Paper Jam - Lexmark C752 Service Manual

5060-2XX

230 Paper Jam

Step Action and questions
1 Thoroughly examine the duplex paper path for torn
paper that may be blocking the sensors or paper path.
Is the duplex paper path clear?
2 Check the lower right door paper path.
Does media pass freely between the door and the
metal plate?
3 Are any of the following conditions true?
• Only the back of the page of a duplex job prints and
exits into the standard bin.
• Media exits the right side of the print.
• Media jams in the duplex at the diverter.
4 Open the redrive door and check that the diverter
operates freely.
Does the diverter operate freely?
5 Close the redrive door and check that the diverter
operates freely.
Does the diverter operate freely?
6 Check that the diverter actuator link is not binding or
damaged. Examine the link for damage under the
duplex option.
Is link binding or damaged?
7 Check the duplex actuator button. See
deflector button replacement" on page
Should the button be replaced?
8 Check for the correct sensor operation by performing
the "Duplex Sensor Test" on page
9 Make sure the sensors are correctly connected to the
duplex system board.
Are the cables correctly connected?
2-72
Service Manual
Yes
Go to step 2
Go to step 3
Go to step 4
Go to step 5
Go to step 6
Repair the
actuator link.
"Duplex option Replace the
A-13. Actuator button.
Replace the
3-24. duplex option.
Replace the
duplex option.
No
Clear the paper
path.
Replace the
"Lower right
door assembly"
on page 4-15.
Go to step 8
Replace the
"Fuser
assembly" on
page 4-32.
Replace the
"Redrive door"
on page 4-16.
Go to step 7
Go to step 8
Go to step 9
Correctly connect
the cables.