Watchguard Firebox X15 User Manual page 288

About Mobile VPN with IPSec
Distribute the software and profiles
WatchGuard recommends distributing end-user profiles by encrypted email or by another secure method.
Each client computer must have:
Software installation package
The packages are located on the WatchGuard LiveSecurity Service web site at:
http://www.watchguard.com/support.
Log in to the site using your LiveSecurity Service user name and password. Click the Latest Software
link, click Add-ons/Upgrades on the left side, and then click the link for Mobile VPN with IPSec.
End-user profile
This file contains the user name, shared key, and settings that enable a remote computer to connect
securely over the Internet to a protected, private computer network. For information on how to get the
profile from the Edge, see
User documentation
Documentation to help the remote user install the Mobile VPN client and import their Mobile VPN
configuration file can be found in the topics
Shared key
To import the end-user profile, the user is requested to type a shared key. This key decrypts the file and
imports the security policy into the Mobile VPN client. The key is set when you enable the Firebox User
account to use Mobile VPN with IPSec.
The shared key, user name, and password are highly sensitive information. For security reasons, we
recommend that you do not provide this information by email message. Because email is not
secure, an unauthorized user can get the information and gain access to your internal network.
Give the user the information by telling it to the user, or by some other method that does not allow
an unauthorized person to intercept it.
276
Get the user's .wgx file.
About the Mobile VPN with IPSec client.
Firebox X Edge e-Series