Troubleshooting; Audio; Battery; Cd Or Dvd Drives - Gateway Personal Computer User Manual

Troubleshooting

Audio

See "Sound" on page

Battery

See "Power" on page

CD or DVD drives

The computer does not recognize a disc or the CD or DVD drive
Make sure that the disc label is facing up, then try again.
■
Try a different disc. Occasionally discs are flawed or become scratched and cannot
■
be read by the CD or DVD drive.
If you are trying to play a DVD, make sure that you have a DVD drive. To identify
■
your drive type, see
Your computer may be experiencing some temporary memory problems. Shut
■
down and restart your computer.
Some music CDs have copy protection software. You may not be able to play these
■
CDs on your computer.
Clean the disc. For more information, see
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Make sure that the drive is configured correctly by following the instructions in
■
the drive documentation.
■ Reinstall the device driver.
Audio CD does not produce sound
Make sure that the disc label is facing up, then try again.
■
Some music CDs have copy protection software. You may not be able to play these
■
CDs on your computer.
Make sure that the volume controls are turned up. For more information, see
■
"Adjusting the volume" on page
Make sure that the mute controls are turned off. For more information, see
■
"Adjusting the volume" on page
95.
93.
"Identifying drive types" on page
26.
26.
www.gateway.com
43.
"Cleaning CDs or DVDs" on page
Troubleshooting
66.
81