About The Quarantine Server - Watchguard Firebox X15 User Manual

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Quarantine Server

About the Quarantine Server

The WatchGuard Quarantine Server provides a safe, full-featured quarantine mechanism for any email
messages suspected or known to be spam or to contain viruses. This repository receives email messages from
the SMTP proxy and are filtered by spamBlocker. Granular control allows you to configure preferences for mail
disposition, storage allocations, and other parameters.
To quarantine spam email, the Quarantine Server operates only with the SMTP proxy and
spamBlocker. If you do not use spamBlocker, or if you use spamBlocker with the POP3 proxy and not
the SMTP proxy, you cannot use the Quarantine Server. To quarantine email that contains viruses,
the Quarantine Server operates only with the SMTP proxy and Gateway AntiVirus.
The Quarantine Server provides tools for both users and administrators. Users get periodic email message
notifications from the Quarantine Server that they have email stored on the Quarantine Server. Users can then
click a URL in the email message to go to the Quarantine Server. On the Quarantine Server, they see the sender
and the subject of the suspicious email messages. For spam email, they can release any email messages they
choose to their email inbox and delete the others. Administrators can configure the Quarantine Server to
automatically delete future messages from a specific domain or sender, or those that contain specific text in
the subject line.
You can see statistics on Quarantine Server activity, such as the number of messages quarantined during a
specific range of dates, or the number of suspected spam messages.
The Quarantine Server has several classifications for quarantined messages:
Suspected spam: Could be spam, but not enough information to decide.
Confirmed spam: Definitely spam.
Bulk: The message is part of a commercial bulk mailing.
Virus: The message has a high probability of containing a virus.
Possible virus: The message may contain a virus.
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