Memory; Memory Card Reader; Modem (Dial-Up) - Gateway Personal Computer User Manual

Chapter 8: Troubleshooting
A keyboard character keeps repeating or you see a "keyboard stuck" or "key failure"
error message
Make sure that nothing is resting on the keyboard.
■
■ Make sure that a key is not stuck. Press each key to loosen a key that might be
stuck, then restart your computer.
Liquid spilled in the keyboard
If you spilled liquid in the keyboard, turn off your computer and unplug the keyboard.
Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using
it again. If the keyboard does not work after it dries, you may need to replace it.

Memory

You see a "Memory error" message
■
Use a third-party diagnostic program to help determine if a memory module is
failing.
You see a "Not enough memory" error message
Close all programs, then restart your computer.
Help and
Support

Memory card reader

Drive letters for the memory card slots do not appear in the My Computer window
■
Reboot your computer.

Modem (dial-up)

Your modem does not dial or does not connect
Make sure that the modem cable is plugged into the modem jack and not the
■
Ethernet network jack. See
have been made correctly.
Make sure that your computer is connected to the telephone line and the telephone
■
line has a dial tone.
Make sure that the modem cable is less than 6 feet (1.8 meters) long.
■
88
For more information about troubleshooting memory errors, click
Start, then click Help and Support. Type the keyword memory
error in the Search box
"Back" on page 12
www.gateway.com
, then click the arrow.
to make sure that the connections