Symantec 20032623 - Endpoint Protection Small Business Edition Implementation Manual page 112

112 Managing clients
About enabling and disabling protection
Protection
technology
Virus and Spyware
Protection
Proactive Threat
Protection
Network Threat
Protection
Purpose for disabling a protection technology
Table 9-3
Purpose for disabling the protection technology
If you disable this protection, you disable Auto-Protect only.
The scheduled or startup scans still run if you or the user has configured them to do so.
You might enable or disable Auto-Protect for the following reasons:
Auto-Protect might block you from opening a document. For example, if you open a
Microsoft Word that has a macro, Auto-Protect may not allow you to open it. If you
know the document is safe, you can disable Auto-Protect.
Auto-Protect may warn you about a virus-like activity that you know is not the work of
a virus. For example, you might get a warning when you install new computer
applications. If you plan to install more applications and you want to avoid the warning,
you can temporarily disable Auto-Protect.
Auto-Protect may interfere with Windows driver replacement.
Auto-Protect might slow down the client computer.
Note:
If you disable Auto-Protect, you also disable Download Insight, even if Download
Insight is enabled. SONAR also cannot detect heuristic threats. SONAR detection of host
file and system changes continues to function.
See Running commands on the client computer from the console"
If Auto-Protect causes a problem with an application, it is better to create an exception
than to permanently disable the protection.
See Creating exceptions for Symantec Endpoint Protection Small Business Edition"
on page 240.
You might want to disable Proactive Threat Protection for the following reasons:
You see too many warnings about the threats that you know are not threats.
Proactive Threat Protection might slow down the client computer.
See Enabling or disabling SONAR"
You might want to disable Network Threat Protection for the following reasons:
You install an application that might cause the firewall to block it.
The firewall or the intrusion prevention system causes network connectivity-related
issues.
The firewall might slow down the client computer.
You cannot open an application.
See Enabling or disabling network intrusion prevention or browser intrusion prevention"
on page 233.
If you are not sure that Network Threat Protection causes the problem, you might need to
disable all the protection technologies.
on page 200.
on page 114.