Troubleshooting Symantec Endpoint Protection Small Business Edition - Symantec 20032623 - Endpoint Protection Small Business Edition Implementation Manual

Task Description
Checking the You should periodically check the Home page to view the overall security status of your
security status of network. You can use the notifications, reports, and logs to provide the details on the security
your network status.
See
See
Maintaining licenses You can check whether your license is about to expire or if you have too many deployed clients
for what your license covers.
See
Preparing for To help mitigate a case of data corruption or a hardware failure, you should back up the
disaster recovery database regularly and make a copy of specific management server files.
See
Reconfiguring You can update the settings for the mail server, proxy server, and LiveUpdate servers.
servers
See
on page 289.
See
access the Internet"

Troubleshooting Symantec Endpoint Protection Small Business Edition

Task Description
Fixing installation You can download and run the Symantec Endpoint Protection Small Business Edition Support
problems Tool to verify that your computers are ready for installation. The support tool is provided
with the management server and the client. It is also available on the Symantec Support Web
site.
See
issues"
Protecting your network with Symantec Endpoint Protection Small Business Edition
Tasks you can perform to maintain the security of your network
Table 1-7
Monitoring endpoint protection"
Managing notifications"
Maintaining your product licenses"
Preparing for disaster recovery"
Establishing communication between the management server and email servers"
Configuring Symantec Endpoint Protection Manager to connect to a proxy server to
on page 257.
Table 1-8 displays the most common issues that you might encounter when you
install and use Symantec Endpoint Protection Small Business Edition.
Common issues you can troubleshoot
Table 1-8
Downloading the Symantec Endpoint Protection Support Tool to troubleshoot computer
on page 315.
Introducing Symantec Endpoint Protection Small Business Edition
on page 261.
on page 283.
on page 64.
on page 305.
31