer high-...
  • Page 52 Pre-recorded WAV files for voice prompts and responses are available from Crestron. These files can be stored into and programmed for use in the touch screen directly or may be edited with the Sound Recorder. For example, the individual files can be combined to create custom messages.
  • Page 53 Properties” windows in VT-Pro-e. Refer to the following illustrations. VT Pro-e “Page Properties” Window – Bit Depth Selection VT Pro-e “Image Properties” Window – Bit Depth Selection ® 12” Wall Mount Touch Screen: TPMC-12L • 49 Operations Guide – DOC. 6686C Isys...

  • Page 54: Multibyte International Characters

    SIMPL Windows. In other words, you cannot enter Chinese characters interspersed with numbers. You can enter Chinese characters or numbers in separate ® 50 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...

  • Page 55: Embedded Applications

    NOTE: Installations and downloads from within embedded applications are not supported by the TPMC-12L. A number of third-party or in-house applications are embedded in a VT Pro-e TPMC-12L project. (Refer to illustration on the following page.) • Adobe Reader •...

  • Page 56: Defaults For Embedded Windows Applications

    Edit the Default Position and Size in the “Embedded Application Properties” window to point to your new location. ® 52 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...

  • Page 57: Programming Embedded Windows Applications

    Digital Join.” The feedback signal of the Open/Close State Digital Join is used to Open/Close the application. In this example, when fb11 goes high, Internet Explorer opens, and when fb11 goes low, Internet Explorer closes. However, since the ® 12” Wall Mount Touch Screen: TPMC-12L • 53 Operations Guide – DOC. 6686C Isys...
  • Page 58 One-Shot to reset the state of the Toggle symbol. Now the toggle is properly synchronized if the user closes the application from the touch screen itself. ® 54 • Isys 12” Wall Mount Touch Screen: TPMC-12L Operations Guide – DOC. 6686C...

  • Page 59: Uploading And Upgrading

    The TPMC-12L connects to PC via Ethernet: 1. Establish serial communication between TPMC-12L and PC. 2. Enter the IP address, IP mask and default router of the TPMC-12L via the Crestron Toolbox (Functions | Ethernet Addressing); otherwise leave DHCP enabled. (The unit ships with DHCP enabled.) 3.

  • Page 60: Programs, Projects And Firmware

    Be sure to use Crestron Toolbox to create the TPMC-12L IP table. 1. Select Functions | IP Table Setup. 2. Add, modify or delete entries in the IP table. The TPMC-12L can have only one IP table entry. 3. A defined IP table can be saved to a file or sent to the device.

  • Page 61: Operation

    Additional information is available in the MediaMarker help file. Security Infrastructure Since the TPMC-12L does not use a traditional hard drive but rather an image that is restored every time the touch screen is rebooted, any virus infection is cleared immediately after a reboot.
  • Page 62 Crestron. 6. Virus from other machines on the network Since drives on the TPMC-12L can be shared on the network, it is possible that a virus can write itself to files/folders on these shares. Our recommendation therefore is to share as “Read-Only”, so that viruses cannot attach themselves to files on the TPMC-12L.

  • Page 63: Problem Solving

    Crestron TPMC-12L Isys 12” Wall Mount Touch Screen Problem Solving Troubleshooting The following table provides corrective action for possible trouble situations. If further assistance is required, please contact a Crestron customer service representative. TPMC-12L Troubleshooting TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION...

  • Page 64: Check Network Wiring

    Cresnet power usage of the entire chain. If the unit is home-run from a Crestron system power supply network port, the Cresnet power usage of that unit is the Cresnet power usage of the entire run. The wire gauge and the Cresnet power usage of the run should be used in the following equation to calculate the cable length value on the equation’s left side.

  • Page 65: Reference Documents

    Make sure the cable length value is less than the value calculated on the right side of the equation. For example, a Cresnet run using 18 AWG Crestron Certified Wire and drawing 20 watts should not have a length of run more than 333 feet (101 meters). If Cresnet HP is used for the same run, its length could extend to 1250 feet (381 meters).

  • Page 66: Further Inquiries

    Crestron Web site (www.crestron.com/offices) for a listing of Crestron worldwide offices. You can also log onto the online help section of the Crestron Web site (www.crestron.com/onlinehelp) to ask questions about Crestron products. First-time users will need to establish a user account to fully benefit from all available features.

  • Page 67: Return And Warranty Policies

    Crestron software, including without limitation, product development software and product operating system software is licensed to Crestron dealers and Crestron Authorized Independent Programmers (CAIPs) under a limited non-exclusive, non-transferable license pursuant to a separate end-user license agreement. The terms of this end user license agreement can be found on the Crestron Web site at www.crestron.com/legal/software_license_agreement.

  • Page 68: Microsoft Windows Xp Embedded End User License Agreement

    Restricted Functionality. You are licensed to use the SOFTWARE to provide only the limited functionality (specific tasks or processes) for which the DEVICE has been designed and marketed by Crestron. This license specifically prohibits any other use of the SOFTWARE, or inclusion of additional software programs or functions, on the DEVICE. Subject to the terms of the “Limited Use of Particular Services”...
  • Page 69 Services tool. You may use the Remote Boot Installation Services tool only to deploy the SOFTWARE to one or more DEVICEs on which you are licensed to run the SOFTWARE (i.e. DEVICEs to which the appropriate Certificate of Authenticity is affixed). Please refer to the DEVICE documentation, if provided with your DEVICE, or contact Crestron for additional information.
  • Page 70 Crestron Electronics, Inc. Operations Guide – DOC. 6686C 15 Volvo Drive Rockleigh, NJ 07647 (2020821) Tel: 888.CRESTRON 12.11 Fax: 201.767.7576 Specifications subject to www.crestron.com change without notice.

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