Troubleshooting - Novell LINUX ENTERPRISE SERVER 10 - INSTALLATION AND ADMINISTRATION 04-08-2006 Installation Manual

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• The vendor and model determined during the hardware detection match the vendor
and model in a PPD file from the manufacturer-PPDs package.
• The PPD file from the manufacturer-PPDs package is the only suitable PPD
file for the printer model or a there is a Foomatic PPD file with a *NickName:
... Foomatic/Postscript (recommended) entry that also matches the
printer model.
Accordingly, YaST does not use any PPD file from the manufacturer-PPDs
package in the following cases:
• The PPD file from the the manufacturer-PPDs package does not match the
vendor and model. This may happen if the manufacturer-PPDs package con-
tains only one PPD file for similar models, for example, if there is no separate PPD
file for the individual models of a model series, but the model name is specified in
a form like Funprinter 1000 series in the PPD file.
• The Foomatic PostScript PPD file is not recommended. This may be because the
printer model does not operate efficiently enough in PostScript mode, for example,
the printer may be unreliable in this mode because it has too little memory or the
printer is too slow because its processor is too weak. Furthermore, the printer may
not support PostScript by default, for example, because PostScript support is only
available as an optional module.
If a PPD file from the manufacturer-PPDs package is suitable for a PostScript
printer, but YaST cannot configure it for these reasons, select the respective printer
model manually in YaST.

24.7 Troubleshooting

The following sections cover some of the most frequently encountered printer hardware
and software problems and ways to solve or circumvent these problems.
466
Installation and Administration

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