Data Collection - HP StoreOnce B6000 Series User Manual

Table 39 Support ticket parameters (continued)
Name
From
To

Data collection

This page provides a log of data collections that have been generated. You can collect a log,
download it and delete it from this page.
IMPORTANT:
locally on the node running the active management service at the time of collection. HP recommends
that you download that support ticket as soon as possible, before doing anything else to the system,
such as rebooting or changing a node to maintenance. If the active management service moves
to another node before the ticket is downloaded, it cannot be retrieved from the Web Management
Console.
Table 40 Data collection parameters
Name
Name
Description
State
Date
Initiator
Size
Description
Email ID from which the cluster configuration email will be sent
Email ID to which cluster configuration will be sent
When you create a support ticket for the HP B6000 Backup System, it is saved
Description
The name assigned to a data collection.
Description of data collection.
The state of the data collection. A collection process can be in one of the following states:
COLLECTING, COLLECTED, PARTIALLY_COLLECTED, PACKAGING, DELETING,
DOWNLOADED or FAILED
Timestamp when the data was collected.
The initiator of data collection. A collection can be invoked manually or automatically
during a system crash.
The size of the data collection.
Support Ticket 105