Copy And Scan Troubleshooting - Lexmark Pro4000c User Manual

Troubleshooting
C
LOSE ALL APPLICATIONS NOT IN USE
Temporarily close unused applications or end processes that are taking too much memory from your computer.
C
HECK YOUR COMPUTER PERFORMANCE
You may need to change how your computer manages resources and processes.
For more information on improving computer performance, see the documentation that came with your operating
system.

Copy and scan troubleshooting

• "Copier or scanner does not respond" on page 146
•
"Scanner unit does not close" on page 146
• "Poor copy or scanned image quality" on page 146
•
"Partial copies or scans of documents or photos" on page 147
•
"Scan was not successful" on page 147
•
"Scanning takes too long or freezes the computer" on page 147
• "Cannot scan to a computer over a network" on page 148
Copier or scanner does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
S
ET YOUR PRINTER AS THE DEFAULT PRINTER
R
EMOVE AND REINSTALL THE PRINTER SOFTWARE
Scanner unit does not close
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
Poor copy or scanned image quality
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
C
LEAN THE SCANNER GLASS
A
DJUST THE SCAN QUALITY
R
EVIEW THE TIPS FOR COPYING
, ,
SCANNING AND IMPROVING PRINT QUALITY
146