HP EH920A - StorageWorks Ultrium 1760 Tape Drive User Manual
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HP EH920A - StorageWorks Ultrium 1760 Tape Drive User Manual

HP EH920A - StorageWorks Ultrium 1760 Tape Drive User Manual

Hp storageworks ultrium tape blade user guide (509508-001, october 2008)
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HP StorageWorks
Tape Blade
User Guide
Part number: 509508–001
Third edition: October 2008

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Summary of Contents for HP EH920A - StorageWorks Ultrium 1760 Tape Drive

  • Page 1 HP StorageWorks Tape Blade User Guide Part number: 509508–001 Third edition: October 2008...
  • Page 2 Legal and notice information © Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    Contents About this guide ......Intended audience ........Related documentation .
  • Page 4 Removing cartridges ........35 Removing the tape blade ........36 7 Use the correct media .
  • Page 5 Figures Front view of HP StorageWorks Tape Blade ..... 15 Half-height device bay numbering in a c7000 enclosure ....20 Half-height device bay numbering in a c3000 enclosure .
  • Page 6 34 Removing the tape blade cover ......60 35 Removing the connector cover ......60 36 Reconnecting the power and SAS cables to the tape drive .
  • Page 7 Tables Document conventions ....... Power specifications ....... 14 Tape drive LED sequences .

  • Page 9: About This Guide

    About this guide This guide provides information about: • Installing the HP StorageWorks Tape Blade • Using the HP StorageWorks Tape Blade • Troubleshooting the HP StorageWorks Tape Blade Intended audience This guide is intended for users who install, operate and maintain the HP StorageWorks Tape Blade. Related documentation The following documents provide related information: •...

  • Page 10: Hp Technical Support

    IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) •...

  • Page 11: Documentation Feedback

    Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to storagedocs.feedback@hp.com. All submissions become the property of HP. Tape Blade...
  • Page 12 About this guide...

  • Page 13: Before You Start

    1 Before you start In this chapter: • “Supported Tape Blades” on page 13 • “Installation guidelines” on page 13 • “Onboard Administrator” on page 14 • “Power specifications” on page 14 • “Your HP StorageWorks Tape Blade” on page 14 • “Using the HP StorageWorks Tape CD-ROM”...

  • Page 14: Partner Server Blade

    Partner server blade The partner server blade may be half-height or full-height. When partnering the tape blade with a full-height server blade, an HP PCI Express Mezzanine Pass-Thru Card is required (option kit part number: 431643-B21). This must be installed prior to operation with the tape blade. When installing the HP StorageWorks Tape Blade with a half-height server blade: •...

  • Page 15: Using The Hp Storageworks Tape Cd-Rom

    1. Cassette door 4. Cartridge eject button 2. Tape blade LEDs 5 and 6. Mounting rails 3. Tape drive LEDs 7. Release latch Figure 1 Front view of HP StorageWorks Tape Blade Using the HP StorageWorks Tape CD-ROM The HP StorageWorks Tape CD-ROM is a central source of information about your tape blade with utilities for getting the best performance from your tape blade.
  • Page 16 Before you start...

  • Page 17: Drivers And Backup Software

    2 Drivers and backup software In this chapter: • “Install drivers ” on page 17 • “Upgrade backup software” on page 18 Install drivers Two drivers are required: • An SC44Ge SAS controller driver for the tape blade assembly An HP Ultrium Tape driver for the tape drive •...

  • Page 18: Installing On Unix

    Installing on UNIX The recommended backup applications use the operating system’s standard, built-in device drivers. To upgrade drivers we recommend that you patch to the latest version of the operating system. Installing on IA64 If you are installing on an IA64 system, such as an HP Integrity server, check http:// h18004.www1.hp.com/products/blades/components/c-class-storageworks.html for the latest...

  • Page 19: Installing An Hp Storageworks Tape Blade

    3 Installing an HP StorageWorks Tape Blade In this chapter: • “Before you start” on page 19 • “Installation with a half-height partner server blade” on page 20 • “Installation with a full-height partner server blade” on page 24 • “Powering the tape blade on and off”...

  • Page 20: Installation With A Half-Height Partner Server Blade

    Figure 2 Half-height device bay numbering in a c7000 enclosure NOTE: In c3000 enclosures devices are seated horizontally but the same installation rules apply. The tape blade resides in the adjacent device bay below or above the partner server blade. Slot combinations are 1&2, 3&4, 5&6, 7&8.

  • Page 21: Paired Locations In A C7000 Enclosure With A Half-Height Partner Server Blade

    CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure unless all device bays are populated with either a component or a blank. Identify the partner server blade to be installed with the HP StorageWorks Tape Blade. The two blades always occupy a pair of device bays.

  • Page 22: Paired Locations In A C3000 Enclosure With A Half-Height Partner Server Blade

    Figure 5 Paired locations in a c3000 enclosure with a half-height partner server blade Use the Shutdown command on the partner server blade to power down the partner server blade. Remove the blank from the device bay. Squeeze in the release tabs (1) and pull the blank away from the assembly (2), as illustrated in Figure In the following figure the partner server blade is installed in device bay 2.

  • Page 23: Installing The Tape Blade, Partnered With A Half-Height Server Blade

    Figure 7 Removing the connector cover CAUTION: To prevent damage to the backplane connector, take special care when handling the tape blade assembly. If the tape blade is installed with a damaged connector, the enclosure backplane may also be damaged. Install the tape blade, ensuring that it is in the correct orientation: in a c7000 enclosure the latch is at the bottom of the blade assembly, as illustrated;...

  • Page 24: Installation With A Full-Height Partner Server Blade

    Installation with a full-height partner server blade If you are installing with a half-height partner server blade, refer to “Installation with a half-height partner server blade” on page 20. When partnering the tape blade with a full-height server blade, an HP PCI Express Mezzanine Pass-Thru Card is required (option kit part number: 431643-B21).

  • Page 25: Paired Locations In A C7000 Enclosure With A Full-Height Partner Server Blade

    Figure 9 Paired locations in a c7000 enclosure with a full-height partner server blade • c3000 enclosures:The tape blade is always located in bay 8. Partner server blade in bays: 3 and 7 HP Tape Blade in bay: Figure 10 Paired locations in a c3000 enclosure with a full-height partner server blade Use the Shutdown command on the partner server blade to power down the partner server blade.

  • Page 26: Removing The Blank

    If not already installed, install a HP PCI Express Mezzanine Pass-Thru Card in mezzanine 3 connector in the server blade. See the documentation that ships with the mezzanine card and the server blade documentation for more information. Remove the blank from the device bay. Squeeze in the release tabs (1) and pull the blank away from the assembly (2).

  • Page 27: Removing The Connector Cover

    Remove the connector cover on the rear of the tape blade assembly. Release the back of the cover (1) and pull the cover away from the tape blade (2). Figure 13 Removing the connector cover CAUTION: To prevent damage to the backplane connector, take special care when handling the tape blade assembly.

  • Page 28: Powering The Tape Blade On And Off

    Powering the tape blade on and off Power up Install the tape blade, as described in the previous sections. The system health LED (item 1 in Figure 15 on page 28) flashes red while the connection is established. (If it continues to flash red for more than 2 minutes, there is a fault.

  • Page 29: Verify Installation

    4 Verify installation Once you have installed the tape blade assembly, check that drivers have been installed correctly and you have the correct version of backup software, and verify that the tape blade is functioning properly before you store your valuable data. NOTE: Check http://h18004.www1.hp.com/products/blades/components/c-class-storageworks.html...
  • Page 30 Verify that the tape drive installation was successful. HP StorageWorks Library & Tape Tools (L&TT) is the recommended diagnostic and support tool for your HP tape drive. Use it to verify installation and confirm that your tape drive is functioning correctly before you use it for backup.

  • Page 31: Understanding Leds

    5 Understanding LEDs There are two sets of LEDs; one for the tape blade chassis and one for the Ultrium tape drive. In this chapter: • “Tape Blade Chassis LEDs” on page 31 • “Tape Drive LEDs” on page 32 Tape Blade Chassis LEDs Figure 16 Tape Blade chassis LEDs Blue = Identified...

  • Page 32: Tape Drive Leds

    • c7000 enclosures only: The enclosure firmware is earlier than version 1.30. (In a c3000 enclosure all versions of the firmware support the HP StorageWorks Tape Blade.) For the best reliability, performance and new features update to the most recent version of the firmware. •...

  • Page 33: Tape Drive Led Sequences

    Table 3 Tape drive LED sequences LED Sequence Cause Action required Check that the tape blade is installed correctly. Drive may not have power, Check the System Health LED is green. may be faulty or may have All LEDs OFF. Use the Onboard Administrator to check been power cycled or reset the status of the tape blade.
  • Page 34 LED Sequence Cause Action required Load a new cartridge. If the error persists, power cycle or reset the drive. The drive mechanism has Drive FLASHES. detected an error. If the Drive LED remains on, call for service. Insert a cartridge to clear the LED There is a firmware download Drive, Tape and Ready FLASH.

  • Page 35: Loading And Unloading Cartridges And Removing Tape Blade

    6 Loading and unloading cartridges and removing tape blade In this chapter: • “Inserting cartridges” on page 35 • “Removing cartridges” on page 35 • “Removing the tape blade” on page 36 Inserting cartridges 1. Arrow indicates leading direction 3. Label area 2.

  • Page 36: Removing The Tape Blade

    Press the Eject button on the front panel. 1. Eject button Figure 19 Ejecting a cartridge The drive will complete its current task, rewind the tape to the beginning, and eject the cartridge. The rewind process may take up to 10 minutes. The Ready light will flash to indicate that the unload is still in progress.

  • Page 37: Removing The Tape Blade

    Figure 20 Removing the tape blade CAUTION: Do not pull on the tape drive bezel when removing the tape blade. Tape Blade...
  • Page 38 Loading and unloading cartridges and removing tape blade...

  • Page 39: Use The Correct Media

    7 Use the correct media For best performance we recommend HP branded media. Order online at: http://www.hp.com/ go/storagemedia. In this chapter: • “Cartridges” on page 39 • “Cleaning the tape drive” on page 42 • “Write protecting cartridges” on page 42 •...

  • Page 40: Cleaning Cartridges

    Cleaning cartridges You must use Ultrium cleaning cartridges with HP StorageWorks Tape Blades, as other cleaning cartridges will not load and run. HP recommends the HP Ultrium universal cleaning cartridge (see Table 5). Unlike some earlier Ultrium cleaning cartridges, the orange-colored HP Ultrium universal cleaning cartridge is designed to work with any Ultrium drive.

  • Page 41: How Do I Enable Encryption

    NOTE: Encryption with keys that are generated directly from passwords or passphrases may be less secure than encryption using truly random keys. Your application should explain the options and methods that are available. Please refer to your application’s user documentation for more information. How do I enable encryption? Hardware encryption is turned off by default and is switched on by settings in your backup application, where you also generate and supply the encryption key.

  • Page 42: Cleaning The Tape Drive

    For detailed instructions about enabling encryption please refer to the documentation supplied with your backup application. This will also highlight any default states, for example when copying tapes, that may need changing if using encrypted tapes. Cleaning the tape drive HP StorageWorks Tape Blade tape drives do not require regular cleaning.

  • Page 43: Handling Cartridges

    1. Write-protect tab Figure 21 Write protecting a cartridge Handling cartridges • Do not touch the tape media. • Do not attempt to clean the tape path or tape guides inside the cartridge. • Do not leave cartridges in the drive. The tape loses tension in the power-off state, which can lead to problems, particularly if the drive has been moved.
  • Page 44 Use the correct media...

  • Page 45: Using Hp Obdr

    8 Using HP OBDR In this chapter: • “Compatibility” on page 45 • “What does HP OBDR do?” on page 45 • “Remote disaster recovery (ProLiant servers only)” on page 45 • “Testing for compatibility” on page 46 • “Running HP OBDR”...

  • Page 46: Testing For Compatibility

    Testing for compatibility We recommend that you perform a full backup and test disaster recovery as soon as possible after installation—if possible, onto a blank hard disk. If you do not have a blank hard disk and do not want to overwrite your system, you can safely cancel the disaster recovery process at step 3 in the “Running HP OBDR”...
  • Page 47 Follow the on-screen instructions to restore your system. Once the operating system has been restored and rebooted, you may remove the backup cartridge. Tape Blade...
  • Page 48 Using HP OBDR...

  • Page 49: Troubleshooting

    9 Troubleshooting Read this chapter for information about: • When the tape blade does not power up, page 49 • Management and Diagnostic tools , page 49 • Problems with cartridges, page 51 NOTE: For information about troubleshooting using tape blade and tape drive LEDs, see “Understanding LEDs”...

  • Page 50: Onboard Administrator

    Onboard Administrator HP BladeSystem Onboard Administrator is the enclosure management processor, subsystem, and firmware base used to support the HP BladeSystem c–Class enclosure and all the managed devices contained within the enclosure. Onboard Administrator provides a single point from which to perform basic management tasks on server blades, tape blades or switches within the enclosure.

  • Page 51: Problems With Cartridges

    • The HP StorageWorks Ultrium 448c Tape Blade can write uncompressed data at up to 24 MB/s (86 GB/hour). If your tape blade is not performing as well as expected—for example, if backup windows are longer than expected—please try the tools and consider the following points before contacting HP Support at http://www.hp.com/support.

  • Page 52: Emergency Reset

    diagnose the problem and to upgrade the firmware. If the failure occurs regularly, contact customer service at http://www.hp.com/support. Press and hold the Eject button on the front of the tape drive for at least 10 seconds. Wait for the cartridge to be ejected. This process may take up to 10 minutes (the maximum rewind time).

  • Page 53: Replacing A Tape Blade Chassis Or Tape Drive

    10 Replacing a tape blade chassis or tape drive In this chapter: • Before you replace a part, page 53 • Replacing the tape drive, page 53 • Replacing the tape blade chassis, page 57 • Returning the faulty part, page 63 Before you replace a part Unpack your replacement part and retain the packaging.

  • Page 54: Releasing The Tape Drive

    Figure 24 Releasing the tape drive Disconnect the power and SAS cable at the rear of the tape drive. Figure 25 Disconnecting the power and SAS cables Remove the tape drive and then remove the clip-on mounting rails, one from each side of the faulty tape drive, and retain the rails for use with the replacement tape drive.

  • Page 55: Install The New Tape Drive

    Figure 26 Removing the clip-on mounting rails on a faulty tape drive Put the faulty tape drive into the packaging that contained the replacement item. Install the new tape drive Attach the clip-on mounting rails to the new tape drive. They are marked right and left. (It is easier to clip in the rear end of the rails first.) Figure 27 Replacing the clip-on mounting rails on a new tape drive Attach the power and SAS cable to the rear of the tape drive.

  • Page 56: Reconnecting The Power And Sas Cables To The Tape Drive

    Figure 28 Reconnecting the power and SAS cables to the tape drive Slide the tape drive into the tape blade chassis and push on the mounting rail handles until the tape drive is fully inserted into the chassis, taking care not to catch any of the cables at the rear of the tape drive.

  • Page 57: Replacing The Tape Blade Chassis

    Replacing the tape blade chassis There are five stages to this process: • Power down the tape blade and remove it from the blade enclosure • Full-height partner server blades only: Remove the coupler plate from the faulty tape blade chassis •...

  • Page 58: Remove The Coupler Plate, Full-Height Partner Servers In A C7000 Enclosure Only

    Figure 30 Removing the tape blade 1. Pull latch forward 2. Pull tape blade away from the enclosure NOTE: If you are not replacing the tape blade immediately, you should insert a half-height blank into the empty device bay. Remove the coupler plate, full-height partner servers in a c7000 enclosure only If you are using the tape blade with a full-height partner server, you must retain the coupler plate for use with your replacement tape blade.

  • Page 59: Remove The Tape Drive

    Remove the tape drive Press the mounting rails in towards the tape drive and slowly pull the tape drive away from the chassis until the power and data cable become accessible. Figure 32 Releasing the tape drive Disconnect the power and SAS cable at the rear of the tape drive. Figure 33 Disconnecting the power and SAS cables Remove the tape drive completely and retain it for use with the replacement chassis.

  • Page 60: Install The Replacement Chassis

    Install the replacement chassis Unscrew the single screw and remove the cover from the replacement tape blade chassis. Figure 34 Removing the tape blade cover Remove the connector cover on the rear of the replacement chassis. Figure 35 Removing the connector cover 1.

  • Page 61: Installing The Tape Drive

    Figure 36 Reconnecting the power and SAS cables to the tape drive CAUTION: Take care when routing the cables. If routed incorrectly, they may jam the tape drive or damage components. Push on the mounting rails until the tape drive is fully inserted into the chassis, taking care not to catch any of the cables at the rear of the tape drive.

  • Page 62: Cabling In The Replacement Chassis

    Figure 38 Cabling in the replacement chassis Replace the cover on the tape blade chassis and tighten the screw. Figure 39 Replacing the tape blade cover Full-height partner servers in a c7000 enclosure only: Attach the coupler plate that you removed from the faulty chassis to the replacement unit.

  • Page 63: Returning The Faulty Part

    Figure 41 Installing the replacement chassis 1. Push tape blade into the bay 2. Push latch in to secure the tape blade Power on the partner server blade. Follow normal operating procedures to work with the tape blade. Follow the step-by-step instructions in this User Guide. Returning the faulty part Put the faulty tape drive or tape blade chassis into the packaging that contained the replacement part.
  • Page 64 Replacing a tape blade chassis or tape drive...

  • Page 65: Index

    Index drive audience, 9 operating, 35 Drive LED, 32 drivers, 17 controller, 17 Tape driver, 17 backup software, 18 encryption, 18 buttons Unload, 36 ejecting cartridge, 36, 36 emergency reset, 52 encryption, 40 backup software, 18 cabling environment tape blade chassis, 61 cartridges, 43 cartridges...
  • Page 66 installing tape drive, 55 removing tape drive, 53, 59 replacing parts, 53 returning faulty parts, 63 jammed cartridge, 51 SAS controller driver, 17 Subscriber’s Choice, HP, 10 L&TT, 50 supported tape blades, 13 LEDs system health LED, 28, 31 Clean, 32 Drive, 32 Ready, 32 system...
  • Page 67 WORM cartridges, 40 write protecting cartridges, 42 websites , 10 HP Subscriber’s Choice for Business, 10 product manuals, 9 Tape Blade...

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