Troubleshooting
Printer Memory Full
Try one or more of the following:
•
Depending on your printer model, touch OK or press
•
From the computer, adjust the printer settings to reduce the quality of the print job, and then try printing again.
Printhead Cannot Move
Try one or more of the following:
•
Open the printer to remove any obstructions to the printhead, and then close the printer.
•
Press
to clear the message.
OK
Printhead Error
There is a problem with the printhead. Contact technical support.
Printhead Warning
Clean or Deep Clean the printhead to restore print quality.
Notes:
•
Cleaning the printhead nozzles uses ink, so clean them only when necessary.
•
Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.
•
If the ink levels are too low, then you must replace the ink cartridges before you can clean the printhead
nozzles.
•
See the User's Guide for more information on how to clean the printhead nozzles.
Replace Ink Cartridge
Try one or more of the following:
•
Replace the ink cartridge with one that is supported by your printer.
•
Press
to clear the message.
OK
•
See the User's Guide or visit the Lexmark Support Web site at http://support.lexmark.com for a list of supported
ink cartridges.
Scanned Document Too Long
The scan job exceeds the maximum number of pages. Press
Scanner ADF Cover Open
Try one or more of the following:
•
Close the ADF cover to clear the message.
•
Press
to cancel the current scan job.
to clear the message, and then try printing again.
OK
to clear the message and cancel the current scan job.
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