Enable Call-Home Notification - HP 316095-B21 - StorageWorks Edge Switch 2/24 User Manual

Enable Call-Home Notification

The call-home feature enables the HAFM server to automatically dial out to a
support center to report system problems. The support center server accepts calls
from the HAFM server, logs reported events, and notifies one or more support
center representatives.
You must enable Call-Home Event Notification through the StorageWorks HAFM
application Maintenance menu before enabling this function through the Product
Manager for individual Edge Switches. Two call-home options are available but
only one can be used when HAFM is installed:
Use the Enable Call Home Notification function on the Product Manager to
enable call-home notification for events that occur on the selected switch. The
default state is disabled.
To enable call-home notification for system problems, use the following steps:
1. Select Enable Call Home Notification from the Maintenance menu on the
2. Click the check box to add or remove the check mark.
Edge Switch 2/24 Product Manager User Guide
In legacy HP environments, call-home notification for directors and switches
requires installation of Proactive Service software. This service is offered at
no additional charge for subsystems covered under an on-site warranty or
on-site storage hardware support contract. To register or order Proactive
Services software, contact your HP customer service representative.
In classic HP environments, configure telephone numbers and other
information for the call-home feature through the Windows dial-up
networking application. Refer to the HAFM server installation guide for
details.
menu bar to enable and disable call-home notification.
A check mark displays next to the menu option to indicate that call-home
notification is enabled.
Using Maintenance Features
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