Error Messages - Avaya 4600 Series Installation Manual

Table 4-1. Parameter Values—Continued
Name System Value
PWB SN
cccccccccccc
cccccccc
PWB comcode
ccccccccc
MAC address
00:60:1D:hh:hh:hh
filename1.exe
filename2.exe

Error Messages

The 4600 Series IP Telephones issue messages in English only. The IP Telephones also display
messages from the switch, which outside the United States may issue messages in the local
language.
Table 4-2. Possible Error Messages During Installation of 4600 Series IP Telephones
Error Message
Checksum error
DHCP: CONFLICT
* to program
File too large
Cannot save file
Format
Printed Wiring Board (circuit board) Serial Number,
up to 18 ASCII graphic characters
9 ASCII numbered characters
Each octet of the MAC address is displayed as a
pair of hexadecimal numbers.
up to 16 ASCII graphic characters.
Out of the box, there will be only one
filename.exe. After installation, there should be
two filenames. If there is only one, installation has
failed. Verify the problem, and then re-install the
telephone.
Cause/Resolution
CAUSE: Downloaded application file was not downloaded or
saved correctly.
RESOLUTION: The telephone automatically resets and attempts
to re-initialize.
CAUSE: At least one of the IP address offered by the DHCP
server conflicts with another address.
RESOLUTION: Review DHCP server administration to identify
duplicate IP address(es)
CAUSE: The telephone does not have sufficient room to store the
downloaded file.
RESOLUTION: Verify the proper filename is administered in the
TFTP script file, and that the proper application file is located in
the appropriate location on the TFTP server.
Troubleshooting Guidelines
4

Error Messages

4-3