Using Automatic Call Access; Redirecting Calls; Using Automatic Trunk Answer - Mitel 8660 User Manual

Answering and Placing Calls

Using Automatic Call Access

Automatic Call Access connects you to incoming internal or external calls when you pick up the
handset or press
flashing IC or CALL button to answer incoming calls.
To use Automatic Call Access for incoming IC calls:
To use Automatic Call Access for incoming external (trunk) calls:

Redirecting Calls

You can redirect incoming calls to another extension or external number. You can use the menu
buttons to redirect calls to the following destinations:



To redirect calls:
1. While a call is ringing, dial 331 or press the menu button as previously described. See
2. If applicable, enter the extension number or press the Outgoing button (or 8), and then

Using Automatic Trunk Answer

You can use Automatic Trunk Answer to answer incoming external calls for other internal parties
who are members of an "Answer Access" list.
Access lists. Contact your system administrator for Answer Access list extensions.
Automatic Trunk Answer answers calls in the order they are received (that is, the first call
received by any extension in the Answer Access list is the first one answered).
To use Automatic Trunk Answer:
1. While an incoming external call is ringing at another Answer Access list extension, lift the
2. Dial 350 or press the flashing Trunk <number> button.
1.
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(Speaker). When Automatic Call Access is turned off, you must press the
With the handset on-hook, dial 361 to turn on. AUTO IC ACCESS ON appears. Dial 361
to toggle back and turn Automatic Call Access off.
With the handset on-hook, dial 360 to turn Automatic Call Access on for incoming
external calls on. AUTO TRNK ACCESS ON appears. Dial 360 to turn Automatic Call
Access for incoming external calls off.
SEND TO V-MAIL: Sends the call directly to your voice mailbox. You must have a mailbox
to use this destination.
IC CALL TO DND: Places your phone in DND Mode and blocks the call. See "Using Do-
Not-Disturb" on page 57.
SEND TO DEST: Redirects the call to the extension or phone number entered.
"Using Automatic Line Access" on
enter the external number, or enter the DND code (see
to the destination specified.
handset or press (Speaker).
This feature may or may not be enabled for your system.
page 22."
page
1
Your system administrator creates Answer
Mitel ® 8560/8660 Phone User Guide – Issue 15, February 2011
57). The call is redirected