In case that the paper jam error occurs in each operation, the jammed paper contacts the nozzle surface of the Printhead and the Printhead may be damaged.
Note * :
TROUBLESHOOTING
Table 3-4. Check point for Paper jam error according to each phenomenon
Defective
unit/part name
2. Check if the Wheel Star Metal, Spring Star Wheel and
Wheel Star Exit come off.
EJ Frame Assy*
1. Check if the EJ Roller is correctly assembled.
EJ Roller*
2. Check if the EJ Roller Gear is damaged.
1. Check if the Upper Paper Guides correctly assembled.