To Re-Host License Keys - Alcatel-Lucent OmniTouch My Teamwork Installation Manual

My Teamwork Licensing
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To re-host license keys

If your My Teamwork server requires a new license key due to a field repair, your support
representative will generate a replacement license key.
Important!
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Obtain the current and new hardware IDs (new server SSN or MAC address) and the
1
Alcatel-Lucent order number associated with the purchase of the My Teamwork licenses
(may be first sale order or an add-on order).
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Contact the Alcatel-Lucent Support Center
2
provide your Alcatel-Lucent order number (first sale or add-on order) and new hardware
IDs (new SSN or new MAC address).
Note:
redundancy), indicate which key has to be regenerated (may be one or both).
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The Alcatel-Lucent Support Center generates the new license key and sends you the key
3
through email. This new key(s) will be stored in eLicensing Services and available for a
week after you receive them for viewing and downloading.
To view or download keys from eLicensing Services:
1. Go to https://ebuy.businesspartner.alcatel-lucent.com
2. Log in providing
3. Go to
Note:
E O
N D
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4 - 6
This service is not available for Trial license keys.
If two license keys were generated for the one order number (system
User name
e-Licensing Services–>My Teamwork keys
Trial keys cannot be viewed or downloaded from e-Licensing Services.
S
F T E P S
("Obtaining your license files" (p.
and .
password
To re-host license keys
4-2)) and
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8AL90213USAC ed 01
September 12, 2008