E-Mail Print/E-Mail Notification Service Problems - Xerox DocuPrint C2255 User Manual

Symptom
Clicking [Apply] does not reflect
the new settings.
The password input screen is
displayed.

E-mail Print/E-mail Notification Service Problems

Symptom
E-mail printing cannot be
performed.
A PDF file attached with E-mail
Print does not print.
Printer status mail is not sent with
the e-mail notification service.
Did you enter the values correctly?
If the values are not valid, an error message will be displayed.
Check if the values are entered correctly.
The default user ID and password of the CentreWare Internet Services administrator
are:
• User ID: 11111
• Password: x-admin
Is the e-mail address of the printer configured?
Use CentreWare Internet Services to configure the settings.
Is the [Receive E-mail] setting on?
Use CentreWare Internet Services to configure the settings.
Are the SMTP server IP address and POP3 server IP address (when POP3 is
selected as the receive protocol) configured correctly?
Use CentreWare Internet Services to configure the settings.
Are the POP user name and password configured correctly?
Use CentreWare Internet Services to configure the settings.
Are permitted e-mail domains configured?
Use CentreWare Internet Services to confirm that your domain is included as a
permitted e-mail domain.
Are the SMTP server and POP server running normally?
Contact your network administrator.
Printing may not be possible when memory capacity is insufficient. If you need to
print large attached files frequently, installation of Additional Memory (option) is
recommended.
Is the e-mail address of the printer configured?
Use CentreWare Internet Services to configure the settings.
Is the [E-mail Notification Service] setting on?
Use CentreWare Internet Services to configure the settings.
Are the SMTP server IP address and POP3 server IP address (when POP3 is
selected as the receive protocol) configured correctly?
Use CentreWare Internet Services to configure the settings.
Are the POP user name and password configured correctly?
Use CentreWare Internet Services to configure the settings.
Are the items or events for notification set correctly?
Use the CentreWare Internet Services properties screen to configure the settings.
Are the e-mail addresses of recipients entered correctly?
Use the CentreWare Internet Services properties screen to enter addressees.
Are the SMTP server and POP server running normally?
Contact your network administrator.
Cause/Remedy
Cause/Remedy
6.7 Network-related Problems
199