Symptom
Cannot control the camera.
Alarm operations are not
activated.
The "VIDEO LOSS" indica-
tion is displayed.
The "THERMAL" indication
is displayed.
The clock loses time.
The extension unit is not rec-
ognized (even when con-
necting the extension unit).
Check item/Remedy
• Is the user level of the current login user allowed to control the
camera?
Check the settings.
• Is the "BUSY" indication displayed on the operation panel?
When the "BUSY" indication is displayed on the operation
panel, a user with higher priority is controlling the camera.
• Are signals correctly supplied to the ALARM/CONTROL con-
nector and the ALARM connector at the rear?
• Is the ALARM connector configured correctly?
• Is the alarm operational mode set to "ALM"?
Check the settings.
• Check if the alarm suspension is activated.
Reset the alarm suspension.
• Are the cameras connected correctly?
Check the camera connection.
• When the camera connection is correct, contact your dealer
since it may be possible that is caused by the cable discon-
nection or the camera malfunction.
• The range of ambient operating temperature is between
+5 °C and +45 °C {+41 °F - +113 °F}. However, the
"THERMAL" indication will be displayed when the recorder
detected the ambient temperature in excess of +40 °C
{+104 °F}. When the "THERMAL" indication is displayed,
reconsider the installation place to protect the hard disk drives
or take measures to keep the ambient temperature between
+20 °C - +30 °C {+68 °F - +86 °F}. When the "THERMAL"
indication is displayed frequently, contact your dealer.
• Is the built-in battery charged enough?
Operate the recorder for 48 hours or more to charge the built-
in battery.
• Is the built-in battery worn out?
The built-in battery life is approx. 5 years as an indication of
replacement. (The built-in battery life may become shorter
depending on the use condition.)
• Make sure that the connection cable provided with the exten-
sion unit is being used.
• Make sure that the connection cable is not loose.
Ref. Page
108
Operating
Instructions
(PDF)
44, 48
48
72, 73, 74, 75
Operating
Instructions
(PDF)
29
–
12
12
12
33
33
149