Avaya 4600 Series Installation Manual page 39

Table 4-2. Possible Error Messages During Installation of 4600 Series IP Telephones—
Continued
Error Message
Resource Error
Incompatible
Failed to set phone IP
address
Cause/Resolution
CAUSE: DEFINITY rejects the registration request.
RESOLUTION: Verify DEFINITY Administration to ensure the
telephone's proper IP address, extension, and password are
being used.
CAUSE: Release 8 of DEFINITY does not support the current
version of the IP Telephone.
RESOLUTION: Upgrade the DEFINITY to Release 9 software.
CAUSE: The 4600 Series Telephone was originally installed on
one switch with Static Addressing, and has subsequently been
installed on another switch with an active DHCP server assigning
dynamic IP addresses.
RESOLUTION: Reset the telephone.
Troubleshooting Guidelines
Error Messages
4-5