Xerox DocuPrint C2255 User Manual page 196

Error Code
027-443
027-444
027-445
027-447
027-500
027-501
027-502
027-503
027-504
027-796
027-797
042-337
077-215
116-388
116-389
116-701
116-702
116-703
196
6 Troubleshooting
IPv6 IP addresses are duplicated.
Change the printer's IPv6 "Auto Stateless Address 2" or the network device IPv6 address to
eliminate the IP address duplication.
IPv6 IP addresses are duplicated.
Change the printer's IPv6 "Auto Stateless Address 3" or the network device IPv6 address to
eliminate the IP address duplication.
A manually set IPv6 IP address is wrong.
Re-configure the IPv6 address correctly.
IPv6 addresses are duplicated.
Change the printer's IPv6 Link Local Address or the network device IPv6 address to eliminate the
IP address duplication.
The SMTP server name could not be resolved when sending response e-mail.
Check if SMTP server settings are correct from CentreWare Internet Services.
The POP3 server name could not be resolved when using POP3 protocol.
Check if POP3 server settings are correct from CentreWare Internet Services, check if POP3
server settings are correct from.
Login to the POP3 server failed when using POP3 protocol.
Check if the user name and password for using the POP3 server are configured correctly from
CentreWare Internet Services.
An error occurred on the POP server.
Re-try the same operation. If this does not resolve the problem, contact our Customer Support
Center or your dealer.
An error occurred on the SMTP server.
Re-try the same operation. If this does not resolve the problem, contact our Customer Support
Center or your dealer.
While the printer was configured only to print documents attached to e-mail, an e-mail message
without an attachment was received and that mail was discarded.
To also print the message body text and header of an e-mail, change the settings on the
[Properties] tab of CentreWare Internet Services.
The output destination for received e-mail is wrong. Specify the correct output destination and
send the e-mail again.
The vents on the right side of the printer may become clogged.
After removing the blockage from the right side, wait a few minutes and turn the printer back on.
If the same error code is displayed again, contact our Customer Support Center or your dealer.
A communication error occurred between the printer and optional Single Tray Module and 3 Tray
Module (paper trays 2 to 4).
Switch off printer power and check to make sure the tray module connector cable is connected
correctly to the printer's connector.
Then if the problem is not resolved when printer power is switched back on, contact our Customer
Support Center or your dealer. Note that paper tray 1 can be used at this time.
A hard disk (option) is not installed. Install a hard disk.
Additional memory (option) is required. Install additional memory.
2-Sided printing cannot be performed because of insufficient memory.
Installation of additional memory (option) is recommended.
Printing was performed using PostScript fonts in place of TrueType fonts inside the document.
Because of this, unintended new line operations and hyphens may cause unexpected printing
results.
If this happens, use the PostScript print driver to change the settings of the [Font Substitution
Table] under [Device Settings].
An error occurred with PostScript.
Check the print data or clear the bi-directional check box for the spooling setting on the
[Advanced] tab of the PostScript print driver.
Cause/Remedy