162 Error Code - Lexmark C752 Service Manual

5060-2XX

162 error code

Black cartridge drive assembly
Note: Any time any of the cartridge drive motor assemblies are replaced perform the
page 3-17. If this procedure is not performed, error code 168 is displayed.
Step Actions and questions
1 Black cartridge drive assembly - Error code 162
indicates that an incorrect motor is detected. Replace
the black cartridge drive assembly. Go to
drive assembly" on page
Detect" on page
Does the printer display error code 162?
2 Reflash the NVRAM.
Does error code 162 continue?
163 error code
Magenta cartridge drive assembly
Note: Any time any of the cartridge drive motor assemblies are replaced perform the
page 3-17. If this procedure is not performed, error code 168 is displayed.
Step Actions and questions
1 Magenta cartridge drive assembly - Error code 163
indicates that an incorrect motor is detected. Replace
the magenta cartridge drive assembly. Go to
"Cartridge drive assembly" on page
"Motor Detect" on page
Does the printer display error code 163?
2 Reflash the NVRAM.
Does error code 163 continue?
164 error code
Cyan cartridge drive assembly
Note: Any time any of the cartridge drive motor assemblies are replaced perform the
page 3-17. If this procedure is not performed, error code 168 is displayed.
Step Actions and questions
1 Cyan cartridge drive assembly - Error code 164
indicates that an incorrect motor is detected. Replace
the cyan cartridge drive assembly. Go to
drive assembly" on page
Detect" on page
Does the printer display error code 164?
2
Reflash the NVRAM.
Does error code 164 continue?
2-64
Service Manual
"Cartridge
4-29. Perform "Motor
3-17.
4-29. Perform
3-17.
"Cartridge
4-29. Perform the
3-17.
Yes
Go to step 2
Call your next
level support
Yes
Go to step 2
Call your next
level support
Yes
Go to step 2
"Motor
Call your next
level support
"Motor Detect" on
No
Problem solved
Problem solved
"Motor Detect" on
No
Problem solved
Problem solved
"Motor Detect" on
No
Problem solved
Problem solved