Symantec 20032623 - Endpoint Protection Small Business Edition Implementation Manual page 27

Action
Install the client
software with the Client
Deployment Wizard
Check that the
computers are listed in
the groups that you
expected and that the
client communicates
with the management
server
Check the LiveUpdate
schedule and adjust if
necessary
Protecting your network with Symantec Endpoint Protection Small Business Edition
Tasks to install and configure Symantec Endpoint Protection Small
Table 1-4
Business Edition (continued)
Description
Deploy the client software.
See Deploying clients using a Web link and email"
In the management console, on the Computers > Computers page:
1 Change the view to Client status to make sure that the client computers in each
group communicate with the management server.
Look at the information in the following columns:
The Computer column displays a green dot for the clients that are connected to
the management server.
The Last Time Status Changed column displays the time that the client last
communicated with the management server.
The Restart Required column displays which client computers you need to restart
to enable protection.
See Restarting client computers"
The Policy Serial Number column displays the most current policy serial number.
The policy might not update for one to two heartbeats.
See Using the policy serial number to check client-server communication"
on page 127.
2 Change to the Protection technology view and ensure that the following protections
are On:
Antivirus status
Firewall status
See Viewing the protection status of clients and client computers"
3 On the client, check that the client is connected to a server, and check that the policy
serial number is the most current one.
See Viewing the client connection status on the client"
See Troubleshooting communication problems between the management server and the
client" on page 316.
Make sure that the content updates download to client computers at a time that affects
users the least.
See Configuring the LiveUpdate download schedule for Symantec Endpoint Protection
Manager" on page 255.
Introducing Symantec Endpoint Protection Small Business Edition
on page 80.
on page 76.
on page 109.
on page 318.
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