Problems With The Lan Interface; Table 14-2 Troubleshooting The Lan Interface - ZyXEL Communications Prestige 316 User Manual

Prestige 316 Broadband Sharing Gateway/Wireless LAN

14.2 Problems With the LAN Interface

PROBLEM
Cannot ping any computer
on the LAN.
The wireless workstations
cannot connect to the
network.
14-2

Table 14-2 Troubleshooting the LAN Interface

Check the 10M/100M LEDs on the front panel. One of these LEDs should
be on. If they are both off, check the cables between your Prestige and
hub or the station.
Verify that the IP addresses and the subnet masks of the Prestige and the
computers on the LAN are on the same subnet.
Check that the W-LAN LED is on. If this LED is off, this means that the
wireless LAN is encountering some problems. Turn off your Prestige and
check the wireless workstation associated with your Prestige. Check:
The wireless workstation is not out-of-range of your Prestige.
The link quality/signal strength using the workstation's wireless utility. To
avoid interference problems, try the other channels in Menu 3.5.
The ESSID used by other wireless workstations must match that of your
Prestige. The wireless workstations' network type must be set at
Infrastructure.
The WEP keys setting on other wireless workstations must match that of
your Prestige.
CORRECTIVE ACTION
Troubleshooting